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Ratings and reviews

#474 of 1,246 American in Las Vegas
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$16 - $16
CUISINES
American, Bar
Meals
Lunch, Dinner, Brunch, Late Night
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features, about
Reviews (1,427)
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LanguageEnglish
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Traveler rating
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121
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Reviewed November 21, 2020 via mobile

Enjoyed sitting on the noontime patio overlooking the strip in very comfortable temperatures. Service was above average and the food choices exceptional for this format. Drinks were delivered very quickly while the food seemed a little longer time to serve than normal. The temperature suggested...it was 10-15 minutes from plating to delivery. The wait staff was very friendly and wanted to please. The ginger salmon was perfectly prepared if not for the delayed serving.More

Date of visit: November 2020
Helpful?1  
PlanetHollywoodIntl, Guest Relations Manager at Planet Hollywood, responded to this reviewResponded November 24, 2020

Thank you for dining with us. We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Reviewed March 12, 2020

Planet Hollywood is a brand, and the fact you enter and leave via the gift shop says a lot. The staff here were super helpful and happy so couldn't fault them at all but the food is just fast. All fried and quick easy eats....I wouldn't say its the worst meal we've ever had but its greasy and not especially flavoursome.More

Date of visit: February 2020
Helpful?2  
PlanetHollywoodIntl, Guest Relations Manager at Planet Hollywood, responded to this reviewResponded March 14, 2020

Thank you, Samuel098, for dining with us at Planet Hollywood and for reaching out regarding your visit. We'll be sure to share your review with our management team. Thanks again for reaching out to us.

Reviewed March 10, 2020

My husband and I went to Planet Hollywood for lunch on our trip to Las Vegas and I am SO glad we had a coupon and paid very little for this "experience." The meal started out poorly--the potato wedges were overcooked to the point of...being dried out and nearly burnt (ate 1 of them) and the main course (that we shared) was mediocre at best. We got the chicken sandwich and there MAY have been 2oz of chicken on the whole thing--probably less. The services was also horrible and slow. We were there at 2:30 in the afternoon and there were only three other tables in the restaurant occupied so there should not have been a delay in service at all.More

Date of visit: February 2020
Helpful?3  
PlanetHollywoodIntl, Guest Relations Manager at Planet Hollywood, responded to this reviewResponded March 14, 2020

Chelsie726, we're sorry to hear about your dining experience on your recent visit. If you haven't already spoken with someone about your visit or this review, please email us at cservice@planethollywoodintl.com and include the Planet Hollywood location, your name, photo of the receipt, phone number...More

Reviewed March 10, 2020

went there for supper and Concert. walked around the shops. Lots of place to check out. and centrally located on the strip

Date of visit: March 2020
Helpful?2  
PlanetHollywoodIntl, Guest Relations Manager at Planet Hollywood, responded to this reviewResponded March 14, 2020

Thank you, Ranita M! We look forward to seeing you at Planet Hollywood again soon!

Reviewed March 7, 2020

We spent the afternoon walking thru the mall. What a wonderful place. Stopped in so many shops. Bought presents for friends and family. A massive selection of stores to choose from. A must walk to do inside shopping and get out of the traffic of...the strip.More

Date of visit: February 2020
Helpful?2  
PlanetHollywoodIntl, Marketing at Planet Hollywood, responded to this reviewResponded March 9, 2020

Thank you, Yankeepainter5! We look forward to seeing you at Planet Hollywood again soon!

