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Fri, 9/25
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About
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.
PRICE RANGE
$21 - $30
Special Diets
Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
American, Steakhouse
FEATURES
Outdoor Seating, Parking Available, Television, Serves Alcohol, Full Bar, Reservations, Seating, Street Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards, Table Service, Takeout
Reviews (193)
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193 results
Traveler rating
78
69
28
14
4
Traveler type
Time of year
LanguageEnglish
Traveler rating
78
69
28
14
4
Show reviews that mention
All reviews steak prime rib spinach salad bread potatoes kebab food allergy nice bar area decided to give it a try nice atmosphere were seated immediately sat at the bar saturday evening an appetizer server medium mall
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Reviewed February 29, 2020

We had a 7:15 reservation on a Saturday night. We arrived promptly at 7:15 and were seated at a very small table at 7:45. We asked to seat at another table and were told they were holding that for a party of 4. Well wouldn't...you know they sat another couple there. Not a good start. The waitress came over with the drink menu and before we could even reach for it she asked if we wanted something from the bar. We said we would start with water while we looked at the menu. The drinks we got were very tasty, but at 11.00 a piece, they should be. Mine was the slow burn margarita and I would definitely recommend if you like things on the spicy side. We ordered lobster queso for an appetizer and while it tasted good it was too runny to enjoy. Liquid cheese just ran off the chips. We both ordered filets medium rare. They both came out rare. My husband ate his and I sent mine back. The manager came right over and they cooked me a new one. That one came out rare as well. The manager offered to cook another but since my husband had already finished, I ate mine rare as well. The waitress did offer us bread, which I couldn't care about but my husband is a bread eater. The manager did comp my meal and bought us a round of drinks which showed good customer relations but I cannot give the restaurant more than 3 stars based on the overall experience. Had the manager not been customer oriented it surely would have been a 1 or 2.More

Date of visit: February 2020
Helpful?
Firebirdsgrill, General Manager at Firebirds Wood Fired Grill, responded to this reviewResponded March 5, 2020

Hello Phyllis, We appreciate your feedback and thank you for bringing this to our attention. While I am glad to hear the manager did his best to take care of you on your visit, I am sorry that that was even necessary and your overall...More

Reviewed January 26, 2020 via mobile

Our family dines at this local Moorestown restaurant frequently. Why? Because we can always count on a great meal and wonderful service. We always make a reservation. The staff treats you like family and they make sure everything is done to your satisfaction. Three of...us had salads. Everything was fresh. Great presentation. My spinach salad topped with shrimp was delicious and had a tasty dressing. Hats off to Tiffany. It was very crowded last night but she delivered perfect service.More

Date of visit: January 2020
Helpful?1  
Reviewed December 23, 2019

Very nice atmosphere and a very friendly staff. We were seated immediately and our server took our drink orders. Out of three different cocktails, one was made wrong (twice) and the soda was flat in another. We are not the kind of diners that easily...send things back, but a Stoli gimlet on the rocks should not be cloudy and too bitter to drink, especially at a $10.00 cost. We didn't send the second one back but we should have. Our entrees were served promptly. My fish tacos were nicely cooked but were flavorless. I actually added salt and I never do that. A chicken pasta dish was decent as well as the turkey club. Overall, I liked the atmosphere but it hit me that this is a cookie cutter restaurant that is attached to a mall. I won't rush to return. They also list the calorie count on the menu which I'm not a fan of. I watch what I eat on a daily basis . When I dine out I just want to enjoy myself and not feel guilty.More

Date of visit: December 2019
Helpful?
Firebirdsgrill, Owner at Firebirds Wood Fired Grill, responded to this reviewResponded December 30, 2019

Good Afternoon, Thank you for taking the time to write about your recent experience. We're so sorry to hear that you did not receive the quality food and drinks we aim to deliver and are known for. I will be sharing your review with our...More

