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Heirloom Restaurant

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6 S Lake Dr, Athenaeum Hotel, Chautauqua, NY 14722
+1 716-357-4444
7:30 am - 8:00 pm
Closed now
All hours
Sun - Sat 7:30 am - 8:00 pm
More Info
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
St. Petersburg, Florida
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This restaurant is in Athenaeum Hotel which Chautauqua Institute owns. I are with Road Scholar folks but of course individuals are there too. Decor is average but they do have a "community table" for guests who have nobody to eat meals with. There is also outdoor eating. The breakfast buffet was my favorite meal because you could order an omelet... More 

Thank 32lailap
Chautauqua, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Travis hit his stride this year with a selection of delicacies delivered in an historic location overlooking the beautiful lake. What a breakthrough! His lobster bisque may be the best I've ever tasted. The tapas are terrific and the full dinners nearly magnificent. We may indulge a third time this summer, not typical for us, but the food and company... More 

Thank hughabutler
North Carolina
Level Contributor
41 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Sadly, beyond the unexplainable and inexcusable poor, really poor service, the food is cafeteria quality at best. The view is lovely, but does not make up for the over priced, frustrating experience. Save your money and walk the grounds to Bestor plaza for food.

Thank m3r1
Buffalo, New York
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

There were 8 of us who visited Chautauqua Institute for the day and evening. We made advance reservations and were seated in at a table on the patio with a splendid view of the Lake and grounds. Service was okay, one of our party repeatedly had to ask for their beverage to be served, the rest of us were served,... More 

Thank KathyMarie52
Level Contributor
115 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Ate here several times while staying at the hotel for a few days. The view is the best part about the restaurant, especially if you can eat on the terrace. Food was generally good, but service overall was terrible. They should basically stick to buffet or hire wait staff that has some idea of how to serve. We noticed that... More 

Thank ReadyToTravelYUL
Sinclairville, New York
Level Contributor
101 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed April 13, 2016

If you are staying on grounds at Chautauqua, make sure to stop in for a meal. If you want to eat on the porch where you will have an amazing view of the lake, arrive early or late. It's very hard to get a table on the porch and they do not take reservations for the porch. My favorite things... More 

1 Thank marcy333
New York
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 18, 2016

About five years ago, the Anthenaeum Hotel had a spotty culinary record but about three years ago, they hired a marvelous chef who is creative and innovative. This has resulted in wonderful dishes. There is also a fairly new after theater menu that includes sliders, ceviche and other tapas like dishes, all excellent. The ambience of the Athenaeum cannot be... More 

Thank Bijou C
Level Contributor
441 reviews
237 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
3 of 5 stars Reviewed September 30, 2015

The place is big and got a very nice view. The waitress was very attentive, friendly and quick. Meal was OK. For the price they charge, I didn't think it was anything special.

Thank Gaspard_de_la_nuit
Lorain, Ohio
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 4, 2015

It has a dress code, basically business casual, no shorts or jeans. Well they didn't enforce it. It is loud and cafeteria ambiance, so I don't know why they have a dress code. The buffets are average, nothing really impressive. The menu was also just average. The service was lacking, our 2nd night waiter didn't seem to know what he... More 

Thank Linda T
Level Contributor
6 reviews
4 restaurant reviews
4 of 5 stars Reviewed August 31, 2015

Gracious outdoor seating on a lovely verandah with a view of the lake. Choices appropriate for the season and tasty. Service a little slow, but this is a resort hotel. Very enjoyable setting

Thank Martha W

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3 of 5 stars
    4 of 5 stars
Average prices
$10 - $40
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Seating, Waitstaff, Reservations, Outdoor Seating, Serves Alcohol
Good for
Large groups
Open Hours
7:30 am - 8:00 pm
7:30 am - 8:00 pm
7:30 am - 8:00 pm
7:30 am - 8:00 pm
7:30 am - 8:00 pm
7:30 am - 8:00 pm
7:30 am - 8:00 pm
Location and Contact Information
  • Address: 6 S Lake Dr, Athenaeum Hotel, Chautauqua, NY 14722
  • Location: United States  >  New York (NY)  >  Chautauqua County  >  Chautauqua
  • Phone Number: +1 716-357-4444
Heirloom Restaurant opened up in the Athenaeum Hotel in the summer of 2014. Heirloom is a full-service restaurant that is available to hotel guests, Chautauqua visitors and guests coming from off the grounds for a great dining experience. It is open 7 days a week and is available and open to the public from June 21 through August 24. All outside dining guests receive a complimentary gate pass to Chautauqua Institution. A gate pass that has amphitheater access will have to be purchased if you plan on attending amphitheater entertainment.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Heirloom Restaurant and other visitors
1 question
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Questions? Get answers from Heirloom Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?