Palais de Jade

Palais de Jade

This business is unclaimed.
Owners who claim their business can update listing details, add photos, respond to reviews, and more.
Claim your free listing now
+1 775-827-5233+ Add website
Hours
Sun
11:00 AM - 9:30 PM
Mon
11:00 AM - 9:30 PM
Tue
11:00 AM - 9:30 PM
Wed
11:00 AM - 9:30 PM
Thu
11:00 AM - 9:30 PM
Fri
11:00 AM - 9:30 PM
Sat
11:00 AM - 9:30 PM
Improve this listing
Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
3.8 of 5 bubbles
Service
4.2 of 5 bubbles
Value
3.5 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
This business is unclaimed.
Owners who claim their business can update listing details, add photos, respond to reviews, and more.
Claim your free listing now
PRICE RANGE
$30.00 – $30.00
CUISINES
Chinese, Cantonese, Hong Kong
Meals
Lunch, Dinner
features
Is this a Chinese restaurant?
PRICE RANGE
$30.00 – $30.00
CUISINES
Chinese, Cantonese, Hong Kong
Meals
Lunch, Dinner
FEATURES
Takeout, Reservations, Seating, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
4.0
4.0 of 5 bubbles88 reviews
Excellent
36
Very good
26
Average
9
Poor
8
Terrible
9
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

OurTravelLife
Estero75 contributions
3.0 of 5 bubbles
Jun 2020 couples
We used to look forward to eating at Jade whenever we visit Reno. This trip, we dined in and the food was barely average. Had Mongolian lamb and shrimp with broccoli. Tasted like it was left over from months ago when the restaurant was closed. We’ll dine elsewhere on our next trip.
Written July 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

C J M
1 contribution
3.0 of 5 bubbles
Apr 2024 solo
Prices have gotten ridiculous! Took "to go" and only 3 dishes...$56. I'm on Soc. Sec. & son disabled...we've gone there for 16 yrs.-- no more!
Written April 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Reno Gal
Reno1 contribution
5.0 of 5 bubbles
Oct 2021 none
Try the scallops with mushrooms. The meal is fantastic. There was one single order i had over the last 3 years that i did not care for and have since ordered various other dishes and really enjoy the service and the booth and the social distance that they always had. that is important to me. Both before and especially now, The staff were masks .recommend highly going there tonight actually :)
Written October 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lance11
157 contributions
1.0 of 5 bubbles
Dec 2021 family
I have been buying take out here for many years. Never again. This afternoon I ordered $100.00 of take out and got home and opened the containers of food that were not consistent with what I ordered. I Immediately called the manager and she informed me that her surveillance indicated that I received three bags of food when in fact I received only two (2). Moreover, what I received was not precisely what I ordered, PERIOD!! Finally, she refused to offer any compensation because her surveillance somehow miraculously indicated I received precisely what I ordered.
Written December 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robert Xemaps
Los Angeles1 contribution
2.0 of 5 bubbles
Aug 2022 none
Spring rolls were over cooked, tasted really bad. Spareribs were tough not tender. Breaded fish were greasy. Rest of appetizer plate was not considered good food. Wor won ton soup was very salty, shrimps were tough, could not finish. Generals chicken was not like a good Chinese dish should be, some chicken was tender, some chicken was tough, same were spicey hot, others were no heat. Overall, I would never go back there. Neither should you. Service was just only OK.
Written August 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tim c
Reno30 contributions
2.0 of 5 bubbles
Apr 2020 couples
Went during virus shutdown for takeout. Wife and I have been actively trying to support local restaurants. What happened to this place? Used to be great. The time before was bad and this time was horrible. Generals chicken was inedible. Extremely overcooked. Ordered pork fried rice. Got chicken fried rice. Mediocre. Chicken chow mein was pretty good. Very sorry to give this review. I hope it helps whatever problem is happening there with ownership or management. Very nice restaurant and hope the quality of the food gets better.
Written April 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dki
Berkeley2 contributions
1.0 of 5 bubbles
Aug 2022 none
It has to be the worst Chinese food I have ever eaten. I ended up throwing it away. It cost $60+ Tasted like to had been reheated. Bad, bad, bad...
Written August 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Linda N
4 contributions
2.0 of 5 bubbles
Apr 2021 none
We both ordered kung pao chicken and it should have been called kung pao celery. small plates and 1/2 of it was covered with rice. Will not return.
Written April 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stew
Reno489 contributions
3.0 of 5 bubbles
Dec 2019 couples
to us it has slipped have eaten here number of time last eve - appetizers very good soup very good fried rice good casher chicken good sweet/sour chicken poor good menu
Written December 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jgmiles
Reno146 contributions
4.0 of 5 bubbles
Dec 2019 friends
The food was tasty...Have not gone to this restaurant in a few years. Did get plenty of food...Felt it was a bit pricey. Went there for lunch.
Written December 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chinadoll
23 contributions
5.0 of 5 bubbles
Aug 2019 couples
I hers a lot of good stuffs about this place. We went to check it out. Lunch was good combination. Service was outstanding. We will see you soon again
Written August 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Josh P
Reno957 contributions
4.0 of 5 bubbles
Jun 2019 family
Got a chance to come back here with the family. Ordered a variety of dishes and soup. Everything was delicious and prepared with the best and freshest ingredients - big prawns, nice scallops and a variety of vegetables.
Written June 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