Reviewed March 6, 2020

We were surprised to see the restaurant wasn't located in the Planet Hollywood Casino but rather next to Caesars Palace. We planned to go there because we wanted to visit Garretts Popcorn in Planet Hollywood and eat at the restaurant while there. Once we realized...they were two seperate places we decided to stay and eat. The restaurant wasn't crowded and we were seated right away on a Friday evening. Our server was very friendly and accommodating. Our food was delicious and the presentation was photo worthy. We even had a fun conversation with the young lady taking pictures of guests. This was a happy accident and glad we stopped in.More

Date of visit: February 2020
Helpful?3  
PlanetHollywoodIntl, Marketing at Planet Hollywood, responded to this reviewResponded March 9, 2020

Thank you, Margaret T! We’re happy to hear how much you enjoyed dining with us! At Planet Hollywood, we strive to provide delicious food with world class service, so we're happy to see that reflected on your visit! We, too, are glad about your accident...More

Reviewed March 5, 2020

We had the buffet at Planet Hollywood on Monday 3/2/2020. This used to be the best in Town, is went south quickly. Very little selection and mostly COLD food or hard to eat. They need to shut it down and start again. Used to be...bigger and a huge selection. Also since when is donuts an evening desert????? Desert selection was terrible. Would love to have my money back.More

Date of visit: March 2020
Helpful?1  
PlanetHollywoodIntl, Marketing at Planet Hollywood, responded to this reviewResponded March 9, 2020

Thank you, TravisfromOhio, for taking the time to write this review. We believe this review is intended for the buffet-style restaurant located at the Planet Hollywood Resort & Casino and not for the Planet Hollywood restaurant located in the Forum Shops at Caesars Palace as...More

Reviewed March 4, 2020

We had huge omlettes, great pancakes, and delicious coffee. The service was on par with a five-star restaurant, and the prices were in line with the area (prices in Vegas sure have gone up over the years!!). We would definitely come back--especially to try the...malts/shakes!More

Date of visit: February 2020
Helpful?2  
PlanetHollywoodIntl, Marketing at Planet Hollywood, responded to this reviewResponded March 9, 2020

Thank you, Litr8r86, for the rave review! At Planet Hollywood, we strive to provide delicious food with world class service, so we're happy to see that reflected on your visit! We appreciate you sharing such wonderful feedback about your dining experience! We look forward to...More

Reviewed February 29, 2020

We visited for drinks and an appetizer. Prices are steep because of the PH name. Nachos were amazing, service excellent, decor a bit dated and needs some brightening up. Located on top floor of Forum Shops. We had a food/drink voucher and otherwise would not...have visited, but it was a good stop for afternoon snack.More

Date of visit: February 2020
Helpful?2  
PlanetHollywoodIntl, Marketing at Planet Hollywood, responded to this reviewResponded March 9, 2020

Thank you, Jill L, for choosing to dine with us at Planet Hollywood. We appreciate you sharing your wonderful comments about our food and service as well as the helpful information you provided about the decor. We'll be sure to pass along your feedback to...More

Reviewed February 28, 2020

Ordered ribs and salmon dishes. Very big portion for the ribs . Takeout box is provided upon request.

Date of visit: January 2020
Helpful?2  
PlanetHollywoodIntl, Marketing at Planet Hollywood, responded to this reviewResponded March 9, 2020

Thank you, morinaga, for dining with us at Planet Hollywood. We look forward to seeing you again soon!

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Questions & Answers
Ask a question
NatSteveC
October 27, 2016|
AnswerShow all 5 answers
Response from leebH317DG | Reviewed this property |
Hi Natalie We booked online and they were very quick to confirm and give us feedback on our booking Hope this helps Lee
0
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Jane19668
July 4, 2016|
AnswerShow all 7 answers
Response from pamz36 | Reviewed this property |
I didn't stay at Planet Hollywood but I did eat there, The buffet was awesome. Get the groupon. Also the Hitzville show there was great. I enjoyed Planet Hollywood, May stay there next time.
1
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king230686
June 20, 2016|
AnswerShow all 9 answers
Response from dcblue13 | Reviewed this property |
I know that the pleasure pools can be accessed by non-hotel guests. I believe prices start at $20 us. you can contact the hotel/pool information at (702) 785-9106 to confirm if it would flow rider is included for non-hotel... More
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Frequently Asked Questions about Planet Hollywood

  • Yes, Planet Hollywood offers takeout services.

  • Yes, Planet Hollywood offers delivery services.

  • Planet Hollywood is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3.5
    • Service: 3.5
    • Value: 3
    • Atmosphere: 3.5