Reviewed December 21, 2019 via mobile

What a catastrophe! This place is horrible and that is being nice. Made reservations here for a party of fifteen. We ordered one of each on the appetizers and drinks all around. Apps came out were all good and drinks too. Now, no more good...to review. Next round of drinks were disgusting. Watered down or made incorrectly. Second round of apps were missing some and some were not prepared as well as the first round, noticeably different. After almost an hour not one dirty glass or plate had been removed from our tables. Dirty glasses and plates stock piled everywhere. Someone had to say something to a manager, pathetic. Shots ordered were the nastiest thing I ever tried. Over sweetened drinks served in warm to hot glasses right out of the dishwasher after waiting twenty minutes. Also, apple pucker shots which have nothing sweet in them. Really? Dinners that came out did not even look appetizing. I had a prime rib which was ice cold with a baked potato straight out of the microwave. People around me, their food was “not good” as they mentioned. My wife had a surf and turf. No season whatsoever in the meat and the lobster tail was WAAAAAY overcooked. Service flat out sucked. I can’t even try and be nice about it. The restaurant was empty as well as the bar area too. There is no reason for bad service when we were pretty much it. Especially a large party. I would NEVER dine here again. I would NEVER recommend this place to anyone. We would have been better off at Golden Corral. Seriously.More

Date of visit: December 2019
Helpful?
Firebirdsgrill, Owner at Firebirds Wood Fired Grill, responded to this reviewResponded December 23, 2019

Good Afternoon, Thank you for taking the time to bring this to our attention. The situation you are describing sounds truly frustrating and does not reflect the level of service or quality food we aim to deliver and are known for. I will be sharing...More

Reviewed November 17, 2019

We have out of state friends that visit about 4 times a year. We found this place and decided to give it a try back around May, 2019. Both the men are steak and potatoes kind of guys while the ladies are more into chicken...dishes and one of the girls has to eat gluten free. Our first visit was so enjoyable that the next time our friends visited in September, they requested to eat there again. Same experience the second time. Steaks done as ordered and the ladies dishes were excellent. Nice atmosphere, nice bar area and service was good both times. We will eat here again.More

Date of visit: September 2019
Helpful?
Reviewed October 31, 2019 via mobile

I decided to try someplace different for my birthday. I saw a few pop ups on Facebook and I decided to try it . The food was good I would definitely go back. The service was good as well .

Date of visit: October 2019
Helpful?
Reviewed October 9, 2019

Always love the mixed green salad and the filet kabob. However tonight my beef was a bit overcooked and I didn’t realize it until our server walked away.

Date of visit: October 2019
Helpful?
Reviewed September 28, 2019 via mobile

I sat at the bar, the drinks were perfect. I ordered the double decker, shrimp and medallions. I was pleased with the service but disappointed that no one was there, it was pretty empty for a Friday.More

Date of visit: September 2019
Helpful?
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded October 1, 2019

Thank you for the valuable feedback regarding your recent visit to our Moorestown location. I'm glad to hear that you enjoyed our Happy Hour food and drinks but I'm sorry that there weren't many people there. Be sure to let your friends know about our...More

Reviewed August 18, 2019

There were 3 of us for our friend’s birthday. My husband and friend’s meals were fine; ahi salad and sirloin steak. I ordered a special pomegranate iced tea, a cheeseburger and loaded baked potato. The waitress neglected to ask me how I wanted my burger...cooked. (I forgot too.) I like it medium rare. It arrived so well done, it was inedible. I don’t understand why the cook in the kitchen didn’t ask the server for clarification rather than just cooking it wrong. By the time the server returned, reordered my burger and brought the correctly cooked burger to me, my husband and friend were finished eating! And, my friend noticed that my glass had s big crack in it. It was facing him so that’s why he saw it and not me. We pointed it out to the server so it would be thrown away. It would have been nice if she offered to give me a replacement. We hadn’t been to Firebird’s in a few years. Sorry to say, I won’t be returning soon. Harvest Grill is just about n the other side of Sears and their service and food are consistently excellent.More

Date of visit: August 2019
Helpful?
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded August 21, 2019

TripAdvisor User, Thank you so much for the valuable feedback regarding your most recent visit. I was happy to read your husband and friend enjoyed their food but I'm very disappointed to hear we did not execute your burger to the proper temperature and about...More

Reviewed July 26, 2019

Went here for a birthday party with family. We were a party of 20 plus and had a limited menu for our group. The starter salad was very very good. I had the salmon and my grandaughter had the steak. Both were delicious. The veggies...were a bit too crunchy. Service was good. The price was a bit high for what we got.More

Date of visit: July 2019
Helpful?
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Dianne V
August 3, 2019|
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Response from TRsnaM |
No sorry, Monday through Friday 4pm-7pm
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August 3, 2019|
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July 26, 2018|
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