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The Cheesecake Factory

Certificate of Excellence
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4701 Wyandotte St, Country Club Plaza, Kansas City, MO 64112-1612
816-960-1919
Website
Today
11:00 am - 11:00 pm
Open now
All hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri 11:00 am - 12:30 am
Sat 10:00 am - 12:30 am
More Info
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460 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Media, Pennsylvania
Level Contributor
53 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Tried to go here for a late dinner. As a single diner was seated in a very small area then they seated a large party right next to me. When the server came to wait on them she stood in what little space there was and thus her rear end was hovering over my table and near my face I... More 

Helpful?
Thank CindeeP
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I had a great meal but the wait, the atmosphere and the staff was underwhelming. On the other hand the cheesecake was wonderful.

Helpful?
Thank ohzarker
Level Contributor
12 reviews
7 restaurant reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Been there twice with colleagues and both times the food and service were just brilliant. my favourite place to eat in Kansas City

Helpful?
Thank Alex B
Level Contributor
37 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

First and last visit to the Cheesecake Factory. The unique location in Kansas City Missouri was my draw and it truly is a beautiful building with a wonderful patio and fountain outside. Once inside the staff were typical of a large chain restaurant, sort of helpful but not engaging. The food was slow to come out and average at best.... More 

Helpful?
Thank Jam T
Jefferson City, MO
Level Contributor
78 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My sister and I enjoy coming to Cheesecake Factory as a late night dessert. They seem to always be bustling. Outdoor seating is great if you can get it. Tip: use the top level of the parking garage and take the elevator down to the main floor.

Helpful?
Thank sweet037
Wichita, Kansas
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Big portions, fast once you order (getting a table with no reservations or call aheads is another story)! The food is good, consistent. Yummy variety of cheesecake - service always friendly.

Helpful?
Thank Stephanie B
Kansas City, Missouri
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice atmosphere. Prefer outdoor area but that's not always possible in summer. Enjoyed the salads we ordered and we'd come again.

Helpful?
Thank NancyC4217
Saint Joseph, MO
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

40 minute wait, check. Stiffed like sardines in every corner, check check. Loud, ditto. Food marginal, service same. Is anyone else tired of being processed like a Tyson chicken? Cheesecake Factory used to be a good place to go for an occasion like taking 3 granddaughters to dinner. Now, not so much. We ended up taking our dessert to go... More 

Helpful?
Thank MinkySaintJoseph_MO
Minnesota
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The restaurant was very busy on the night we came in. My entree salad came without chicken. I told the waitress & she said okay and walked away - I assumed she was going to get a chicken breast for me to add to my salad. Then the manager came to look at my salad... probably to prove that there... More 

Helpful?
Thank T B
Independence, Missouri
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I went with my brother and sister in law, and my sister and her fiance for half price cheesecake. With how busy they were, you could see the frustration on the server that we got there at 11:30pm and wanted cheesecake that would take about 20 or 30 minutes to come out, but he was still fine.... More 

Helpful?
Thank d_carman_03

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$21 - $30
Cuisine
American, Italian, Gluten Free Options
Meals
Lunch, Dinner, Breakfast, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Large groups, Bar scene, Special occasions, Business meetings, Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
10:00 am - 12:30 am
Location and Contact Information
  • Address: 4701 Wyandotte St, Country Club Plaza, Kansas City, MO 64112-1612
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: 816-960-1919

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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OKC
10 months ago

See all questions (2)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?