I was here for a conference, and attended a private event at the Preston. One of the bartenders, Shaunessi, was great! She was personable, funny, and remembered drink orders very well. She set the tone for a great night.

We made reservations for our family of 6, including 4 children with no issues of getting seating. The ambiance is delightful. The brunch menu was a bit skimpy and food was "okay". For the prices, we were expecting a bit more razzle dazzle. Customer service...was great.More

Had breakfast there. Food was outstanding. Service to get food was lacking at best. Our waitress seemed to have a really hard time with easy tasks such as refilling water. Had to ask multiple times for certain items.

Paul is great! He listened to what I liked and made something accordingly. He could tell when I first sipped it that it was too strong for me, so he quickly remade it and made sure it was to taste (and didn't charge me for...the first one like many bartenders would).More

We chose the Preston over the Chase Club thinking it would be a step up and nicer. The staff were nice enough. When I chose to dine at the Chase again, choosing between The Preston and the Chase Club, I will pick the Chase Club....The ambiance is better at the Chase Club, while the food is comparable and half the price.More

Food was not very flavorful: waiter please bring the salt and pepper. It was empty on a Friday night. Yet super expensive.

The Preston menu is basic, w/no off-menu offerings. The wine list is ok, but the bottle we requested was n/a. Coffee was ok, espresso was awful, The hotel is centrally located to the CWE of St Louis and immediately adjacent to a number of great...food/beverage alternatives. Long story short — if you don't want to go anywhere else, room service is probably a good option.More

We hosted a post wedding breakfast at The Preston last Saturday and it was a real treat for our family and friends! The breakfast buffet offered a wide variety of traditional and specialty items that were fresh and tasty. The fruit was fresh and flavorful...and the bakery items hit the spot. I especially loved the muffins! Best of all, you could have an omelet made to your liking and while that is getting prepared, your can enjoy the breakfast buffet. There were also items off the menu one could order but we had more than enough with the buffet. Since we had a large group, the restaurant situated us in the Wine Room in the back which was much appreciated as it gave us the privacy to talk and share in the wedding memories. Event hostess Stephanie Carter with the Chase Park Plaza/Sonesta Hotel was a real treat to work with and made our little gathering very easy and nice! Thank you!More

The Preston introduced a new menu recently and it’s far superior to the previous one. Lots of good looking choices. We tried the lobster popovers - yummy - and ribeye steak. The former exceeded our expectations but the later feel short. We will return to...try other entrees. Server Jay makes every visit enjoyable.More

We were on a motor coach (bus) tour from the Chicago / Wisconsin area visiting sights along Old Route 66 and our tour company chose The Preston for lunch. We all had the same fixed plate for lunch. I never thought grilled meat loaf could...taste so good. The vegetables were prepared to perfection and the desert was marvelous. The crew of servers were outstanding. They were friendly, not pretentious in the least and anticipated our every need. Everyone on the dinning staff and in the lobby met us with a warm greeting and a big smile.More

They kept us waiting for 20 minutes even though I counted 10 empty tables. The eggs benedict had the yolks solid. The service was slow and unattentive. We had to ask for things multiple times.

We enjoyed the Breakfast Buffet That morning. Excellent choices & great service. Conveniently located in the Chase Park Plaza.