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RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
$31 - $50
CUISINES
Seafood, Spanish
Meals
Dinner, Lunch
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Reviews (92)
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Traveler rating
40
27
5
5
9
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LanguageEnglish
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Traveler rating
40
27
5
5
9
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Reviewed June 11, 2020

My wife and family, friends have been dining at the Meson Madrid since it opened. It all came to an end when the Manager told me that they could not serve me the salad the way I wanted it. And that they could not prepare...things that I have been getting served for many years. Some things that were comped to us because of our many years of patronage and Loyalty. Now this could have been settled simply by saying we cannot comp, things the way it was done before because we have new owners and they were complaing about all the comps that they were giving too other good customers! But instead of saying something that made sense to us, he insulted me and said thats the way it is. Take it or leave it. I left it. Now we spent an average of 4-5K$ year with tips and extra tips for extra service and comps. I would have paid for the things that we wanted which they thought were above and beond their menu. It didnt happen and we do not eat there anymore. Its been close to 2 years. To lose customer that has eaten in their restaurant for so many years told me that the money was now more important than Loyalty. Adios~ FYI We stopped eating there in Feb. 2018 the site does not let you go back that far.More

Date of visit: July 2019
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Reviewed February 13, 2020

We have been coming here for more than 35 years. New owners came in. The old owners had a daily double lobster dinner that used to be 7 days a week and gradually has increased over the years. In December we went and the new...owners jumped the price up from $19.95, Monday - Thursday only to $23.95. That price is on the web site right now. We went in and the menu special price was $39.95.!!! They would not honor the web site price so we left. We can afford it, but that is bad business!!! We got some BS about: " the cost of lobsters has gone up"!!??More

Date of visit: February 2020
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Reviewed August 8, 2019

I was worried when I heard there was a change in ownership but I WAS WRONG because the lobster was even more wonderful than before and the service was excellent. My only reason not to give 5 stars is that the physical place is still...the same and kind of old. Also the salad WAS watery as someone else said. But, oh boy, the lobster was gorgeous. And they still have the Mon-Thurs all day $29.90 lobster special. Can't beat it.More

Date of visit: July 2019
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Reviewed July 11, 2019 via mobile

The short version is that everything that I liked about Meson Madrid has deteriorated over time. The salad was soaking in water and wilted, disgusting. I tried to drain it but it made the dressing watery. My son didn’t even attempt to drain it and...just didn’t eat it. The artichoke and ham appetizer tasted like the artichokes came out of a can and instead of pieces of ham, there were little shavings like a ham version of Bacon Bits. The garlic shrimp was okay but swimming in oil. The only good thing was the Tres Leches cake. The restaurant decor is very dated and looks like it needs a good cleaning. After going there for so many years, we won’t be going back.More

Date of visit: July 2019
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Reviewed June 11, 2019

I am wondering if the new owner is purposely cutting corners in order to show that they have to change the theme of the restaurant. I noticed right away the changes. The salad was horrible. I used to love their house dressing, the salad they...served this weekend was horrible. How do you mess up a salad. Possibly the cheap end lettuce with tasteless dressing. Then I had the shrimp cocktail. The cocktail sauce was horrible. I wished I had the store bought Heinz cocktail sauce. Do I have to start traveling with cocktail sauce when I come to this restaurant. Entre: I have had better meals from frozen meals sold at supermarkets. Way overpriced. I do recommend Cafe Tivoli in Ridgefield, NJ. This is where I went the next night as I was disappointed with my last restaurant meal. The food was great tasting and I order the exact same thing, it cost me 50% less than I paid at Mason Madrid and it was better tasting, better environment, and I had plenty of leftovers to take to work on Monday.More

Date of visit: June 2019
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Reviewed April 15, 2019 via mobile

I have been going to Meson Madrid for 20 plus years now. It was a guaranteed spot for good food at a reasonable price. I was there last night and as far as I could see the menu and food was still the same even...under new ownership. The service was slow, but we were celebrating a birthday so we were not in a rush. They still have the twin lobster special that is always great for the price. We brought our own cake that the waiters all came out and sang happy birthday. They then brought us a knife and plates so we could cut it ourself. All in all it was a good night and the food is still delicious.More

Date of visit: April 2019
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Reviewed February 14, 2019

We come here often but this time there were many issues. We asked for a shrimp entree to be served first so we could split it as an appetizer . We waited 20 minutes only to receive it as an appetizer portion. We were supposed...to have soup first but that came only after we said: where is the soup?? Then the entrees of twin lobsters came which was very good. The rice was sent back because it was cold, as well as the potatoes as they were overdone. You be the judge.More

Date of visit: February 2019
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Reviewed December 25, 2018

We have enjoyed this restaurant over the years and decided to have our family enjoy this fine food. The soup and appetizers were delayed and after one hour. I had to ask for them The appetizer was cold and had to be sent back and...the octopus appetizer was burnt on the bottom . The sliced potatoes were greasy and not all were completely cooked. The scallops [both plates ] entre were burn on top and dry. I wonder if this place is under different management or they do they have new kitchen people cooking ???More

Date of visit: December 2018
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Reviewed December 8, 2018 via mobile

So, we’ve been coming to this restaurant for a long time and last night we returned. I got the shrimp cocktail and noticed the shrimps were 5 instead of 6. Then we ordered the sangria and usually I get buzzed right away. Last night, with...an empty stomach, I didn’t feel buzzed until my third glass. The empanadas were also different. Towards the end of our dinner we saw a couple of tourist busses approach. We are used to see them at the diner but never saw them at this restaurant. I mean, I always thought it was an medium to upscale dining experience. So we asked and the server confirmed the restaurant was under a new owner. That explains it. Still worth the (high) price? Not so sure...More

Date of visit: December 2018
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Reviewed October 2, 2018 via mobile

Huge seafood restaurant with many seafood dishes. Excellent service. Plenty of private parking. Very busy during holidays.

Date of visit: October 2018
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tasson26
July 14, 2018|
AnswerShow all 6 answers
Response from holly62 | Reviewed this property |
Yes but why would you want to go!
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