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The Retreat

Claimed

Ratings and reviews

Certificate of Excellence2018 Winner
RATINGS
Food
Service
Value

Food and ambience

Local cuisine, Bar, British, Pub, American, Vegetarian Friendly
Special occasions, Large groups, Bar scene

Location and contact

About
Pub / Restaurant
PRICE RANGE
$5 - $26
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
Bar, British, Pub, American
FEATURES
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations, Accepts Credit Cards, Wine and Beer
Reviews (308)
Filter reviews
308 results
Traveler rating
140
78
39
23
28
Traveler type
Time of year
LanguageEnglish
140
78
39
23
28
Show reviews that mention
All reviews ox cheek steak and ale pie salmon fish cakes bread pudding sunday carvery the pub quiz night nice decor definitely recommend this restaurant lovely lunch birthday meal booked a table food was lovely beanie refurbishment
FilterEnglish
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1 - 10 of 308 reviews
Reviewed 2 days ago via mobile

Had another lovely meal here and the waitress Emma really looked after us well. Food was good as always, thought that the drinkers were quite pricey. Other let down was the size of a single scoop of ice cream - felt that it was too...More

Date of visit: April 2019
Thank BlackLabradorMan
Restaurant's Favorite
Reviewed December 11, 2018 via mobile

I came to The Retreat with 2 of my friends after a previous visit. The service was exceptional from the moment we sat down. Our lovely waitress Beanie greeted us and offered us drinks while we read the menu. Her service throughout was impeccable. I...More

Date of visit: December 2018
Thank hoper354
Reviewed 1 week ago

Came here over the weekend for food in the bar and left pretty disappointed. Waited well over an hour for food with no explanation why, it wasn't until we went and asked we was told the kitchen was understaffed today and food would be longer...More

Date of visit: April 2019
1  Thank EnglishDragon
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 1 week ago

Thank you for your review. We're sorry that your recent experience didn't live up to its expectations especially after you joined us following a recommendation. When there are delays in service for whatever reason you should be informed at the point of ordering, we're sorry...More

Reviewed 2 weeks ago via mobile

Came for dinner on a Friday night, 8 blokes in total and nothing was too much for the waiters/waitresses, kept our drinks topped up all the time and the food was amazing, myself and 1 other shared the metre long pizza and weren’t disappointed. Keep...More

Date of visit: April 2019
Thank Shane M
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 weeks ago

Thank you for your feedback Shane, it's great to hear you and your friends enjoyed your evening with us. The metre of pizza is a very popular sharer and it's great to hear of the attentive service you received from the team. We're pleased to...More

Reviewed 2 weeks ago via mobile

I came down yesterday night with my sister and the waitress which looked after us was Shannon. She put us as the back of the restaurant as the quiz was on and it was more quiet over there. She recommended the tarte to my sister...More

Date of visit: April 2019
Thank staceytompson
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 weeks ago

Thank you for your review Stacey, it's good to hear that Shannon identified your needs when allocating a table which gave you the best possible opportunity of an enjoyable evening. It's great to hear that you were given attentive service backed up by recommendations, knowledge...More

Reviewed 2 weeks ago

Came for lunch on Tuesday as a late celebration for mothers day. The restaurant has a lovely atmosphere, the food was great and our waitress Rowan was very pleasant and chipper and nothing was too much trouble! We had a wonderful afternoon.More

Date of visit: April 2019
Thank blondiebear69
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 weeks ago

Thank you so much for your lovely comments. We're pleased to hear that you had such a lovely afternoon with us and that you enjoyed the food and hospitality. Rowan has a great personality so we're not surprised to hear that she did her utmost...More

Reviewed 2 weeks ago via mobile

I booked this for Mother’s Day at 6pm and our first visit. I can understand that it has been a busy day so I take that into account. The food however wasn’t great £21 a head for two courses, most things in the list were...More

Date of visit: April 2019
Thank John C
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 weeks ago

Hi John, thank you for your feedback following your visit on Mother's Day. We're extremely sorry that we failed to live up to your expectations. Thank you for acknowledging how busy we were, you are correct in saying that there was a slight delay as...More

Reviewed 2 weeks ago via mobile

Visited recently for a drink and a meal with clients.The service was first class, the restaurant had a nice ambience, and our waitress Maia was polite and helpful. The starters and mains were delicious in particular the ox cheek was fantastic. However, the desserts selection...More

Date of visit: April 2019
Thank Steve_alioski
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 weeks ago

Thank you for your review Steve. It's great to hear your visit ticked the ambience, food and service boxes. We are currently reviewing our menu in preparation for our Spring menu launch so will take your comments about our desserts into consideration. We will of...More

Reviewed 3 weeks ago via mobile

Booked a table for 4 o’clock. On arrival was told 20 minutes for the table. 20 minutes passed only to be told another 15 minutes. With 18 month old twins getting restless we was then told kids food would be an hour an a half...More

Date of visit: April 2019
Thank James W
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 weeks ago

Hi James, thank you for your feedback. You are correct in saying that there was a slight delay as we turned the tables which we can only apologise for, from this experience we will ensure on that we allow longer turnaround times on tables specifically...More

Reviewed 3 weeks ago via mobile

This was a mother’s day meal. Our table wasnt ready when we arrived but that wasn’t the problem the problem was that we had to get up to get our own menus weren’t offered drinks when we sat down at the table so had to...More

Date of visit: April 2019
2  Thank Lowra
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Thank you for your feedback Laura, we are extremely sorry for the less than adequate service you received on such a special occasion. Yes we were extremely busy but that doesn't mean that we should forget how to do the very basics. We're pleased that...More

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Questions & Answers
Ask a question
Peter L
January 12, 2019|
AnswerShow all 2 answers
Response from ChrisBeauchamp | Property representative |
Hi Peter, Yes we can, please call us on 01784 464839 and we will be happy to discuss your requirements. We look forward to hearing from you. Kind Regards Chris Beauchamp General Manager
0
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Juls3456
July 23, 2018|
AnswerShow all 3 answers
Response from ChrisBeauchamp | Property representative |
Yes we are
0
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234jag28
January 11, 2018|
AnswerShow all 2 answers
Response from ChrisBeauchamp | Property representative |
Thank you for your comments, we would like to clarify that this was not our intention. We assume that the napkins were placed in the toilets by a well meaning guest however it is our duty to ensure that the toilets are fully... More
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