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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$5 - $26
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (428)
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428 results
Traveler rating
223
93
47
28
37
Traveler type
Time of year
LanguageEnglish
Traveler rating
223
93
47
28
37
Show reviews that mention
All reviews ox cheek pizza steak yorkshire pudding bread fish cakes salmon sunday carvery waitress emma the pub quiz night father's day nice decor restaurant area lovely lunch birthday meal food was lovely
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Reviewed 3 weeks ago

Considering this resturant is still coming to terms with Covid-19 guidelines, we had a lovely experience here. We arrived from out of town and were seated outside (at our request) - front of house and our waitress were both very friendly and the meal and...More

Date of visit: July 2020
Helpful?
Reviewed 3 weeks ago

Would like to have write a review. Never got confirmation of my booking so did not turn. Really disappointed. Thought during these times you would like people to make booking

Date of visit: July 2020
Helpful?
Reviewed March 10, 2020

Went with a friend for Sunday lunch and was very impressed with the carvery - really good and the staff were very attentive and welcoming! Will certainly be coming back again.

Date of visit: March 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded March 15, 2020

Hello ByfleetTraveller, Thank you for your review and we are pleased you enjoyed your visit with us. We look forward to welcoming you back soon.

Reviewed March 7, 2020

Nice decor, good pub grub for 5 of the 6 of us. As a veggie I had the Giodinera (not quite right spelling) which had vegan 'mozzarella' cheese on it ...I really wish I'd asked for dairy mozzarella. The vegan stuff may be called mozzarella...More

Date of visit: March 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded March 15, 2020

Hello Richard, Thank you for your review and we do take your feedback very seriously. I will look into the vegan cheese and apologise that you found it overpowering. I have passed your feedback onto my kitchen and we will work together to resolve the...More

Reviewed March 4, 2020

A decent pub that serves food in large portions. The food was excellent and pretty good value for money. Quite a wide range of drinks on sale as well. Very well decorated and looks like it would be a good place to drink outside at...More

Date of visit: March 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded March 5, 2020

Hello Colin, Thank you for your review and feedback. We apologise that you just missed our carvery service and were unable to have a table in our restaurant. We do hope you come and visit us again soon.

Reviewed February 25, 2020

Went for hubbies birthday and was a pleasant dining experience. A little bit pricey for us (family of 5) but it was a special occasion. I think was about £110 for 3 adults, 2 kids.

Date of visit: February 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded February 27, 2020

Thank you for your review and we are pleased you had a pleasant dining experience with us and we hope to see you again soon.

Reviewed February 21, 2020

Just got home from taking the family out to the restaurant and had to write a review straight away. First time for me, although the Mrs and kids had eaten here before and we wanted to try somewhere different other than the usual ‘chain’ restaurants....More

Date of visit: February 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded March 5, 2020

Hello Mark, Thank you for your feedback. We are very pleased you enjoyed your visit with us and we look forward to seeing you again soon.

Reviewed February 20, 2020 via mobile

We often come for the carvery (delicious and I’m fussy about roasts!) and at lunchtime whilst I’m on maternity leave. It’s ideal for meeting with mums and babies as they’re so hospitable. We are often served by Emma and nothing is ever too much trouble...More

Date of visit: February 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded February 20, 2020

Thank you for your review and we are so pleased you enjoy your visits to our pub. We do hope to see you again very soon.

Reviewed February 16, 2020

My family went to the Retreat last Sunday, and we all had the carvery. One of our party is a vegetarian and she enjoyed her Vegan Wellington. The meat was all top quality and a good selection of veg(with the nice addition of roasted beetroot)...More

Date of visit: February 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded February 19, 2020

Hi Mark, Thank you for your review we are very pleased you enjoyed your visit to The Retreat. We look forward to seeing you again soon.

Reviewed February 12, 2020 via mobile

Everything is right about this restaurant! What's not to like? Amazing vegan food, attentive waitress, with a great sense of humour (thank you Emma), relaxed, calm atmosphere and lovely decor.

Date of visit: January 2020
Helpful?
RetreatStainesGM, General Manager at The Retreat, responded to this reviewResponded February 19, 2020

Hi Sarah, Thank you for your review and we are very pleased you enjoyed your visit The Retreat. We do hope to see you again soon. Kirsty GM The Retreat Staines

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Questions & Answers
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Jackjarman
June 11, 2019|
Answer
Response from Peter L |
Sorry not been on Trip Advisor for a while. We went for a Wedding party with children between 2-5. Offered a small room which contained a fruit machine,Television and a Gents for drinkers from the bar, 5 young children may... More
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Peter L
January 12, 2019|
AnswerShow all 3 answers
Response from ChrisBeauchamp | Property representative |
Hi Peter, Yes we can, please call us on 01784 464839 and we will be happy to discuss your requirements. We look forward to hearing from you. Kind Regards Chris Beauchamp General Manager
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Juls3456
July 23, 2018|
AnswerShow all 4 answers
Response from ChrisBeauchamp | Property representative |
Yes we are
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