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Dunkin' Donuts

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9475 Airport Plz, Dansville, NY 14437-9271
+1 585-388-5219
5:00 am - 11:00 pm
Open now
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Sun - Sat 5:00 am - 11:00 pm
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19 Reviews from our TripAdvisor Community

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Time of year
Showing 19: English reviews
Nunda, New York
Level Contributor
59 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed April 21, 2017 via mobile

Slow service. Uncaring, rude. Unwilling to honor promotions or attempt to read coupons. Not worth the trouble.

Thank Nathanwelton
Nyack, New York
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed April 11, 2017 via mobile

Why is this DD still open? We thought it was closed because it was quite dark in the place. The kids and I came in at 8pm and ALL the screens are turned off! Why?? We had to ask for them to be turned on so that we could see what was available. The staff could have cared less if... More 

Thank Robin A
Rochester, New York
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed March 1, 2017

This DD is easily accessible, right off of 390. I'd give it more stars if the staff were more professional. I've stopped here many times, and service is always just "eh". I'm honestly not hard to please. Just be polite, and make the correct order. The night I stopped in, unprovoked, the woman at the counter told me "It would... More 

Thank Mary N
Lock Haven, Pennsylvania
Level Contributor
65 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed November 4, 2016 via mobile

Stopped here a few different times off 390. The service is so slow everytime I've stopped and it's been many different times of the day. It's last time, the garbage cans were all full and the bathroom was out of toilet paper. The one thing this place has going for them is their staff is nice, they just need to... More 

Thank lea_travelinggirl
Dansville, New York
Level Contributor
40 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed September 20, 2016 via mobile

The coffee is always delicious as well as the breakfast sandwiches and donuts. The only downside is they get your orders wrong a lot more often than I would deem acceptable.

Thank AiredaleLife
Wayland, New York
Level Contributor
18 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed September 10, 2016

had bagel & coffee. little pricey. young staff not customer friendly. need some more training or an older manager.

Thank joyce144
Level Contributor
66 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed August 26, 2016 via mobile

I had a short stop at exit 5 on I390S. It's located conveniently near Subway and McDonalds. The coffee was good as usual. The service was prompt. Little bit of smile can be added though to the service!

Thank Rajesh P
Rochester, New York
Level Contributor
104 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed June 15, 2016

The service is prompt, the coffee very good, and the breakfast wrap with sausage and egg is prepared just right - hot, properly but not overcooked, and they don't send you past the window to wait for preparation.

Thank L F
Ithaca, New York
Level Contributor
34 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed April 27, 2016

On my way to Letchworth State Park, I saw this DD. Had to get my Iced Coffee. This was a busy DD. The Wait Staff and customers were friendly. And, DD coffee is the Best.

Thank IrishRoever
Level Contributor
122 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
Reviewed August 29, 2015

One of the best service with courteousness was the honor of the day on my surprise visit to grab quick milk. I was overwhelmed with the options the young man at counter suggested me. Keep up the good work! Pros: Service, Muffins,rest room, Ambiance, location. Cons: ................... I would recommend this place to all and I shall revisit again to... More 

Thank USValib

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Restaurant Details

Rating summary
  • Food
  • Value
Fast Food
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
5:00 am - 11:00 pm
5:00 am - 11:00 pm
5:00 am - 11:00 pm
5:00 am - 11:00 pm
5:00 am - 11:00 pm
5:00 am - 11:00 pm
5:00 am - 11:00 pm
Location and Contact Information
  • Address: 9475 Airport Plz, Dansville, NY 14437-9271
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Dansville
  • Phone Number: +1 585-388-5219

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?