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Crazy Otto's Empire Diner

Certificate of Excellence
$$ - $$$
American, Diner
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100 W Albany St, Herkimer, NY 13350-1901
+1 315-866-8801
Website
Today
5:00 am - 9:00 pm
Open now
All hours
Hours:
Sun - Tue 5:00 am - 3:00 pm
Wed - Sat 5:00 am - 9:00 pm
More Info
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188 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Rochester NY
Level Contributor
7 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago

Since we were under a time restriction while traveling between Rochester and Albany, and after reading the reviews we decided to try Crazy Otto's. Though I'm not a person to use catch phrases, I must say OMG!!!! This restaurant is a true treasure and the meals are just incredible. If anyone leaves this place hungry, they should be ashamed. And... More 

Helpful?
Thank Deliverease
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 25, 2016

I am sad to submit this review, because the Empire Diner has been an institution in this area for decades. I just want to warn people that the prices are totally ridiculous for what you get. I recently had both breakfast and lunch here and was hugely disappointed each time. French toast was two slices of "Great Value" white bread,... More 

Helpful?
1 Thank Charity J
Green Bay, Wisconsin
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 10, 2016

This reminded me of a 50's diner. We were seated promptly, Coffee came with menus. Good coffee. Our meal was breakfast ,and no one was disappointed. The short stack of pancakes are plate size(2). I order oatmeal and the bowl was huge. Our friend had eggs which were perfect. The coffee refills came so often it was a little annoying.... More 

Helpful?
Thank BsGram
Provincetown, Massachusetts
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 6, 2016

I have been here several times when I've come to Herkimer to hunt for Herkimer Diamonds. This time I stopped in Herkimer for the night with my partner just to show her my favorite haunts. We had breakfast at the diner as I always do. The staff is the most caring and warm group anywhere. Met the owner this time... More 

Helpful?
Thank hypomule
Rochester, New York
Level Contributor
74 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed September 23, 2016

Stopped in for a light lunch so we ordered salads. She got the Grilled chicken salad which was very good and a good size. i ordered the Buffalo Wedge salad. It was basically a whole head of lettuce wedged with tomato, bacon, celery and bleu cheese dressing. It was as good as it was large! Too much food but so... More 

Helpful?
Thank Tom S
Level Contributor
37 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 18, 2016 via mobile

Easy to find classic diner. Great food, large portions, decent prices and friendly staff. Try the eggs florentine.

Helpful?
Thank Susan9754
Level Contributor
62 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed September 17, 2016 via mobile

At the end of our trip to the Adirondacks we stopped for a late lunch at Otto's... A Pullman car diner. Fifties fare and look with friendly staff. Food was quick and savory with a little something unique for every pallet....many nearby things to do... Stopping at Otto's was a nostalgic...

Helpful?
Thank fireman217
Decatur, Alabama
Level Contributor
58 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 13, 2016

Lotsa people come here, and the food is always good and cooked right. Regular diner food, no surprises, and we love to eat breakfast here.

Helpful?
Thank buckroy
Buffalo, New York
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 12, 2016

We stopped by while driving through the area on our way back home and were not disappointed. The food was good and wait staff very nice. We had the trainwreck-which is kind of like a garbage plate (if you are from the Rochester, NY area) and it was very yummy. Also, a half soup and sandwich plate. Portions are large,... More 

Helpful?
Thank wildernessexplorers7
Newark, New York
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 29, 2016

Stopped here during a Herkimer diamond trip. Everyone else got breakfast and I got the stuffed chicken Riggies. They were amazing and everyone else seemed to like their food too. The waitress was very nice. The only minor complaints is that our to go order took a little too long cause it got lost in the mix, and the temperature... More 

Helpful?
Thank Phillip A

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$10
Cuisine
American, Diner
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available
Good for
Local cuisine, Kids, Families with children, Dining on a budget
Open Hours
Sunday
5:00 am - 3:00 pm
Monday
5:00 am - 3:00 pm
Tuesday
5:00 am - 3:00 pm
Wednesday
5:00 am - 9:00 pm
Thursday
5:00 am - 9:00 pm
Friday
5:00 am - 9:00 pm
Saturday
5:00 am - 9:00 pm
Location and Contact Information
  • Address: 100 W Albany St, Herkimer, NY 13350-1901
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801

Questions & Answers

Questions? Get answers from Crazy Otto's Empire Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?