We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3691 Erie Blvd E, DeWitt, NY 13214-1701
(315) 445-2200
Website
Today
11:00 am - 11:00 pm
Closed now
All hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
Add Photo Write a Review

26 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 26: English reviews
East Syracuse, New York
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

From the initial wait to be greeted, to the end of the meal, haphazard service was the order of the day. A margarita, water with lemon came with no lemon. It took three visits from our server to get that wedge. Our appetizers came out, 1 at a time, no napkins or silverware in sight. Fortunately for us they were... More 

Helpful?
Thank Barbara L
Ottawa, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to review this restaurant as it is simply an amazing place to eat. The service and quality of the food is beyond excellent. Unfortunately living in CANADA we don't have this chain, so Syracuse is the closest location to us. We have been known to do the three hour drive just to go for dinner. Yup, that's right,... More 

Helpful?
Thank justified2016
Wheaton, Illinois
Level Contributor
115 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 3, 2016

My family of 6 came out to visit with each other. We were seated next to a loud group of athletes, so it was hard to hear each other but I would not blame the restaurant. Service was slow and I wonder if it was short staffed. Food took a long time to come out and waitress never asked if... More 

Helpful?
Thank Eileen B
Syracuse, New York
Level Contributor
38 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 31, 2016

We went here for my sons birthday and he was incredibly disappointed. We specifically asked where to sit for the fastest service and was told the lounge area. There was one waitress for the entire lounge. From being seated until the time our food came it was about 50 minutes. It took 30 minutes from the time our food was... More 

Helpful?
Thank mzdpendent
Whitby, Canada
Level Contributor
112 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 18, 2016

Started off on a bit of a bad note, we had to wait 20 minutes for a table even though there were some available, and the hostess was a bit daft, but once we were seated, we had an enjoyable experience. The food was up to the usual Chili's standard, and our waitress did an excellent job.

Helpful?
Thank torry211
Level Contributor
136 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed February 19, 2016 via mobile

We decided to go to lunch and were looking forward to a good afternoon. We sat at the bar as it was dead in the restaurant. It literally took 10-15 minutes to get waited on then it when down hill after. We ordered chips and salsa and two sandwich entrees then waited and waited it was we were ghosts. We... More 

Helpful?
Thank ATMGUY63
Level Contributor
53 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

I tried their Tex-Mex options for the first time, ordering the Tableside Guacamole and the Quesadilla Explosion Salad, the flavors were bold and delightful with a wonderful mix of Sweet, Salty, Savory, Spicy and Sour. I was very, very impressed and this is certainly the best meal I had at Chili's. Also the employee that served me, Ivan was very... More 

Helpful?
Thank boguczed1
DeWitt, New York
Level Contributor
474 reviews
214 restaurant reviews
common_n_restaurant_reviews_1bd8 360 helpful votes
4 of 5 stars Reviewed December 11, 2015

I do not do second or third reviews for restaurants I've been to previously unless something has changed. This is my third review of this Chili's. In the second one I said that I felt that Chili's had improved from average leaning toward very good, to very good leaning toward average. Now, there have been more improvements and I feel... More 

Helpful?
Thank Joe H
Jamesville, New York
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 28, 2015

I have gone to this restaurant many times in the last couple of years with a friend who was in treatment for cancer. He introduced me to it. We would go there after his treatments at the Syracuse VA as a way to enjoy continuing friendship and a great eating experience - despite his illness. The menu choices and specials... More 

Helpful?
Thank Tom K
Bracebridge, Canada
Level Contributor
259 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed June 29, 2015

I was travelling on the I90 and got off at Dewitt to find a decent restaurant and we decided to give Chili's a try. We were glad we did and were very impressed. As soon as we started to walk into the restaurant, a waiter opened one of the doors for my parents and children and seated us in a... More 

Helpful?
Thank MuskokaMan

Travelers who viewed Chili's Grill & Bar also viewed

DeWitt, Finger Lakes
DeWitt, Finger Lakes
 
DeWitt, Finger Lakes
 

Been to Chili's Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$20
Cuisine
Mexican, American, Southwestern, Barbecue
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff
Good for
Families with children, Bar scene, Large groups
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3691 Erie Blvd E, DeWitt, NY 13214-1701
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  DeWitt
  • Phone Number: (315) 445-2200

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?