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PRICE RANGE
$7 - $30
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Late Night
CUISINES
Steakhouse, American, Bar
FEATURES
Reservations, Highchairs Available, Takeout, Outdoor Seating, Seating, Parking Available, Free off-street parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Table Service
Reviews (243)
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241 results
Traveler rating
136
54
29
13
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
136
54
29
13
9
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All reviews steak crab dip fried mozzarella fish tacos cooked to perfection dinner salad servers
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Reviewed July 9, 2022

Had gift card for 60.00 and a 5.00 gift card. manager sarcastic about the amount left on card. Receipt said 18 dollars and change but the 5.00 was not credited to bill. so i asked and he acted like he was doing me a favor...by giving me appetizer cards. i wanted my gift card back that he kept until i asked for it back with remaining credit. but he says i swiped it and says there is nothing left on it. i got it back and got home and has the 18 dollars and change left on it. Tried to explain cordially but he was not listening ,He says he had enough. So that is how this manager treats customers well you lost my business and other people i can tell about and anyone who reads this review. Waitress was great. Manager nope.More

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 6, 2022 via mobile

Everything at Brass Rail is delicious! The steak was cooked to perfection, the crab cake, although a little pricey, was full of crab meat and delicious. Must try the fried mozzarella and crab dip, as both were great. The grilled chicken sandwich is a great...lunch choice. The staff was friendly and attentive. This is our favorite local go to place.More

Date of visit: April 2022
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Reviewed April 4, 2022

I am very disappointed with my last visit here. I have been here many times and the service and food has always been phenomenal. My wife and I stopped by to eat lunch on Sunday at 1:30 in the afternoon. We ordered all of our...food (appetizer and two entrees) within 5 minutes of sitting down which was nice. About 10 minutes later we received our appetizer (Coconut Shrimp) and it was good. We then waited until about 2:35 for our entrees (We both ordered Ribeye steaks and requested medium rare and two sides). It took about an hour to receive our two steaks. I almost just paid for our appetizer and left, but I didn't because the food is usually amazing and I really wanted it. We literally watched another couple come in and order 10 minutes after us and were leaving as we were getting our food. If that wasn't frustrating enough when we finally did get our steaks they were medium well. To some people it might not be that big of a deal, but when you are paying $38.00 per steak you kind of want it how you want it. I refuse to ever send food back into a kitchen because that is just how I am, but my wife did send hers back and we waited again for another steak (The manager confirmed it was not done right with his flashlight??? that he carries around. Both the waitress and manager told us that the crab cake add-on my wife ordered took an additional 16 minutes to cook. I don't think either one realized it had been an hour). I don't believe there was a rush on this either. When we got her steak she was ready to go so we paid the bill and left. Even though I believe it was most likely our waitresses fault I still gave her a 20% tip because you never really know what happened. I am not the type to send food back, but more the type that just won't go back. So time to move on and find a new place. Hopefully they fix what issues they have going on.More

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 28, 2022 via mobile

The food and service was great. The Crab cakes were as good as being in Maryland! The sirloin was very good. However. There are a number of items on menus that have NCA with no price. That means Not available at this time. Well when...ordering the crab cakes, and price quote, response was 17 for one per app. (App, means appetizer) The means the meal was 38.00 Be mindful of fast explaining servers. The food was great but be sure your explanations are accurate and honest. .More

Date of visit: January 2022
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Reviewed December 26, 2021

Went on a very Christmas eve...they were packed, but we got a table and an excellent server. The food was superb.

Date of visit: December 2021
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Reviewed November 14, 2021

I have been here very many times and each time there is at least a 30 minute wait, and it deserves it! This place is worth that wait. The food is phenomenal, no other way to put it!

