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Crazy Otto's Empire Diner

100 West Albany St., Herkimer, NY 13350-1901
+1 315-866-8801
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  • Excellent56%
  • Very good31%
  • Average9%
  • Poor2%
  • Terrible2%
Travelers talk about
“eggs” (21 reviews)
“burger” (32 reviews)
“omelette” (9 reviews)
Closed Now
All hours
American, Diner, Vegetarian Friendly, Gluten Free Options
$$ - $$$
100 West Albany St., Herkimer, NY 13350-1901
All Details
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Reviews (222)
Traveler rating
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1 - 10 of 222 reviews

Reviewed 3 days ago

I decided to try this restaurant because it was in a convenient location and seemed interesting. The interior of the diner is kitschy with a lot of movie and diner type memorabilia that kept me entertained as I was dining alone. The waitress was friendly...More

Thank Jason H
Reviewed 1 week ago via mobile

Back to hometown to visit family. Hadn't been to Empire Diner in years. We had a fair meal, although seriously overpriced, especially for a diner and the food wasn't hot. The coffee was awful and cool. The server was friendly and the atmosphere was interesting...More

Thank mike f
Reviewed 1 week ago via mobile

Amazing people, atmosphere and food. Can't go wrong!!! Try the Philly cheesesteak!! This place is just awesome couldn't be more impressed. Definitely didn't leave hungry!!

Thank Melissa D
Reviewed 1 week ago via mobile

This was a great stop to end of our weekend trip. I had breakfast and it was yummy! 2 others had burgers and they were great as well. My daughter decided on a dinner meal which was a few hours early but the waitress said...More

Thank rickjen3
Reviewed 2 weeks ago

This place is a gem. Old fashioned diner with GREAT food. Even have gluten free. BIG servings too, so go hungry. Wait staff was great. We liked it so much we went back a second day for breakfast.

Thank Catharine B
Reviewed 2 weeks ago

Discovered this place on one of my trips about 5 years ago and it was very good. I am from MA. and in talking to the owners, found they too were from MA. So jump ahead to a few weeks ago while taking the Erie...More

Thank AntiqueSinks
Reviewed 3 weeks ago via mobile

Maybe it's just me, but a diner in a small town like Herkimer should not have prices higher than a diner in NYCity. The food was edible, but the hamburger was not as good as Applebees. Something like a good old egg, toast, and hash...More

Thank mph2015
Kim T, Owner at Crazy Otto's Empire Diner, responded to this reviewResponded 3 weeks ago

I'm so sorry you feel that our prices are high. We try very hard to keep our prices low and still continue to serve only the best ingredients. We offer a Value Meal Menu where two eggs, hash browns, toast and coffee are only $6.50....More

Reviewed 3 weeks ago via mobile

Stopped in for lunch. This Diner was built in the early 50s. Very cool place. The Black and Blue Burger was awesome. My wife had the Rueben and she said it was good. Friendly staff and great service.

Thank Keith H
Kim T, Owner at Crazy Otto's Empire Diner, responded to this reviewResponded 3 weeks ago

Thank you so much.

Reviewed 4 weeks ago

The decor of this diner is worth the visit alone, and our server Kelly was wonderful. Food was good but not mind-blowing. Cute little town - worth a stop, just off the I-90.

Thank JonasBarnes
Kim T, Manager at Crazy Otto's Empire Diner, responded to this reviewResponded 3 weeks ago

Thank you very much.

Reviewed 4 weeks ago via mobile

We came for breakfast and enjoyed very large portion and delicious gluten-free pancakes and the Denver omlette served with gluten-free toast! Friendly staff and an award winning diner. Five stars with the only improvement suggestion being that they could offer maple syrup (vs table syrup)...More

Thank AJ54321
Kim T, Manager at Crazy Otto's Empire Diner, responded to this reviewResponded 3 weeks ago

Thank you. We worked very hard to understand, offer and prepare a truly Gluten Free menu offering more than just a few items. So glad you liked it.

Nearby Restaurants
P K's Pub
74 reviews
.27 miles away
Fat Cats Herkimer
12 reviews
.22 miles away
Pk's tavern
26 reviews
.28 miles away
Nearby Attractions
Erie Canal Cruises
593 reviews
.70 miles away
Fort Herkimer Church
6 reviews
.79 miles away
Remington Arms Museum
6 reviews
2.57 miles away
Holy Trinity Monastery
13 reviews
7.29 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Free Wifi, Takeout, Seating, Waitstaff, Parking Available, Street Parking, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Local cuisine, Families with children
Open Hours
5:00 am - 4:00 pm
5:00 am - 4:00 pm
5:00 am - 4:00 pm
5:00 am - 9:00 pm
5:00 am - 9:00 pm
5:00 am - 9:00 pm
5:00 am - 9:00 pm
Location and Contact Information
  • Address: 100 West Albany St., Herkimer, NY 13350-1901
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801
  • E-mail
Welcome to our original 1952 Mountainview Diner voted Best Upstate New York Diner. Best Atmosphere. Best Bacon. Best Hollandaise. Best Pie Crust. Now celebrating 65 years in the Mohawk Valley and once noted as the "most modern kitchen in New York." We have a HUGE menu and the best staff around. We offer special menus for Gluten Free, Kids and Seniors as well as a great Value Meal Menu including a beverage. Our food is homemade and we pay attention to all the small details. Located only one mile from the New York State Thruway (Interstate 90) at exit 30. You'll be so glad you decided to come visit. Thanks for checking us out.
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