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Chili's Grill & Bar

Mexican, American, Southwestern, Barbecue
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3691 Erie Blvd E, DeWitt, NY 13214-1701
(315) 445-2200
11:00 am - 11:00 pm
Open now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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27 Reviews from our TripAdvisor Community

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Time of year
Showing 27: English reviews
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have not been to a Chili's restaurant in years frankly. We were pleasantly surprised. You were greeted immediately, they were willing to locate you to the football game you might want to watch if needed. Service was quick and friendly. The meals came out fairly quickly and all was good. I joined their rewards program as I was curious... More 

Thank Kenneth L
East Syracuse, New York
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

From the initial wait to be greeted, to the end of the meal, haphazard service was the order of the day. A margarita, water with lemon came with no lemon. It took three visits from our server to get that wedge. Our appetizers came out, 1 at a time, no napkins or silverware in sight. Fortunately for us they were... More 

Thank Barbara L
Ottawa, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 6, 2016

I have to review this restaurant as it is simply an amazing place to eat. The service and quality of the food is beyond excellent. Unfortunately living in CANADA we don't have this chain, so Syracuse is the closest location to us. We have been known to do the three hour drive just to go for dinner. Yup, that's right,... More 

Thank justified2016
Wheaton, Illinois
Level Contributor
132 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 3, 2016

My family of 6 came out to visit with each other. We were seated next to a loud group of athletes, so it was hard to hear each other but I would not blame the restaurant. Service was slow and I wonder if it was short staffed. Food took a long time to come out and waitress never asked if... More 

Thank Eileen B
Syracuse, New York
Level Contributor
39 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 31, 2016

We went here for my sons birthday and he was incredibly disappointed. We specifically asked where to sit for the fastest service and was told the lounge area. There was one waitress for the entire lounge. From being seated until the time our food came it was about 50 minutes. It took 30 minutes from the time our food was... More 

Thank mzdpendent
Whitby, Canada
Level Contributor
112 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 18, 2016

Started off on a bit of a bad note, we had to wait 20 minutes for a table even though there were some available, and the hostess was a bit daft, but once we were seated, we had an enjoyable experience. The food was up to the usual Chili's standard, and our waitress did an excellent job.

Thank torry211
Level Contributor
148 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed February 19, 2016 via mobile

We decided to go to lunch and were looking forward to a good afternoon. We sat at the bar as it was dead in the restaurant. It literally took 10-15 minutes to get waited on then it when down hill after. We ordered chips and salsa and two sandwich entrees then waited and waited it was we were ghosts. We... More 

Thank ATMGUY63
Level Contributor
53 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

I tried their Tex-Mex options for the first time, ordering the Tableside Guacamole and the Quesadilla Explosion Salad, the flavors were bold and delightful with a wonderful mix of Sweet, Salty, Savory, Spicy and Sour. I was very, very impressed and this is certainly the best meal I had at Chili's. Also the employee that served me, Ivan was very... More 

Thank boguczed1
DeWitt, New York
Level Contributor
506 reviews
224 restaurant reviews
common_n_restaurant_reviews_1bd8 368 helpful votes
4 of 5 stars Reviewed December 11, 2015

I do not do second or third reviews for restaurants I've been to previously unless something has changed. This is my third review of this Chili's. In the second one I said that I felt that Chili's had improved from average leaning toward very good, to very good leaning toward average. Now, there have been more improvements and I feel... More 

Thank Joe H
Jamesville, New York
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 28, 2015

I have gone to this restaurant many times in the last couple of years with a friend who was in treatment for cancer. He introduced me to it. We would go there after his treatments at the Syracuse VA as a way to enjoy continuing friendship and a great eating experience - despite his illness. The menu choices and specials... More 

Thank Tom K

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
Mexican, American, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff
Good for
Large groups, Bar scene, Families with children
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3691 Erie Blvd E, DeWitt, NY 13214-1701
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  DeWitt
  • Phone Number: (315) 445-2200

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?