Date of visit: November 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 27, 2021 via mobile

This was our first visit and although the outdoor seating area was obvious, the preferred entrance was after the first entrance to the bar. It was a bit confusing since the market where their own fresh beef is available for sale is just there to...the left. However, staff were very accommodating and provided immediate help. Our server was very helpful in letting us know what special menu items were still available. Sadly the crab cakes were not. However, I was totally pleased with the daily special called prime Monday. That consisted of a beef fillet and 5 large grilled shrimp with two sides of my choice for $22.00 ! The garlic smashed potatoes and sautéed mushrooms were a perfect compliment ! My friend thought the fish and chips were fantastic and had to take some home! The dinner salad with large grilled chicken breast also provided a second meal for another friend. The real surprise here was the fact house wines were $5 and a bottle of house wine $10 And, we could take our unfinished bottles home!! How perfect for me since I had white sips with shrimp, and Merlot with the most tasty tender, steak I’ve had in a long time! Our server was cheerfully attentive, and I heartily recommend this place!More

Date of visit: August 2021
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Reviewed August 5, 2021 via mobile

The happy hour was great, the food appetizers were outstanding, the Ahi Tuna, coconut shrimp, outstanding! The roast beef sandwich was also great. The drinks are very generous pours. The service was very attentive! Prices were fair given the amount of food served was fair...in comparison to amount! Although, crab was non existent due to supply!!!! Great happy hour place, a little music, would enhance!More

Date of visit: August 2021
Helpful?2  
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Reviewed August 3, 2021 via mobile

The service and food were excellent. I had a steak salad with the house champagne vinaigrette dressing, the steak was melt in your mouth tender. My husband had the fish tacos and they were also excellent. We would most definitely recommend this resturant!

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 11, 2021 via mobile

Busy place to visit , good food but ropey service. Visited as a group of six, drinks orders were sketchy at best and then the bills were wrong. Okay to visit and I will probably again but be warned.

Date of visit: June 2021
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Reviewed June 1, 2021

We walked here from our hotel room and had Jean as our server. I had the grilled chicken dinner and hubby had wings and aCajun Ribeye dinner. The food was good and the service was excellent. Would definitely stop by again if we were ever...in the area.More

Date of visit: May 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 6, 2021

Wow. Dined here with friends last month for first time. Unbelievably great food...and reasonably priced inline with the quality. Probably the best prime rib I have ever had...ribeyes to die for...ribs awesome...veggies, sides, and salads all great as well. Large selection of beers and wine....Superb service by genuinely friendly staff! Cozy atmosphere with wide variety of seating areas. Why can't all restaurants be like this??? Thank You Brass Rail!More

Date of visit: February 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 9, 2021

I haven't had one thing from the menu that wasn't full of taste especially the ribs. Comfortable bar area with great selections and superb customer service. #1 in O'Fallon.

Date of visit: December 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 2, 2021 via mobile

Sadly our delivery order was not well done. The fries were old and cold. No ketchup provided. Wings were ordered with spicy BBQ sauce and came with ranch.

Date of visit: January 2021
Helpful?
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Reviewed December 31, 2020

I ordered carry out for my family on New Years Eve. My online order instructed me to pick up my order in 30 minutes. I arrived for my order at the time instructed, and was told it would take an additional 30 minutes. I approached...the staff after the additional time, and was told my order would take another 25 minutes. The manager was not wearing a mask. Carry out orders were being stacked on the floor. I left and tried to call for a refund. My call was never answered, I left multiple messages. Would not recommend.More

Date of visit: December 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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Wanderer779884
August 27, 2018|
AnswerShow all 5 answers
Response from wjkenton | Reviewed this property |
Why not call the restaurant and ask
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Carol B
April 24, 2018|
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Response from S1585BPscotte | Property representative |
Thank you Carol, we look forward to serving you again soon.
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JoshR989
December 6, 2017|
AnswerShow all 2 answers
Response from Debbie C | Reviewed this property |
i do not recall every beer, but it was an above average offerning...sure to find a favorite whether it be new option or old standard
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Frequently Asked Questions about The Brass Rail Steakhouse

Yes, The Brass Rail Steakhouse offers takeout services.

The Brass Rail Steakhouse is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4