We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Pier House

$$ - $$$American, ,
41 Lake Front Dr, Ramada Geneva Lakefront, Geneva, NY 14456-3400
+1 315-789-5677
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent32%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible3%
Travelers talk about
“brunch” (9 reviews)
“eggs benedict” (6 reviews)
“salad” (21 reviews)
Open Now
6:30 AM - 10:00 PM Hours
CUISINES
American, Bar, Contemporary, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
41 Lake Front Dr, Ramada Geneva Lakefront, Geneva, NY 14456-3400
All Details
Write a ReviewReviews (276)
Traveler rating
Traveler type
Time of year
Language

1 - 10 of 273 reviews

Reviewed 6 days ago

My son and I stayed at the Ramada and had dinner and breakfast at this restaurant. On a nice day, this should be a great place to eat, their outdoor tables have a great view of the lake. The food was good, a bit overpriced....More

Thank Ilya O
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 5 days ago

Thank you for choosing to dine with us while staying at Ramada Geneva Lakefront. We are glad to know that you enjoyed our delicious food, great location, and friendly service. We look forward to welcoming you back in the future and hope your next visit...More

Reviewed 2 weeks ago

A wonderful place for an outside lunch with good friends. The service is outstanding as the food. The place to stop if you're in western New York.

Thank Spainwinecountry
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 5 days ago

We are delighted to know that you enjoyed a great dining experience with us at The Pier House! Thank you for your 5-bubble review and kind remarks. We hope to be of service again soon.

Reviewed 3 weeks ago

Beautiful views of Seneca Lake . Good variety- breakfast items, sandwiches, salads, and full course meals. We ate here several times during a recent national car tour. Would have given 5 stars, but service was extremely slow. Something needs to be done or else guests...More

Thank Chris D
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 5 days ago

Thank you for dining with us and thank you for sharing your experience with others. We are glad to know that you enjoyed your experience. We are mindful of your feedback regarding service speeds and look forward to exceeding your expectations on your next visit.

Reviewed 4 weeks ago

Not a fan. Won’t be eating here again. Half hour wait for appetizer then ANOTHER hour and fifteen minutes waiting for food that arrived cold. Overpriced food. Waitress seemed bothered by having to serve us. Asked for check, twenty more minutes passed. Seriously, this is...More

Thank Vanessa M
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 1 week ago

We always strive to improve when presented with the opportunity, so it is disappointing to hear that your experience failed to demonstrate our commitment to exceptional service. Please know that your comments have been reviewed with our Team to ensure a superior experience for future...More

Reviewed 4 weeks ago via mobile

Slow service, cold food, over priced. Had the calamari and the porterhouse steak. Steak was cold and medium instead of medium rare, vegetables not cooked, little seasoning. Took 70 minutes to get food. Other tables seated after us ate first. Place was not full by...More

1  Thank Bob N
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 4 weeks ago

Please accept our sincere apologies for the disappointments you encountered. It is always our goal to improve when presented with the opportunity to do so and I can assure you that your comments are being addressed to ensure a superior experience for future guests. We...More

Reviewed August 6, 2018 via mobile

Stopped in with wife for lunch while visiting the finger lakes. Service was good. The soup was very tasty. Our meals were good. Service was good and the view is outstanding.

Thank Curtis S
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 5 weeks ago

Thank you for choosing The Pier House for lunch while visiting the Finger Lakes. We are delighted to know that you enjoyed good food, good service, and our outstanding views. We hope to have the pleasure of being of service again soon!

Reviewed August 2, 2018

We have eaten breakfast here three times over the years when we stay at the Ramada. Every time the service has been slow from getting seated to getting your food delivered. Hostess acts like you are an annoyance for showing up. The food is mediocre...More

Thank Roger F
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded August 3, 2018

While it is never easy to hear that a guest's experience was anything less than ideal, we value all feedback and will certainly utilize your comments to ensure a superior experience for future guests. We sincerely hope you will allow us the opportunity to exceed...More

Reviewed July 24, 2018 via mobile

Surprised by outstanding cuisine at a Ramada inn restaurant. Not only outstanding service. But nice wine selection and food was excellent. Best french onion soup we’ve had on a 2 week trip— and we’ve tried at least 4– and scallops as appetizer were Devine.More

Thank 115tamaraf
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded July 25, 2018

Thank you for being our guest and thanks for your kind remarks on your experience - it is always a pleasure to hear that a guest's meal exceeded their expectations. We are delighted to know that you enjoyed dining with us at The Pier House....More

Reviewed July 23, 2018

We were staying at the hotel, so we decided to have breakfast and dinner at this restaurant. Our breakfast was good. I had eggs benedict and they were cooked perfectly and very tasty. The waitstaff was attentive and friendly at breakfast. I had a mushroom...More

Thank Travel02886
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded July 25, 2018

While we are pleased to know that you enjoyed the food during your visits here, we are disappointed to know that the service you encountered during dinner failed to meet the high standards that we strive for. Please know that your feedback is being addressed...More

Reviewed July 23, 2018

I don't usually write reviews but just had to this time. I initially hesitated eating here due to the other reviews I read about poor service but there were 8 of us coming from 3 locations and this was the perfect spot to meet. I...More

Thank gayleb536
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded July 25, 2018

While it is never easy to receive less-than-complimentary feedback on a guest's experience, we genuinely appreciate all feedback and constantly utilize it to ensure we provide our guests with the best possible experience. Thank you for reaching out to us and giving us the chance...More

Nearby
Nearby HotelsSee all 11 hotels in Geneva
Ramada Plaza by Wyndham Geneva Lakefront Resort
2,121 reviews
.04 miles away
Hampton Inn Geneva
640 reviews
.30 miles away
Fairfield Inn & Suites Geneva Finger Lakes
153 reviews
1.21 miles away
Geneva on the Lake
310 reviews
1.22 miles away
Nearby Restaurants
The Red Dove Tavern
255 reviews
.19 miles away
Water St. Cafe
166 reviews
.15 miles away
Opus Espresso & Food Bar
142 reviews
.15 miles away
Nearby Attractions
Lake Drum Brewing
33 reviews
.14 miles away
Smith Opera House
49 reviews
.25 miles away
South Main Street
29 reviews
.42 miles away
Geneva History Museum
9 reviews
.33 miles away
Ask a question
Questions & Answers
Bryan C
February 23, 2017|
AnswerShow all 4 answers
Response from Mark W | Reviewed this property |
Donna Yudin is the manager at the hotel and can help you. Part of the restaurant inside does look like you could use it and be separated from the main floor. Their breakfast menu is awesome and portions are huge. I... More
0
Votes
Tammy S
December 31, 2016|
AnswerShow all 3 answers
Response from Sven A | Reviewed this property |
I dont think so
0
Votes
Google Translation
arnold t
November 11, 2016|
AnswerShow all 3 answers
Response from Jennifer R | Reviewed this property |
Breakfast was between $10-$15 each.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$8 - $30
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Scenic view, Romantic, Large groups, Special occasions, Kids, Business meetings, Families with children
Open Hours
Monday
6:30 AM - 10:00 PM
Tuesday
6:30 AM - 10:00 PM
Wednesday
6:30 AM - 10:00 PM
Thursday
6:30 AM - 10:00 PM
Friday
6:30 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Location and Contact Information
Description
The Pier House restaurant is part of the Ramada Geneva Lakefront and offers breakfast, lunch and dinner every day of the week. Enjoy comfortable dining suitable for couples, corporate and family. Our dining room overlooks Seneca Lake, and you may choose outdoor dining from Spring through Fall for a closer lake experience.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing