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The Cheesecake Factory

Certificate of Excellence
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1 Walden Galleria, Cheektowaga, NY 14225-5408
+1 716-685-2600
10:00 am - 10:00 pm
Open now
See all hours
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
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685 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Sault Ste. Marie, Canada
Level Contributor
115 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW

Quite possibly the largest menu I've seen in a long time. From pages of appetizers, to entrees to an extensive list of delicious cheesecake choices, this restaurant is awesome. The decor is also really cool.

Thank AnnaMo151
Markham, Canada
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 4 days ago NEW

A good place for lunch and dinner, a little elegant but visitor can be casual. Service was great, long wait though. Food is good. Cost is a little above average but for good value.

Thank W4953KPjohnl
Saint John, Canada
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

We decided to take a little time out from our Black Friday Shopping to try The Cheesecake Factory and we were so happy that we did! What a beautiful restaurant, friendly staff, great food and super clean washrooms! Impressed and will seek out this restaurant any time we visit south of the border again.

Thank bayoffundy
Kitchener, Ontario, Canada
Level Contributor
69 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

What can I say, I love this restaurant, the food, the service and the portion sizes. Once again my dinner was so filing I never got to the Cheesecake, I know how could I but after all the times I have gone I have yet to try a piece. Go early and this place is full quick though they turn... More 

Thank Peter K
Smethport, Pennsylvania
Level Contributor
44 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

We have eaten at this restaurant several times and each time it was very good and very good service. We will definitely be going back soon.

Thank James A
Strykersville, New York
Level Contributor
133 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

not at all what I thought it would be--I have had better homemade at home--yes they have all different kinds --but if you know what cheesecake is suppose to really taste like this is not it---sorry

Thank heracr
buffalo, ny
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This is an excellent restaurant. Huge dining area, very few waiting moments and short duration if any... great service, VERY GENEROUS portions. EXCELLENT FOOD.

Thank buffalohaus
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

My mom and daughter went here over this past weekend for dinner. We've visited this location several times for the cheesecake, but this time, we wanted to have dinner, and take our cheesecake to go. My daughter had the turkey and avacado club sandwich, and she loved it. My mom had the coconut lime chicken with mango and almonds. For... More 

Thank Sophia W
Toronto, Canada
Level Contributor
42 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 4 weeks ago

Delicious food, so many different cheesecakes to pick from! Service was good, but there was a very long wait time for take-out and dine-in. I recommend making a reservation a head of time.

1 Thank JaimeKarsch
Binghamton, New York
Level Contributor
4 reviews
Reviewed 5 weeks ago

I ordered car-side to-go while on vacation. The person that took my order was very nice and repeated my order back to me. Everything was correct at that time. I picked up the food and took it back to our hotel room. When I opened it up I found out my order was not correct. I ordered the Cuban rolls,... More 

Thank fsheather

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special occasions, Large groups, Families with children, Kids
Open Hours
10:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 1 Walden Galleria, Cheektowaga, NY 14225-5408
  • Location: United States  >  New York (NY)  >  Cheektowaga
  • Phone Number: +1 716-685-2600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?