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On the Border Mexican Grill & Cantina

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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Mexican, Southwestern, Bar, Pub
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Table Service
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Reviews (29)
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29 results
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6
9
4
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7
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LanguageEnglish
Traveler rating
6
9
4
3
7
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1 - 10 of 29 reviews
Reviewed May 8, 2019 via mobile

Wife likes OTB as she can get a meal with grilled veggies instead of beans and rice. Not good the last couple of vists. No booze in the magaritas..ordered a pitcher and all ice. And if one wants salt on their glass, how about some...More

Date of visit: May 2019
Thank KCStephen
Reviewed November 9, 2018 via mobile

It typically takes longer than we expect to get our food. The chips and salsa and coloring pages are good distractions for our wait. I appreciate the menu items that offer ‘healthier choices’

Date of visit: November 2018
Thank Kelly K
Tiffani L, Guest Relations Manager at On the Border Mexican Grill & Cantina, responded to this reviewResponded November 26, 2018

Kelly, we're sorry to hear that your meal was delayed. We acknowledge that people have busy lives and we strive to deliver fast and efficient service. Can you reach out to us at contactus@ontheborder.com? We'd like to hear more about your visit with us.

Reviewed October 21, 2018

Had dinner at this restaurant this evening and had the worst service of any restaurant in Lees Summit? The waitress was so busy sitting in the booth behind us chatting with her friend and comping her margaritas that it took her 15 minutes to ask...More

Date of visit: October 2018
Thank Keith2820
Tiffani L, Guest Relations Manager at On the Border Mexican Grill & Cantina, responded to this reviewResponded November 26, 2018

Keith, we're so sorry to hear you had such a poor experience with us. We'd like to hear more about your experience and see if we can make this right with you. Can you reach out to us at contactus@ontheborder.com?

Reviewed August 27, 2018 via mobile

Been in there several times. The food has changed from good to bland. Refried beans had a bacon taste to it. I love bacon but refried beans were gross. Each time I go it lack of taste. Salsa was ok. Staff was ok. Use to...More

Date of visit: August 2018
Thank Bear84_21
Reviewed May 5, 2018 via mobile

So disappointed in this restaurant! The waitress was very friendly but service was terrible. The food took forever and was definitely not worth the wait. My salad was stale and really disappointed in everything else. We will definitely NOT go back.

Date of visit: May 2018
Thank ConsumerAdvocate01
Reviewed April 20, 2018

The service and food was not as good as the last time we went to this restaurant. We waited for our food approximately 35 minutes, and our food was cold.

Date of visit: April 2018
Thank R9003APmikem
Reviewed April 2, 2018 via mobile

My wife to search you have to have some Mexican so we went to have some. From the time when we were seated. The server took care of the table next to us, the table on the other side of us and the booth at...More

Date of visit: April 2018
Thank blade2dabone
Reviewed September 13, 2017 via mobile

This restaurant wasn't all that its hyped up to be but is still pretty good food. Food was a bit bland and if you want flavor must add spicy salsa!

Date of visit: November 2016
Thank maverick2851
Reviewed August 22, 2017

I had On the Border cater a lunch for my office. My office has been spoiled by many catered lunches from numerous companies. But they all said this one was the best. We got the fajita tray and the appetizer tray. It was amazing. The...More

Review collected in partnership with this restaurant
Date of visit: August 2017
Thank doantales
Reviewed August 14, 2017 via mobile

My advice would be to run for the border and stop at another restaurant along the way. The service was great and is the reason I gave a score of 2 out of 5. The rice and beans are now served family style but they...More

Date of visit: August 2017
Thank ShilohPuppy
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