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There aren't enough food, service, value or atmosphere ratings for Moe's Southwest Grill, New York yet. Be one of the first to write a review!

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CUISINES
Mexican
Meals
Lunch, Dinner
Reviews (6)
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LanguageEnglish
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Reviewed November 7, 2020

My husband and I were out running errands on a Saturday and wanted something that was filling so we opted for Moe's plus all our errands were in the same vicinity. He doesn't eat here often but he had the homewrecker and I had the...Joey bag of donuts, both burritos were yummy as always and the chips were still warm as they had just been made fresh. I think the prices have gone up since Covid but it is still worth it. I just a bit disappointed they took the coupon out of the buffalo book which used to be buy and item get one free up to $7.99. I guess they have enough business since they have come to the Buffalo area that they don't need coupons to get people in the door anymore. I was full after 3/4 of my burrito so my husband finished his and my 1/4 and he was full. He loved the extra hot salsa they gave us. Always great food taste fresh ingredients and fast service, you are never hungry when you leave and if you are I'm surprised, as they are so filling. One of my favorite Mexican places in the area. I had it for the first time probably 12 years ago when I went to Florida to visit my son, so I was thrilled when they came to Buffalo. I was just bummed as nobody yelled WELCOME TO MOE'S when we walked in unless that's a thing of the past. I was just so used to hearing that every time I walked in the door today it was just so quite it was weird. A must try is you haven't already.More

Date of visit: November 2020
Helpful?1  
Reviewed July 1, 2019

This is a typical Moe's experience - good food that's quick and nice workers. The restaurant is in a good location, close to hotels and the airport.

Date of visit: June 2019
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Reviewed August 28, 2018 via mobile

I don't honestly know how any of these places stay in business. The food was Bland, tasteless, and cold. We should have known to run away when they were empty during the dinner hour. With so many better Mexican options find something else to eat.

Date of visit: August 2018
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Reviewed June 3, 2018 via mobile

Ordered catering for 10 people. I never got a confirmation order and had to call the restaurant to confirm. Whoever answered insisted that I never placed an order, and after fifteen minutes of her insisting that I didn’t order, she found the order. Kind of...annoying that I had to call and follow up, as the purpose of ordering catering is to make my life easier. When they dropped off the order, Moe’s forgot my toppings (onions, peppers, queso). Like what good is moes if you have no queso/toppings? They did bring it later in the day, but my guest already finished eating. They offered me a $10 COUPON, which I found very insulting because my order was $200, with tip. I advised that I wasn’t interested in the coupon, as I’m never coming back. Overall, terrible customer service. Look else where for catering. I recommend chipotle or racheals.More

Date of visit: May 2018
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Reviewed November 9, 2017 via mobile

We patronize Moe's at least once a month. The place is clean and the staff are friendly. Great food and great service!

Date of visit: November 2017
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Reviewed May 24, 2017

Great new Moe's location on Union Road- good service although the team members were clearly still learning. Everything is clean and new. Went on a Saturday afternoon and was surprised it was not busier. Small parking lot, but no problem finding a spot. Every location...has the same Coke machines with generic fountain pop that does not taste like the name-brand stuff to me. Tacos were huge generous portions and tasted great. Queso was amazing as always. Consistent with other locations - fresh, quick and tasty. Love their new rewards app but was very unhappy to learn rewards points cannot be earned for catering orders.More

Date of visit: May 2017
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