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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
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meals, features
Reviews (42)
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16
16
7
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1
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LanguageEnglish
Traveler rating
16
16
7
0
1
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Reviewed June 4, 2020 via mobile

I originally wanted to order from Chatham Thai place but it said closed and that I should order from this place in Madison. I tried calling every few minutes for almost 30 minutes (started at like 6:10pm)and nobody picked up. Finally a woman picks up...and says "I am too busy call me back in 10 minutes". I try calling again ten minutes later and after another 5-10 minutes the woman finally answers and says you can order but I am very busy will be at least 75 minutes before it's ready. It's now about 6:55pm and I say I started calling you 45 minutes ago. She says sorry so busy. I have celiac so NOT comfortable ordering online without verbal assurances all that I order is gluten free, plus I did not want a delivery but a pick up and I see no way to order pickup online. This place seems very poorly organized to say the least and as someone with celiac there is no way I would trust them. Avoid.More

Date of visit: June 2020
Helpful?
Reviewed March 12, 2020

It's a 25-minute drive here for us and worth every second. Their presentation is artistic; their food is amazingly good; their service is superb. Soups, salads, appetizers, and main dishes we've had have all been exemplary. I like to step up my BYO wine choice...when I visit; their food deserves it.More

Date of visit: February 2020
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Reviewed March 9, 2020

I have eaten here several times and never have wanted to rave about the place. The food is always decent, but it is never “wow”. My most recent visit was exactly the same. I stopped after seeing a movie. There were two tables seated and...several people waiting for takeout. I ordered and at that moment the place seemed to fill up. I waited patiently for my food. Several tables that arrived after me and received their appetizers, while I waited for mine. Eventually the server brought my entree, but without my appetizer. When I mentioned it, she apologized and offered to bring it. I declined. The entree was fine, nice flavor and reasonable spice. It was a special- duck with eggplant. Eggplant was a little undercooked and that was disappointing. That’s what I really wanted to enjoy. I’m not sure I’ll go back.More

Date of visit: March 2020
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Reviewed December 15, 2019

We were here for lunch on a weekday while visiting Drew. We loved the food and the service was great. We are vegetarians and had no problem finding a good variety of options. Weirdly, though, there was a folded tablecloth placed strategically on the floor...between our table and the next. It looked deliberate, and I didn’t bother to look under it to see what it was hiding, but ... what?More

Date of visit: November 2019
Helpful?
Reviewed November 30, 2019 via mobile

Seven of us visited on Nov 29 for dinner. Food was awesome. Service was really great. Tom yam soup was really good. Healthy food. Very good value for money.

Date of visit: November 2019
Helpful?1  
Reviewed July 5, 2019 via mobile

We stumbled upon this place one random Friday evening. Without reservation, we still obtain seating without a wait. The restaurant has a hole in the wall feel to it with very friendly staff. In a sense, there's a Classic Thai joint. Upon taking our seats,...reviewed the expansive menu. Settling on the Tom kha soup which was served in a very fancy appearing Bowl. Their take on the Tom kha soup was perhaps a little different. I believe there's a small amount of bacon which made for an interesting flavor. I was a fan of the soup. Moving on for my main course, I chose Panang Curry. Again, this was a hit. It was mildly spicy what's good flavor. I ordered the shrimp Curry and there were large number of shrimp. The white rice was nicely done. Dessert with carrot cake which was served warm. It's capped a fine meal.More

Date of visit: July 2019
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Reviewed April 2, 2019

I have eaten here many times for both lunch and dinner and I am never disappointed. Excellent food and service, very reasonable prices. They will adjust spice level to your taste.

Date of visit: March 2019
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Reviewed December 14, 2018

Never had a bad meal at Palm Thai--it is one of our go to places in Madison! Staff are very friendly and helpful and it is BYOB so a very reasonable price.

Date of visit: November 2018
Helpful?
Reviewed October 30, 2018

6 of us from work went out for lunch on a Thursday. It was a late lunch - we reached there around 1:45 PM - so they were not very busy. We were seated immediately. I had Thai Iced Tea which was great. We each...had different entrees but the food was good across the table - from grilled chicken to spicy crispy shrimp, to drunken noodles, yellow curry etc. Service was attentive and quick. Quaint little restaurant. Park is a little difficult to find since the restaurant is on Main Street.More

Date of visit: October 2018
Helpful?
Reviewed August 1, 2018

Lots of tasty curries and other choices, this is a good place to get a tasty lunch at the right price, served quickly and efficiently. Some dishes taste too salty, so if you are watching your sodium let them know and they will adjust. Vegan...friendly too.More

Date of visit: July 2018
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Frequently Asked Questions about Palm Thai

Yes, Palm Thai offers takeout services.

Yes, Palm Thai offers delivery services.

Palm Thai is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5