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Turtle Bay

24-26 High Street, Staines TW18 4EE, England
+44 1784 466660
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  • Excellent55%
  • Very good26%
  • Average10%
  • Poor5%
  • Terrible4%
Travelers talk about
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Caribbean, Jamaican, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
24-26 High Street, Staines TW18 4EE, England
All Details
Write a ReviewReviews (405)
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1 - 10 of 405 reviews

Reviewed 6 days ago via mobile

I love Turtle Bay the atmosphere is usually great and the food is delicious. I’ve never been to TB Staines so this was a new experience . I ordered one pot curry goat but was underwhelmed . Side dish of dumplings was under cooked -...More

Thank Kemi O
Reviewed 1 week ago via mobile

Today we visit Turtle Bay in Staines and it was a very bad choice to eat in this place, food tastes awfull now we feel sick about it. But I need to say the waiter that serve us he tried his best and provide us...More

Thank Wilson C
Reviewed 1 week ago via mobile

Came for dinner. Exceptionally slow service. Took two and a half hours for a meal that should take no longer than 90 minutes. Took over an hour for mains to come out even though starters finished early on. I had the chicken with scotch bonnet...More

Thank mshamsunnahar
Reviewed 2 weeks ago via mobile

The curried goat is AMAZING and rum cocktails lovely. Staff are friendly and service is always with a smile. Good atmosphere and vibe

Thank Lizzy A
Reviewed 3 weeks ago via mobile

My self and a friend had been so excited to visit this establishment but we left feeling slightly disappointed. Our server was called Mafi and he was friendly, helpful and very welcoming. He didn't over bother us which is what we prefer but always had...More

Thank Unicorn1979
Reviewed 3 weeks ago via mobile

We like the food, but the noisy can be a little too much at times, if it's really busy, they seem to turn the music up to drown people talking, and then it get even loader as people have to shout! Basically if you like...More

Thank trailblazer_uk2000
Reviewed 4 weeks ago via mobile

Amazing atmosphere, fun deco, staff not helpful, drinks are yum. And food is shockingly bad... What a shame. I'm a lover of carribbean food. Everytime I eat it its made with such love. This chain of restaurants is not at all a reflection of how...More

Thank Polly R
Reviewed July 13, 2018

we were met at the door by Ro who showed us to our table,and looked after us really well all evening.food was great and there were two for one cocktails that were great too.

Thank ianharris
Reviewed July 8, 2018 via mobile

Food was great. However experience was ruined as order processing and arrival was shocking. The wait is stupidly long. Staff were unconfident and lethargic and didn't seem enthusiastic to help at all. I couldn't just sit down and enjoy a family meal as you should....More

Thank Ajit M
Reviewed July 7, 2018

Had high hopes as greeted warmly by staff. The tables were sticky from I can only assume previous nights beer! We were the first table in mid week lunchtime and had pre-ordered but still had to wait over an hour for our starters by which...More

Thank isotilly
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Ask a question
Questions & Answers
Bebe L
December 27, 2017|
AnswerShow all 4 answers
Response from mpc62_13 | Reviewed this property |
Happy Hours are before 7pm and after 10pm and yes they apply (as far as I know) to Saturdays
September 7, 2016|
AnswerShow all 15 answers
Response from monkey094 | Reviewed this property |
hi we went on sat afternoon approx 3.00 and left 5.30. we were never rushed and rule was never mentioned, if you have booked and its a birthday, maybe ring to check with them (they might not like to lose the business) good... More
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Kids, Families with children, Bar scene, Special occasions
Open Hours
11:30 AM - 11:30 PM
11:30 AM - 11:30 PM
11:30 AM - 11:30 PM
11:30 AM - 11:30 PM
11:30 AM - 12:30 AM
11:30 AM - 1:30 AM
11:30 AM - 1:30 AM
Location and Contact Information
  • Address: 24-26 High Street, Staines TW18 4EE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Staines
  • Phone Number: +44 1784 466660
  • E-mail
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