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RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Italian, Vegetarian Friendly, Gluten Free Options, Vegan Options
Special occasions, Large groups
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Lunch, Dinner, Brunch, Breakfast, Drinks
CUISINES
Italian
FEATURES
Takeout, Reservations, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Reviews (105)
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104 results
Traveler rating
43
47
5
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5
Traveler type
Time of year
LanguageEnglish
Traveler rating
43
47
5
4
5
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All reviews tasting menu chicken salad chilean sea bass sandwiches lunch and dinner nice dinner served quickly italian food portions are large the wait staff prices are reasonable entrees
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Reviewed August 26, 2020

Went the other night with friends to celebrate a 40th wedding anniversary! The Service and Friendliness of the staff was Excellent! Very accommodating and Attentive! Food: Baked Clams, Caesar Salad and Chilean Sea Bass were Excellent! Very nice outdoor seating with Great Atmosphere!

Date of visit: August 2020
Helpful?
Reviewed June 15, 2020

After a horrible Mothers day experience where we waited for 2+ hours past the agreed upon pick up time , the owner (or manager) called about 5 days later and offered my wife an apology for ruining her Mother's day dinner. They made her happier...by taking care of us with a very nice dinner. They were truly apologetic and very professional this time. I would give them another shot as their food is very good .More

Date of visit: May 2020
Helpful?
Reviewed May 11, 2020

I placed an order on Mother's Day expecting it to take longer than usual but I didn't expect 2 HOURS!!! When I placed the order I was told the order would be ready for pick up in 20 minutes. Upon arrival there were numerous other...people waiting for pick up orders. I was told that my order was being bagged and would be out shortly. That was a complete lie. I requested to speak to the manager (as did everyone else that was waiting for take out orders) after waiting a reasonable amount of time. The person handling the orders went to the kitchen and returned telling everyone that the manager would be out soon. That was a lie. He went to the kitchen several times and returned each time without a manager. I received my order over 2 hours after placing it on the phone and was compensated a $10 bottle of wine. That is not what I have an issue about. I found them to be completely unorganized and unprepared for the volume of take out orders they received. They should've advised me when I called that there would be a wait and not tell me 20 minutes only to leave me waiting 2 hours. I also find it very unprofessional of the manager to avoid a group of extremely dissatisfied patrons and hide in the kitchen. I don't care about the reason he never came out (because I'm sure some will think that maybe he was in the kitchen helping) but it would've taken 2 minutes for him to reassure us that they were doing all they could to complete everyones orders and apologize for the wait. I wasn't optimistic that my order would be correct at this point and I was correct. There were items missing and some of my order was under cooked, causing me to finish cooking it at home. I was very disappointed in my experience and the final bill did not reflect portion size. I suggest in the future they are honest with there patrons and maybe consider ceases take out orders when they become overwhelmed with too many orders to fill.More

Date of visit: May 2020
Helpful?
abel550, Owner at Terra Rustica, responded to this reviewResponded May 29, 2020

We would like to apologize for the experience that you had with us on Mother's Day. As you can imagine, it was an extremely busy time for our restaurant, and handling all the orders proved to be a challenge. Please contact us at info@terrarusticaristorante.com so...More

Reviewed May 10, 2020

Trying to give everyone the benefit of the doubt but ordered takeout for Mothers day 3 days in advance for a 5:30 pickup. Waited 2 hours outside and NO ONE was communicating. I asked to speak to the manager at least 5 times and was...told everything form either he will be right there to he will not come out to speak to you. I understand it was Mother's day and they were busy but they were so unorganized and so disappointing. Horrible experience as it really ruined my wife's Mother's day. Really deserved to be told the truth about how late it would be as opposed to the constant lies of "it will be right out" to "they are packing it now" to We can't find your order" to "I don't know". No respect given the customer what so ever. I wish they would have been honest with me and told me they screwed up . I found out people who ordered by phone at 6 pm the same night picked up their meals before I did at 7: 30 pm. NEVER AGAIN! Had a similar experience on another"holiday" at the same place within the past 6 months but was willing to try again....NEVER AGAIN. Don't ever trust what they tell you.More

Date of visit: May 2020
Helpful?1  
abel550, Owner at Terra Rustica, responded to this reviewResponded May 29, 2020

Hi there. We are really sorry about the experience that you had with us. Please contact us at info@terrarusticaristorante.com so we can further look into and discuss the situation. Thank you.

