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Chili's Grill & Bar

Mexican, American, Southwestern, Barbecue
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3691 Erie Blvd E, DeWitt, NY 13214-1701
(315) 445-2200
11:00 am - 11:00 pm
Closed now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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25 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 25: English reviews
Ottawa, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to review this restaurant as it is simply an amazing place to eat. The service and quality of the food is beyond excellent. Unfortunately living in CANADA we don't have this chain, so Syracuse is the closest location to us. We have been known to do the three hour drive just to go for dinner. Yup, that's right,... More 

Thank justified2016
Wheaton, Illinois
Level Contributor
113 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 3, 2016

My family of 6 came out to visit with each other. We were seated next to a loud group of athletes, so it was hard to hear each other but I would not blame the restaurant. Service was slow and I wonder if it was short staffed. Food took a long time to come out and waitress never asked if... More 

Thank Eileen B
Syracuse, New York
Level Contributor
38 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 31, 2016

We went here for my sons birthday and he was incredibly disappointed. We specifically asked where to sit for the fastest service and was told the lounge area. There was one waitress for the entire lounge. From being seated until the time our food came it was about 50 minutes. It took 30 minutes from the time our food was... More 

Thank mzdpendent
Whitby, Canada
Level Contributor
110 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 18, 2016

Started off on a bit of a bad note, we had to wait 20 minutes for a table even though there were some available, and the hostess was a bit daft, but once we were seated, we had an enjoyable experience. The food was up to the usual Chili's standard, and our waitress did an excellent job.

Thank torry211
Level Contributor
136 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed February 19, 2016 via mobile

We decided to go to lunch and were looking forward to a good afternoon. We sat at the bar as it was dead in the restaurant. It literally took 10-15 minutes to get waited on then it when down hill after. We ordered chips and salsa and two sandwich entrees then waited and waited it was we were ghosts. We... More 

Thank ATMGUY63
Level Contributor
53 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

I tried their Tex-Mex options for the first time, ordering the Tableside Guacamole and the Quesadilla Explosion Salad, the flavors were bold and delightful with a wonderful mix of Sweet, Salty, Savory, Spicy and Sour. I was very, very impressed and this is certainly the best meal I had at Chili's. Also the employee that served me, Ivan was very... More 

Thank boguczed1
DeWitt, New York
Level Contributor
474 reviews
214 restaurant reviews
common_n_restaurant_reviews_1bd8 360 helpful votes
4 of 5 stars Reviewed December 11, 2015

I do not do second or third reviews for restaurants I've been to previously unless something has changed. This is my third review of this Chili's. In the second one I said that I felt that Chili's had improved from average leaning toward very good, to very good leaning toward average. Now, there have been more improvements and I feel... More 

Thank Joe H
Jamesville, New York
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 28, 2015

I have gone to this restaurant many times in the last couple of years with a friend who was in treatment for cancer. He introduced me to it. We would go there after his treatments at the Syracuse VA as a way to enjoy continuing friendship and a great eating experience - despite his illness. The menu choices and specials... More 

Thank Tom K
Bracebridge, Canada
Level Contributor
259 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed June 29, 2015

I was travelling on the I90 and got off at Dewitt to find a decent restaurant and we decided to give Chili's a try. We were glad we did and were very impressed. As soon as we started to walk into the restaurant, a waiter opened one of the doors for my parents and children and seated us in a... More 

Thank MuskokaMan
Chittenango, New York
Level Contributor
52 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 11, 2015 via mobile

First went on 5 May, mistake #1 restaurant was half full, not too bad. Ordered a Dos Equis amber, server came back and told me they only had regular Dos Equis no amber ok said fine no problem, he brings me a dark amber beer, Humm guess what Dos Equis Amber but he turned blue in his face trying to... More 

Thank Ramossr65

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
Mexican, American, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff
Good for
Families with children, Large groups, Bar scene
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3691 Erie Blvd E, DeWitt, NY 13214-1701
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  DeWitt
  • Phone Number: (315) 445-2200

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?