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Chili's Grill & Bar

$$ - $$$
Mexican, Southwestern, American, Barbecue
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3691 Erie Blvd E, DeWitt, NY 13214-1701
(315) 445-2200
11:00 am - 12:00 am
Closed now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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30 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 30: English reviews
East Syracuse, New York
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

We would typically go to Chili's in Dewitt about 1-2 times a month, generally around 5-6 PM and eat right at the bar. Last night was the absolute worst! The service / bartender was not attentive to not just us, but almost everyone else at the bar. We ordered the appetizer with sliders {they were raw}, Chinese egg rolls {hard... More 

Thank Burke55
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Always a nice meal. When ever I visit Syracuse this is my favorite sport to eat at. The food is always great and the staff is friendly

Thank Hotinpink91
Cicero, New York
Level Contributor
67 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Chili's is a chain, so Google them for more about the menu. This location is fairly decent in size and usually pretty busy whenever I am there (a few times per year) which is always at lunch time. Yet, they consistently have friendly and attentive servers who get the orders out quickly. Food is good and reasonably priced.

Thank Mark M
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 18, 2016

We have not been to a Chili's restaurant in years frankly. We were pleasantly surprised. You were greeted immediately, they were willing to locate you to the football game you might want to watch if needed. Service was quick and friendly. The meals came out fairly quickly and all was good. I joined their rewards program as I was curious... More 

Thank Kenneth L
East Syracuse, New York
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 26, 2016 via mobile

From the initial wait to be greeted, to the end of the meal, haphazard service was the order of the day. A margarita, water with lemon came with no lemon. It took three visits from our server to get that wedge. Our appetizers came out, 1 at a time, no napkins or silverware in sight. Fortunately for us they were... More 

Thank Barbara L
Ottawa, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 6, 2016

I have to review this restaurant as it is simply an amazing place to eat. The service and quality of the food is beyond excellent. Unfortunately living in CANADA we don't have this chain, so Syracuse is the closest location to us. We have been known to do the three hour drive just to go for dinner. Yup, that's right,... More 

Thank justified2016
Wheaton, Illinois
Level Contributor
135 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed May 3, 2016

My family of 6 came out to visit with each other. We were seated next to a loud group of athletes, so it was hard to hear each other but I would not blame the restaurant. Service was slow and I wonder if it was short staffed. Food took a long time to come out and waitress never asked if... More 

Thank Eileen B
Syracuse, New York
Level Contributor
39 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed March 31, 2016

We went here for my sons birthday and he was incredibly disappointed. We specifically asked where to sit for the fastest service and was told the lounge area. There was one waitress for the entire lounge. From being seated until the time our food came it was about 50 minutes. It took 30 minutes from the time our food was... More 

Thank mzdpendent
Whitby, Canada
Level Contributor
122 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed March 18, 2016

Started off on a bit of a bad note, we had to wait 20 minutes for a table even though there were some available, and the hostess was a bit daft, but once we were seated, we had an enjoyable experience. The food was up to the usual Chili's standard, and our waitress did an excellent job.

Thank torry211
Level Contributor
158 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed February 19, 2016 via mobile

We decided to go to lunch and were looking forward to a good afternoon. We sat at the bar as it was dead in the restaurant. It literally took 10-15 minutes to get waited on then it when down hill after. We ordered chips and salsa and two sandwich entrees then waited and waited it was we were ghosts. We... More 

Thank ATMGUY63

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
Mexican, Southwestern, American, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Good for
Bar scene, Large groups, Families with children
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3691 Erie Blvd E, DeWitt, NY 13214-1701
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  DeWitt
  • Phone Number: (315) 445-2200

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?