Reviewed March 5, 2020

Terra Rustica is a really good restaurant. The food is served quickly. It is fresh and the portions are large. The service is very attentive.

Date of visit: March 2020
Helpful?
abel550, Owner at Terra Rustica, responded to this reviewResponded March 10, 2020

Thanks so much! We can't wait to serve you again.

Reviewed February 24, 2020 via mobile

Excellent food and service. I would recommend but be aware - try to have a late business lunch at 2PM and you only have a dinner menu to choose from... a bit deceptive...

Date of visit: February 2020
Helpful?
abel550, Owner at Terra Rustica, responded to this reviewResponded February 28, 2020

Thanks so much! We can't wait to see you again.

Reviewed February 5, 2020 via mobile

I recently was treated to lunch at Terra Rustica. The food was good and the menu was varied. They serve breakfast lunch and dinner. They serve salads, sandwiches, soups and full entrees! It’s an Italian restaurant so there is traditional Italian choices. The tables are...unique and each one seems to be different. The Atmosphere is pleasant and the wait staff efficient. Plenty of parking is available and prices are reasonable.More

Date of visit: February 2020
Helpful?
abel550, Owner at Terra Rustica, responded to this reviewResponded February 11, 2020

Thank you for your review! We really appreciate it!

Reviewed July 18, 2019

We have always enjoyed dining here. Good Italian food good service in a relaxing atmosphere with a terrace. Price fixed menu (called tasting menu) has many options. We will continue to dine here and plan to try every choice on their menu

Date of visit: June 2019
Helpful?
abel550, Owner at Terra Rustica, responded to this reviewResponded July 25, 2019

Thanks so much! We can't wait to help you again.

Reviewed July 16, 2019 via mobile

Excellent pasta , chicken and veal dishes . Have had great personal sized pizza here too. Comfortable enough for families . They do a nice brunch on Sundays too

Date of visit: May 2019
Helpful?
abel550, Owner at Terra Rustica, responded to this reviewResponded July 25, 2019

I appreciate your feedback, GJM3333, and look forward to serving you again!

Reviewed June 15, 2019

My family and I have been regulars here for many years, over 10 years now. We love the rustic look of the place and go here because it is local. We have had celebrations here and many occasions, sad and happy moments. However, todays experience...has been a let down. I normally order the same dish and at times I am able to receive it as a lunch special which substitutes mixed vegetables for spinach. The lunch special includes an alcoholic beverage and appetizer in addition to your entree. Today the manager viewed the order and notified the waiter that substitutions were not acceptable. We were notified of this after we had received our complimentary drinks (that we did not touch) and soups. We were told that since substitutions were not allowed and since the drinks were already made and sent out, we would have to play an additional 7.99 per plate. An additional fee was not the issue for us, our problem was that they took the order without checking to see if it was okay, and then sending out food and drinks and telling us that we have to pay the full price after the fact. If we had known that there would be additional fees then we would have ordered the option on the regular menu because we normally do not drink. We eventually conversed with the manager and he acknowledged that the waiter had made a mistake however, he proceeded to go back and forth with us, explain that spinach is expensive and mentioned irrelevant stories about other customers and coupon usage which we had no idea that was a thing here. Instead of finding a solution that satisfies us both, he did not allow me to speak and explain my dissatisfaction. He continued to cut me off in front of my children and other customers. I decided to only pay for what had came out and he mentioned that the food was already being prepared. The major disappointing factor is that my family has supported their establishment various times and we have recommended it to others, and it was our waiters mistake. To receive this treatment was a huge shock. When working with people, professionalism and customer satisfaction are key and today we did not receive that. With that being said they lost a family of six, recommended customers or other potential customers that we would have brought with us for events.More

Date of visit: June 2019
Helpful?
abel550, Owner at Terra Rustica, responded to this reviewResponded June 18, 2019

Hi Mariadeya - I'm really sorry to hear about your experience. We do hope you would allow us an opportunity to better serve you in the future.

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NDV1952
May 7, 2019|
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Response from jos3girls | Reviewed this property |
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