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The Cheesecake Factory

455 Menlo Park, Edison, NJ 08837
+1 732-494-7000
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Overview
  • Excellent34%
  • Very good44%
  • Average13%
  • Poor5%
  • Terrible4%
Travelers talk about
“cheesecake” (106 reviews)
“pasta” (21 reviews)
“nachos” (5 reviews)
Closed Now
Hours
CUISINES
American, Vegan Options, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
455 Menlo Park, Edison, NJ 08837
All Details
Write a ReviewReviews (331)
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1 - 10 of 319 reviews

Reviewed 3 days ago via mobile

Great experience being my first time. Food was great. I had the best steak ever in my life there. Service was good and atmosphere was warm. My brother and I had cheese takeaway. Fantastic. A++++++

Thank Babajide B
Reviewed 1 week ago via mobile

I’ve eaten at this location many times. The bathrooms are never perfect, but tonight they were an abomination. Paper towels were overflowing. Rags were covering the floors around the toilets. Toilet paper was out of the holders. I could go on, but I think you...More

Thank shootingstarbeauty
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hello. We are so sorry for this experience. Our staff should be making sure the restroom is thoroughly clean throughout the day. We will address this with them and hope you can give us another chance. Thank you for your review!

Reviewed August 12, 2018 via mobile

I went with my 2 friends for lunch on august 7, 2018. We ordered salads from their menu. I ordered mixed vegetable salad . It was absolutely delicious. It had all kinds of vegetables, cheese cubes and dressing. The portion was large enough for me...More

Thank Neela K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 16, 2018

Thank you so much for this review, Neela. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon!

Reviewed August 7, 2018 via mobile

Every time I visit the Cheesecake Factory I want to order my dessert first! I stop at the counter to decide which delicious slice of cheesecake I will devour before the meal is done. The menu for breakfast or lunch or dinner are always a...More

Thank Judimarie819
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 9, 2018

Hi Judi, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed August 5, 2018 via mobile

I am not a fan of fast food, so if I’m in a mall setting for a sit down meal I prefer the Cheesecake Factory. The banana cheesecake is fabulous! Ive even ordered them for special Occassions to be shipped to my home in the...More

Thank leenylove
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 9, 2018

Thank you for bringing this to our attention. We are terribly sorry for the service that you received during your visit! Our staff should have been much more attentive and please know that we will address this with them. Thanks again and we hope you...More

Reviewed July 27, 2018

I hear Americans talk about Cheesecake Factory all the time so I had to try it! It was affordable and great I definitely enjoyed :)

Thank Emy G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 29, 2018

Hi Emy, thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed July 21, 2018 via mobile

this was our first visit to this restaurant. We waited less than 5 minutes to be seated. Our server, Pedro, was efficient and professional. I had a steak and it was cooked to order. My only reservations was that the kitchen should double check before...More

Thank RobinM1481
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 24, 2018

We are so sorry to hear that you were not fully satisfied with your meal, Robin! We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever...More

Reviewed July 8, 2018 via mobile

Service was good, but the food was not good, cheese stuffed burger and fries were cold when it came out, food took to long to come out as well, the only reason it’s not a 1 Star review is because the waiter did a good...More

Thank Ara K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 9, 2018

Hi Ara, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed June 21, 2018

Music was a little on loud side. They need to turn down so people can talk. Very extensive menu at good prices Large selection of cheesecake slices. Waitress was friendly. Outdoor eating but again loud music. Nice atmosphere. Certainly worth a try if you've never...More

Thank Art1024
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded June 22, 2018

Hello. Thank you for your feedback. We really appreciate it. Next time, if there is anything that can be done to improve your experience please let our managers know. They have access to the volume control and can fix that! Thanks again and we're glad...More

Reviewed May 6, 2018 via mobile

Much has been said about the wait times, so I'll skip that. The hostess takes us to a table, only to find it hasn't been wiped! Why lead us to a table that is not ready? My wife wanted to sit but the hostess forbade...More

Thank Mike L
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 8, 2018

Hi Mike, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team...More

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Ask a question
Questions & Answers
Will R
March 14, 2015|
AnswerShow all 4 answers
Response from cupcake133 | Reviewed this property |
Good question. My girlfriend had her 30 year old daughters party tat Cheescake Factory. My girlfriend went a hour in advance and waited in line and told Cheescake Factory she had fifteen people and they waited until... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$20 - $25
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Business meetings, Special occasions, Large groups, Bar scene, Families with children
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 455 Menlo Park, Edison, NJ 08837
  • Location: United States  >  New Jersey (NJ)  >  Edison
  • Phone Number: +1 732-494-7000
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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