oiobafblue
Howell45 contributions
4.0 of 5 bubbles
May 2019 couples
I enjoyed this restaurant when I lived in Reno and took my (new) wife there previously and she wanted to go back. The food and service were just as good as we remembered and will return again. The prices are a little on the high side for Chinese food but, if you go for quality vs. quantity, you will enjoy this restaurant. The negative we had was that all seating was in booths (which we generally like) but these were designed to maximize seating capacity and my wife and I who are both admittedly overweight, had a hard time getting into the booth and our midsections were in serious contact with the table. If you are a large person, get carry out.
Written May 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mom of 9
1 contribution
1.0 of 5 bubbles
Feb 2019 couples
For years my husband and I had been patrons of this restaurant for special occasions. Sadly we moved from the area. We were on a trip to Reno and were so excited to have a chance to visit our favorite restaurant. However, the food was a huge disappointment. We ordered coconut shrimp which was a favorite. The shrimp was so tough it was not edible. We complained, and they did replace one shrimp, which was worse than the shrimp they had replaced. Thinking about it later, it was as if they had microwaved it too long, then deep fried it. The rest of the dinner went downhill from there, the quality we had known was lacking. The waitress acted surprised that there would be any complaint, saying no changes to the menu, but a server said there was a new chef. Either way the food was not the pricey, but quality food we had enjoyed in the past. Any future trips to Reno will not include eating at Palais de Jade.
Written February 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paisan P
Gulf Shores453 contributions
3.0 of 5 bubbles
Jun 2018 couples
Over the years we have eaten here and always experienced excellent service and great dishes, We use to work close by and went there frequently for lunch. We especially liked the vegetable lettuce wraps, spring rolls, generals chicken, Kung Pow Pork, and the szechuan shredded beef. The service was always quick and friendly and the food great. Last time we found the service lacking and the food was ok.
Written September 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-15 of 88
Best moderately priced restaurants
See all
Toucan Charlie's Buffet & Grille
$$ - $$$ · American, Seafood
Bistro Napa
$$ - $$$ · American, Bar
Manhattan Deli
$$ - $$$ · Deli
Purple Parrot
$$ - $$$ · American
Squeeze In NW Reno
$$ - $$$ · American, Cafe
Peg's Glorified Ham n Eggs
$$ - $$$ · American, Cafe, Diner
Great Full Gardens Cafe and Eatery
$$ - $$$ · American, Healthy
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

PALAIS DE JADE, Reno - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

All Reno HotelsReno Hotel DealsLast Minute Hotels in Reno
Things to DoFlightsVacation RentalsTravel StoriesCruisesRental Cars