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The Retreat

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391 reviews
#10 of 77 Restaurants in Staines
$$ - $$$, Bar, British, Pub
Staines Road | Middlesex, Staines TW18 2RT, England
+44 1784 464839
Website
Menu
Closed Now:See all hours
All photos (95)
All photos (95)

Ratings and reviews

4.0 391 reviews
#3 of 12 Bar in Staines
#10 of 60 Restaurants in Staines
Certificate of Excellence2018 Winner
RATINGS
Food
Service
Value

Location and contact

Staines Road Middlesex, Staines TW18 2RT England
Website
Email
+44 1784 464839

Details

About
Pub / Restaurant
PRICE RANGE
$5 - $26
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
Bar, British, Pub
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations, Accepts Credit Cards, Table Service, Wine and Beer
Reviews (391)
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LanguageEnglish
Traveler rating
208
86
42
24
31
Show reviews that mention
All reviews ox cheek steak halloumi fish cakes fries bread salmon ribs pudding sunday carvery waitress emma bottomless brunch the pub quiz night father's day nice decor definitely recommend this restaurant
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1 - 10 of 391 reviews
Reviewed 1 week ago
daughters birthday

We 1st went here very shortly after it had its refit and was less then impressed my wife wrote an honest review, we have left it a while and have now been back several times and have had excellent service and very good food, clearly...More

Date of visit: October 2019
Thank kevinpW6924QY
RetreatStainesGM, Manager at The Retreat, responded to this reviewResponded 1 week ago

Hi kevinpW6924QY, Thank you for taking the time to leave us a great review. I am very happy to hear you were well looked after and have a great visit and will make sure all the team hear your great comments. We look forward to...More

Reviewed 2 weeks ago via mobile
Fabulous food & service...

A perfect evening; fabulous food & presentation, very attentive waitress & manager, great cocktails, good balance of friendly & professional service - looking forward to my next visit! ⭐️✨

Date of visit: September 2019
Thank DeeBee773
RetreatStainesGM, Manager at The Retreat, responded to this reviewResponded 1 week ago

Hi DeeBee773, Thank you for taking the time to leave us a great review! We are very happy to hear you enjoyed your visit here and hopefully we see you again for more of the same. Kind regards, Dan & The Retreat Team

Reviewed 2 weeks ago
Girls' lunch

Lovely pub, great waiting staff, especially Louie, but was very disappointed as the Carvery menu stated Nut Roast, which I was really looking forward to trying. However, I was informed that there was no Nut Roast on offer. Apparently this is often the case, even...More

Date of visit: September 2019
Thank FrequentFlier551040
RetreatStainesGM, Manager at The Retreat, responded to this reviewResponded 1 week ago

Hi FrequentFlier551040, Thank you for taking the time to leave us a review. We are very happy to hear Louie looked after you well during your visit. I will make sure he sees the great comments. Please accept my apologies for not being able to...More

Reviewed 3 weeks ago
Excellent service

Very friendly staff and the food was excellent. Fine for couples or for larger groups. It is preferable to book to avoid disappointment. Could not say what the service is like when the restaurant is full and when we were there it was about half...More

Date of visit: August 2019
Thank DandF2014
NorthStar26138084471, General Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Hi DandF2014, Thanks for taking the time to leave us an excellent review! We look forward to welcoming you back again soon. Many thanks, Joe

Reviewed 4 weeks ago via mobile
A disgrace of a restaurant

Visited this restaurant on Monday lunch time The was only one other table with people eating. I took my parents out for lunch. Never been here before and will definitely not be going back. As I’m a vegan I have looked at the menu prior...More

Date of visit: September 2019
Thank Dede19672014
DCB-L4, Guest Relations Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Hi Dede, Many thanks for taking the time to leave us this feedback. We apologise that we just didn't get it right on this occasion and we have clearly fell short of our usual exemplary standards. This has been brought up at our recent management...More

Reviewed 4 weeks ago via mobile
Lovely evening out

Spent a lovely evening out. Food was really nice the staff were really attentive polite and friendly. The venue was very relaxed. Will definetly be going back again.

Date of visit: September 2019
Thank J1309HWjanetb
DCB-L4, Guest Relations Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Hi Janet, Many thanks for the great review. We really look forward to seeing you on your next visit! Kind Regards Dean

Reviewed 5 weeks ago via mobile
Lovely evening out

Visited The Retreat today with my wife & 2 friends for en evening meal & drinks. We booked by phone prior to our visit to guarantee a table. Easy booking with email confirmation. Warm welcome & a nice relaxed atmosphere. We were served by hostess...More

Date of visit: September 2019
Thank ericbeauchamp1
DCB-L4, Guest Relations Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Hi Eric, Many thanks for your review. I'll be sure to pass on your feedback to the team, they will be pleased to hear it! We very much look forward to hosting you again in the near future. Kind Regards Dean

Reviewed 5 weeks ago
Bottomless Brunch

Such a lovely time! Amazing staff, especially Chris & Laura! Very attentive and food was 5* Definitely worth a visit

Date of visit: September 2019
Thank EdieAJ
DCB-L4, Guest Relations Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Hi Edie, Many thanks for the great review. Will certainly pass on your comments to the team. See you again soon!! Kind Regards Dean

Reviewed 5 weeks ago via mobile
Saturday brunch

Food was delicious, came as a group of girls for the unlimited prosecco brunch. The staff were lovely.

Date of visit: September 2019
Thank taniah582
DCB-L4, Guest Relations Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Hi Taniah, We appreciate you taking the time to leave us a wonderful review. We hope to see you again at The Retreat very soon! Kind Regards, Dean

Reviewed 5 weeks ago
Bottomless brunch

we went to the retreat for a bottomless brunch, food was amazing and the Prosecco was flowing. The staff were very friendly and attentive. Would highly recommend!

Date of visit: September 2019
Thank Wanderer653855
DCB-L4, Guest Relations Manager at The Retreat, responded to this reviewResponded 3 weeks ago

Many thanks for the fantastic review. We're glad that the Bottomless Brunch was a hit! We hope to see you again soon. Kind Regards Dean

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Questions & Answers
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See all 4 questions
Jackjarman
June 11, 2019|
Answer
Response from Peter L |
Sorry not been on Trip Advisor for a while. We went for a Wedding party with children between 2-5. Offered a small room which contained a fruit machine,Television and a Gents for drinkers from the bar, 5 young children may... More
0
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Peter L
January 12, 2019|
AnswerShow all 3 answers
Response from ChrisBeauchamp | Property representative |
Hi Peter, Yes we can, please call us on 01784 464839 and we will be happy to discuss your requirements. We look forward to hearing from you. Kind Regards Chris Beauchamp General Manager
0
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Juls3456
July 23, 2018|
AnswerShow all 4 answers
Response from ChrisBeauchamp | Property representative |
Yes we are
0
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12
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