I was pretty surprised, it was our first ever visit to Moe's and I couldn't find anything wrong. I loved everything we got. Aside from being $50 for 3 of us..which I thought was a bit high. As I read a few other reviews I...see they charge you for every little thing and highly. Will we go back again yes, I will give them another chance, as I said the burritos were really good. The food was fresh. And taco bell made my husband very sick.More

I enjoyed my bowl but supplies were low or out and table was messy - it was about 6pm on a Saturday night. And only 1 beverage dispenser so you had to wait on line for soda.

We’d never tried this place before and never would return. Friendly service can’t overcome the noise, the cold food, or the dirty tables & floors. Cheap eats for sure ($20 for two) but not worth even that.

Shouts of "Welcome to Moe's" great each person who enters. This sounds great, but as you wait in line (and wait you will!) the greeting pales after 8 or 10 repetitions. The menu is extensive, with more than 16 items to add to your taco...or burrito which is prepared before you eyes, fresh every time. The menu does not specify that each addition also adds to the price so what you expected to be a $7 lunch, quickly turns into an $11 taco. Wow! It tastes good, but.... not outstanding. And they keep shouting "Welcome to Moe's." At least that I can prevent by not going there againMore

My wife and I had the homewrecker to go and WOW! Great flavor, and it definitely makes two meals for each of us. The chips are good too and get the sauce, well worth it. Fast service but much better than fast food!

Never a bad meal at Moes friendly people good service and the food was hot and fresh. Always a good time

Oh for the love of Pete. We had eaten here about 5 times with fairly decent results until this week. I placed my normal order for two burritos, one being the Art V. with only rice, beans, cheese and fresh jalapenos, and so as always...I ordered "Extra Rice and Extra Beans." Stated clearly on the item order as well as the overall comment section order. And I clicked the slider to indicate double rice. Figured I had my bases covered. Now, it was Moe Monday where everything is $6.99 it seems, but I didn't care, I wanted two full-size burritos as I ordered. When I got the bag it seemed light to me, but I mistakenly waited to get home to look. What I pulled out were two anemic little burritos that were actually not even large enough to call soft tacos. Both together would not equal a normal burrito. This would not have upset me so much if I had not just paid $24 for 2 burritos and some queso dip and gotten what around $4 would have gotten me at Taco Bell. My wife called and we were told by the woman who answered "we ran out of full-size burrito shells. And everything is the same price anyway today." No, not acceptable. I said out loud before the call ended that I was going down there, which would explain why a guy who I assume was the manager on duty met me at the register. He gave me a very curt "Can I help you?" Not a good start. I was on the fence on having them remake the order or getting my money back until that moment. His hostile tone and posture made up my mind. "I would like my money back for this order." "What's wrong with it?" (Still hostile) I pulled out the tiny (and I mean tiny, Taco Bell's $1.00 bean and cheese burritos are larger) Art V and said "This is NOT a full-size Burrito." "Yeah, well, we ran out of full-size shells." I looked around when I came in and noticed everyone in there with burritos eating full-size burritos, and the staff on the line making, you guessed it, full-size burritos. I said something about it being totally unacceptable to give us such a tiny little thing for $7 and was told again, everything is the same price on that day. Again, hostile attitude. I don't care what sort of insane price thing they have, sending someone out the door with two tiny little burritos and a cup of queso and charging them $24 (Well, $22 because I added a $2 tip as always...) is absurd. And compounding that by treating me as if I am the jerk because I am unhappy with that, is the epitome of poor customer service. I said I wanted my money back, he angrily asked me if I wanted him to remake the order but at that point, no way in hell. I said no, I want my money back, and I want the name and number of the manager. After fumbling with the register and failing to refund my card, he shoved the cash for the order in my hand, went in the back for 3 minutes and came back out with a single name "Carolyn" and the phone number for the store scribbled on a scrap of paper. He told me she was the store manager, and would be there tomorrow. I left. I intended to go down the next day but how much time do I feel like spending with this now that I am over an hour in? I sent in a comment through the "How did we do?" link at the bottom of the order. 24 hours ago I got an email from corporate: "Thank you for alerting us about the recent issue regarding your purchase at Moe's Southwest Grill. We take the incident you described very seriously and apologize for any problems you encountered as a result. This particular Moe's is an independently owned and operated franchise. We have forwarded your concerns to the owner/operator and have asked them to reach out to you as soon as possible. Loyal guests are the foundation of our business. Your satisfaction is important to us and is one of the many reasons we are committed to providing a quality, great-tasting product with quick and friendly service." No response from the owner 50 hours later. So, unfortunately, I cannot recommend THIS Moe's location in any way. Honestly, I've never been treated so poorly in a customer service situation. They obviously figure that the college kids will offer them a continuously replenishing supply of customers so they don't care what the locals think or if we eat there.More