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RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
$15 - $120
CUISINES
American
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (240)
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LanguageEnglish
Traveler rating
120
59
27
18
15
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Reviewed 2 weeks ago via mobile

Visited for a bridal shower in banquet room. Perfect setting for our theme. Andy and Kaleb were excellent staff members is assisting with everything.

Date of visit: September 2022
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Reviewed August 15, 2022

Went for wine and appetizers. Appetizers were so so and wine was too expensive for what it was. Service was sketchy.

Date of visit: August 2022
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Reviewed November 29, 2021

I love old St. Charles and enjoy all the restaurants on Main Street. I try to support the local restaurants. My grandmother was integral in the formation of Main Street as it is today. I made reservations for 7:45 and we were seated promptly. I...dined there Saturday night for my son's 40th birthday with his wife and my brother. My son and I ordered steak. We also ordered an appetizer, a bottle of wine and other drinks. The appetizer was a cheese plate that was $16. We quickly ran out of the toast that was served with it as there was not enough bread for four people and lots of cheese left. We asked the waiter to bring out more toast pieces and were informed it would be a four-dollar charge. We declined. Then he attempted to remove the left over cheese. From the time we ordered the meal it was an hour and fifteen minutes before we got our meal. Since it took so long we asked if they could bring out some bread. The waiter informed us that would be another up charge of seven dollars. He explained that this was artisan bread and made on the premises. We ordered the bread. A few minutes later he came back out and told us they were out of the bread, but could bring out some of the toast we had with our cheese, which did not arrive until after the meal.. The steaks were $34 and were definitely on the small side. No salad or bread was included. The side dishes were small. To top it all off my entire plate was cold. I asked the waiter to warm it up, It was returned with the potatoes and vegetable still cold. I ate it anyway because by that point I was very frustrated and hungry. My brother ordered a seven-layer Cobb salad for his entree and it was the size of a dinner salad. I was embarrassed that I had suggested this restaurant. I truly do want unique restaurants in this area to succeed, but I feel the restaurant is, shall we say, "biting off its nose to spite its face.". The child-like portions, no bread service, prices that are suggestive of a fine restaurant, but lack the basics,and lack of recognition by the waiter that he had a table that was there for a special occasion and the frustration that he should have recognized was very disappointing. I never write restaurant reviews, though I dine out very regularly. This one deserves the rating and bad review. People who are charmed by the atmosphere, beware.More

Date of visit: November 2021
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Reviewed November 26, 2021 via mobile

Outstanding lunch! We stopped by during our annual visit to Main Street during the holidays and we were really pleased. It is not a quick in and out meal as it is farm to table. Their artichoke bacon spread is out this world. My granddaughters...had the grilled cheese sandwiches which were great. We will certainly be back when it is warm and can sit outside on the patio. Highly recommend if you are looking for a wonderful meal and great service.More

Date of visit: November 2021
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Notlimah1974, Owner at Tompkins Riverside, responded to this reviewResponded November 28, 2021

Thank you so much for taking the time to leave us positive feedback! We look forward to seeing you when it warms up!

Reviewed July 9, 2021

First I like to say the service was excellent. We ordered their special for $24 the gnocchi, the serving size was for a small child. There was 6 small pieces of gnocchi a few tomatoes pieces and some peas. We felt extremely cheated on portion...and price for this dish! We ordered the Cobb salad that was good but the ranch dressing that came with it was not filled all the way to be enough for the salad and asked for more, we were charged 75 cents extra. We did get the special pulled pork and potato salad that were both great. We left very disappointed because of gnocchi and dressing issues !!!More

Date of visit: July 2021
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Reviewed July 2, 2021

They have a beautiful patio that was in the shade. The host was nice, there was a wait so we went shopping until they texted us which worked well. We had the cheese plate appetizer, it was generous. We had leftovers with 2 kids &...2 adults eating. There is a kids menu, it wasn’t printed but was available. The kids grilled cheese with fries must have been good, they ate it all. I had the BLT, it was amazing. The bacon was thick & there was a tomato relish on it that I loved. That and my husbands burger came with mixed greens that we really liked. The family shared a death by chocolate & it was really good too. Our server did a great job.More

Date of visit: July 2021
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Reviewed January 12, 2021

Celebrated my husband's birthday at this delightful restaurant. From the artisan bread and oyster appetizer to the craft drinks and dinner selections (grouper special and pork loin) our meals were outstanding from start to finish.

Date of visit: December 2020
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notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded January 22, 2021

Thank you for the review!

Reviewed December 23, 2020

Our dining experience was amazing! The staff was so polite, kind, and helpful and made us feel like we were the most important people in the world. Our Steaks were cooked to absolute perfection and the cuts of meat were so high quality, they didn't...even give us steak knives because we could cut it with our butter knives! Everything is made from scratch. The freshly made sourdough and homemade butter was an amazing starter to our meal. We will definitely be returning in the future!More

Date of visit: December 2020
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notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded January 22, 2021

