Poor Customer Service, Burnt Old Potatoes Yesterday I ordered lunch at Blondie's with my sister and I ordered a Chicken Ceasar Wrap with potatoes. This is the meal that I typically order when I am at Blondie's. The potatoes were burnt and hard. However, this...is the fourth time that I have ordered this meal and the potatoes have been burnt. In the past I have not brought the potatoes back and took it as a loss. However, this time I decided to save the potatoes and bring them back the following day. Yesterday I did not get a chance to eat until about 8:30, I had to teach a class from 6-8pm. Today when I brought the potatoes in this morning, I spoke with Lilly Byrne. Lilly stated that they did not have the ingredients to make the Chicken Ceasar Wrap and that I could order something else or wait until later. Around 1pm, I went back and ordered the Chicken Ceasar Wrap with potatoes. I was still charged $10.10 even though I had to come to the restaurant twice due to them not having the ingredients and my potatoes were burnt. I am frustrated at this situation due to my potatoes being burnt for the fourth time and having to come up to the restaurant twice. For me, it is about the principle and inconvenience on the customer. I DO NOT have an issue with paying for my food, but honestly, I would expect for Blondie's to at least cover the $10.10. I eat at Blondie's regularly and order the same thing each time. I should not have to come back to Blondie's twice to resolve an issue that should have never happened in the first place. Also, Lilly made a comment stating that "if McDonald's gets her order wrong and she has to go back up there, that they don't give her gas money". Again, I am not asking for gas money or any handouts. I want to ultimately feel like I am being heard, valued, and appreciated.More