My daughter and I stopped here yesterday for a quick bite. The manager (?) sat us. No real greeting, felt like he didn't want to be there. Server promptly came over and took our drink order. We each ordered a cup of clam chowder and...an order of steamers to share. They were listed as "Market Price," (not unusual), but I should have asked what that price was. Not much later, our food arrived. We started with the chowder and it was very good. Piping hot and chock full. Next we started on the steamers. I had one and thought to myself "zero flavor. I mean NONE." Not their fault I thought and maybe it was just that one. My daughter then had one and said, "wow, that tasted like nothing."
At that point the server stopped by to check in and inquired how everything was. We told her fine - because honestly the chowder was and at that point we had each had but one flavorless steamer. We proceeded with the steamers and when I say they were sandy/dirty it's an understatement. Doesn't matter how much you rinsed them, they were LOADED with sand. To the point you could only taste the grit in your mouth. We finally gave up. After a while the server came back and I told her they were loaded with sand - truly inedible. Clearly most of our order was still there untouched. She apologized and seeing our chowder gone, asked if we wanted anything else. We told her no and she brought us our bill. Before bringing the bill we saw her speak with the manager and he looked disinterested in what she was saying. She then came over with the bill. The steamers were $25 which honestly, I've never paid for an order of steamers. I was irritated there was zero adjustment made for what was inedible food. How to win back a potential customer Castaways.
And by the way, you should mop the water off the floor and scrub the back of the empty chair I faced. There was a caked on milky substance over the back of the chair that was hardly a fresh spill. Maybe the disinterested manager resting his elbows on the empty bar got it done after we left.More