Thank you for the review Jonathan

Reviewed November 18, 2020

My husband and I have been going here the past two years for our anniversary. It has not disappointed and is a great spot for a special occasion in a quiet setting. The restaurant specializes in locally sourced food. Everything is from less than 100...miles from the restaurant (with the exception of some obvious seafood items). The smoked trout appetizer is our favorite. They put a different spin on it each time they have it on the menu. The menu changes quarterly, so if you like something, come often! We also had the house made sourdough bread with sea salt butter, pumpkin agnolotti, market fish (I believe it was halibut that day) and death by chocolate. I drank a southern belle. My husband had whiskey. The liquor menu is fairly extensive, along with beer and wine. A typical meal here for two will cost around $100 or more with an appetizer, 2 entrees, dessert and drinks. This is absolutely the highest quality food you will find on Main Street if you are ranking by quality, uniqueness and environmentally responsible. It's just as good as anything in Europe or the coastal U.S. If you are impressed by McDonald's, this probably isn't the place for you as I'm not sure you'd appreciate it for the price. Ask your server about the history of the house. It is called the Mother-in-Law House because a merchant built it to house his family on one side of it and his mother in law on the other. The mother-in-law's fireplace is still in the main restaurant. There are many stories that it is haunted. Your server can fill you in if interested.More

Date of visit: November 2020
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notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded January 22, 2021

Thank you very much for leaving such a great review! We appreciate it!

Reviewed October 17, 2020

Fantastic find! This is presumably an historical old house (nicely situated halfway down Main Street), beautifully restored and cozy. My friend and I both ordered the pumpkin soup and Baby Gem salad. The soup... dreamy! We ordered sans granola but the apples and apple butter...on the side were perfect. Try it, you won't be disappointed! The salad was a slightly unique take on a Caesar salad--a cross between a wedge and Mayfair salad perhaps. The chef uses crisp Bibb lettuce and finely chopped bacon. Can't wait to visit again to try something else! Hopefully, by then, the owner will address the constant (loud) banging of some door closing in the back. It was constant and pretty distracting.More

Date of visit: October 2020
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notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded November 12, 2020

Thank you Annette! The house was built in 1866 and yep, I got the door fixed. Thank you!

Reviewed September 11, 2020 via mobile

Awesome dinner!!! I highly recommend this place! It’s by far the best in town. Coming from Northern California we are spoiled with restaurants but Tompkins blew us away! I wish they had one in CA

Date of visit: September 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded November 12, 2020

Thank you for the review!

Reviewed July 14, 2020

The buiding is beautiful and off of the old cobble street on mainstreet. The outdoor courtyard is fun for atmosphere and people watching. The food is excellent and the Chef will spoil your tastebuds for other restaurants. The service was good. Try it out, you...won't be disappointed.More

Date of visit: July 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded November 12, 2020

Thank you for the review! Will pass your compliments to the chef!

Reviewed May 24, 2020

Got to the restaurant five minutes before our reservation. They seated us after a couple of minutes. This was a birthday for my wife. The waitress came to the table and took our drink order. brought us the menus and really talked up that most...items were locally grown. Very nice atmosphere. She came back with our drinks. We ordered our cheese appetizer at 7:12. She came back around 7:20 and took our order. I ordered the strip steak and my wife ordered the fish special. The appetizer arrived. Three slices of cheddar cheese, a small hunk of blue cheese and a small hunk of another cheese., 5 pecans and one strawberry all for 15 dollars. I felt this was slightly over-priced. They serve our food at 7:55. Two fish dinners. Wait a minute, I ordered a steak. The server went back to the kitchen and consulted with the waitress. I watched the waitress show the manager her ipad with the order on it. The waitress came back and said your order will be up shortly. The manager came to our table 5 minutes later and said we have a slight problem. I said whats the problem. Your steak wasnt ordered. It will take another 45 minutes. I said how did that happen. He said that these things happen. I said bring me my bill. He said he was sorry and said there would be no charge. Now , there were only 5 tables occupied at the time that this is happening. I know that these things happen but this also happened to us over a year ago when the place first opened. We thought it was because they had just opened. I think its great that they have a nice atmosphere and they used locally grown food. If you cant deliver what the customer ordered none of that matters. We wont go back.More

Date of visit: May 2020
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Reviewed February 12, 2020 via mobile

Great lunch! The chicken salad sandwich was delicious and my friends raved about their butternut squash soup, the scallops and the chopped salad. The service was outstanding as well. We will return when we visit St. Charles.

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded February 20, 2020

Thank you for leaving a review Carol! We appreciate it!

Reviewed February 7, 2020

Our first experience with this restaurant was excellent. our server was great, the food was excellent.

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
notlimah19, Owner at Tompkins Riverside, responded to this reviewResponded February 7, 2020

Thank you Paul!

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Questions & Answers
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Mindy S
March 29, 2017|
AnswerShow all 3 answers
Response from colonelbraz | Reviewed this property |
you might ask for the main dining room - it's spectacular. They may surprise you with "I do".
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Tonyalynnharrison
September 5, 2016|
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Response from DON11 | Reviewed this property |
Donna will straighten out any problems that may occur. I have never had a problem in all the years I have been going there. I don't know why there would have been an upcharge for a pickle. Doesn't make sense to me.
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Jennifer P
June 12, 2016|
AnswerShow all 2 answers
Response from Donald R | Reviewed this property |
If you place a reservation and Donna can accommodate the request, she will do so or discuss a compromise acceptable for you.
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TOMPKINS RIVERSIDE, Saint Charles - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Tompkins Riverside

Tompkins Riverside is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4