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Breakfast, Lunch, Dinner
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Reviewed February 27, 2017

Pros: Their shirmp rolls and their wonton soup are very good, and they have an awesome delivery guy. Cons: Anything else I've tried from them is not bad but not great, but most significant is that two orders in a row they messed up my...order and argued with me over the phone. The second time, I just wanted to refuse delivery and get my money back that I had just trustingly given the guy, but the lady who answers their phone and apparently runs the restaurant instructed the delivery guy not to give me my money back and that (I kid you not) I should come see them. To me, that's pretty horrible business, and people don't need that kind of hassle. I think the delivery guy communicated with his boss just how displeased I was and that it might well impact their business with others at my workplace, because later she tried calling me (I hung up) and they sent something in a bag for me which I just immediately threw away without even opening it. Honestly, if it were a single occasion, I could let it slide. It was rude and unprofessional, but life happens and people have off days. But one week an order and then the same issue the next week, plus refusing to refund me and take back the food? Maybe a change of heart only after realizing they might lose more than one customer over it? To me, on principle alone, that strongly suggests that this is just a place not to be recommended. Summary: Great delivery guy, decent food, rude management and botched orders. Verdict: Not recommended.More

Date of visit: February 2017
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GREAT WALL, Fair Lawn - 22-11 Bdwy - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor