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Chaz on the Plaza

Certificate of Excellence
American, Seafood, Contemporary
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325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111 (Wornall)
+1 816-802-2152
7:00 am - 11:00 pm
Closed now
See all hours
Sun 7:00 am - 9:00 pm
Mon - Thu 6:30 am - 10:00 pm
Fri - Sat 7:00 am - 11:00 pm
More Info
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352 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Level Contributor
59 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

These three guys made it extra special. Our regular server "Sayeda" had the day off. We love this place. Although lobster tails aren't on the lunch menu, the chef Always prepares them for us. My hubby had shrimp and grits (Huge shrimp) I had the mac n cheese. Everything was delicious. I still rate Chaz 5 +and still say it's... More 

Thank Marva F
Bill C, General Manager at Chaz on the Plaza, responded to this review

Marva F, Thank you for taking the time to share all your thoughts about Chaz and Associates throughout the Hotel. It is always so nice to be able to share directly with the people involved. We appreciate all you high marks and kind comments. Thank you for being such a loyal guest to Chaz and the Raphael Hotel! More 

Lake Bluff, Illinois
Level Contributor
153 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

The locals we were with assert that our extremely poor service was highly unusual - an anomaly - though I will need extra motivation to see for myself. Two hours after we sat down, and we still hadn't gotten entres... There seemed to be plenty of wait staff and they were good, but no one would tell us what the... More 

Thank CCRiderLLC
Patrick J, Guest Relations Manager at Chaz on the Plaza, responded to this review

Dear CCRiderLLC, Please accept our most sincere apologies for the experience you described. I will be sending you a message to follow up and find out how can regain your trust in Chaz on the Plaza. Thank you, Patrick More 

Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 5, 2016 via mobile

This is a great restaurant. The interior is like a restaurant should be. We ate both dinner and breakfast here. The prime rib was superb. The omlet and salmon benedict we had four reakfast was equally good. The waiters were attentive. Everything was perfect.

Thank tommyboyks
Bill C, General Manager at Chaz on the Plaza, responded to this review

tommyboyks, Thank you again for choosing Chaz at the Plaza, for your birthday celebration. We appreciate your review and thoughts! More 

Lawrence, Kansas
Level Contributor
187 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed November 28, 2016 via mobile

Located in the iconic Raphael Hotel. Brunch is from the menu - not a buffet. Excellent choices of special breakfast and lunch items plus minosas and other breakfast cocktails. Our choices included pancakes, waffles, eggs and sausage, chicken fried steak and a steakburger. All were excellent. Live jazz-pop duo. Complimentary valet parking avilable. Recommend for a nice relaxing Sunday morning.

Thank 49viaggio
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear 49viaggio, Thank you for your kind words and your review. We appreciate your business and hope to see you back in Chaz for brunch again in the near future. More 

Wichita KS
Level Contributor
99 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed November 27, 2016 via mobile

The brunch menu for Chaz is phenomenal, mouth watering. It is difficult to decide what to order, everything sounds so delicious. However the two mornings we ate here, the food ranged from mediocre to inedible. Who can ruin a Belgian waffle? The "chef" at Chaz - it was like sawdust. The only good things were our server and the fact... More 

Thank luv2travelwichita18
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear luv2travelwichita18, Thank you for your recent feedback during your visit to Chaz. I have shared your feedback with our new Chef and culinary team and we are making immediate improvements. We hope that you will give our new Chef another try should your travels bring you back to Kansas City in the future. Regards, More 

Kansas City, Missouri
Level Contributor
63 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed November 27, 2016 via mobile

Visited Chaz with a coworker because we wanted a nice and quiet place for lunch without all the hustle and fuss of other restaurants on the Plaza. Menu is not huge but it has a variety of what you need for lunch. I opted for the soup, salad and sandwich combo. It was an average lunch. Nice place to dine... More 

Thank Kdjohnson69
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Kdjohnson69, Thank you for taking the time to review Chaz during your recent lunch visit. We have recently made changes to our culinary team and we strive to serve exceptional food for all of our meal periods and we will use your feedback during our next menu change after the first of the year. We would love for you... More 

Topeka, KS
Level Contributor
767 reviews
504 restaurant reviews
common_n_restaurant_reviews_1bd8 391 helpful votes
5 of 5 bubbles Reviewed November 25, 2016 via mobile

Hubby and I decided to do something different for Thanksgiving this year, and I'm so glad we did. We booked a room at the Raphael and they suggested we have Thanksgiving dinner at Chaz. The menu was specific to the holiday and served family style. Every dish was plated beautifully and tasted great. My favorite was the pumpkin ravioli and... More 

Thank breoni
Wentzville, Missouri
Level Contributor
107 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed November 12, 2016

We went to the weekend jazz brunch and had a great experience. This is not a huge buffet-style brunch, but the choices are good and service was very nice. I'm always a sucker for live music with dinner and here it didn't disappoint.

Thank Timothy R
Bill C, General Manager at Chaz on the Plaza, responded to this review

Timothy, We are pleased you enjoyed the food and the music at Chaz on the Plaza! Thank you for sharing your thoughts, and for being our guest! We hope to see you again soon... More 

Portland, Maine
Level Contributor
157 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed October 30, 2016

had some fried green tomatoes--needed some seasoning-- or salt-- and a beer and people watched. in a beautiful hotel. The ceiling is amazing. the service was great. would have like to try more food if we had longer.

Thank arewehavingfunyet4
Bill C, General Manager at Chaz on the Plaza, responded to this review

AreWE... Thank you for your comments regarding your recent visit to Chaz on the Plaza. We will share your thoughts with the appropriate staff members. We hope to have the opportunity to serve you again in the near future, when you have more time to stay longer... More 

Level Contributor
57 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed October 27, 2016

Well worth using room service. You will not be disappointed nor will you be hungry. Everything we had was good and made it to us warm to hot.

Thank RMgigi
Bill C, General Manager at Chaz on the Plaza, responded to this review

RMgigi, Thank you for recognizing our Room Service department. We will make certain to share your thoughts with the entire department. We hope you enjoyed all of our services as well. Please on returning soon... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
$25 - $41
American, Seafood, Contemporary
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Serves Alcohol, Full Bar, Outdoor Seating, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Romantic, Business meetings, Special occasions, Local cuisine, Bar scene
Open Hours
7:00 am - 9:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
7:00 am - 11:00 pm
7:00 am - 11:00 pm
Location and Contact Information
  • Address: 325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-802-2152
Our Kansas City Plaza restaurant's charming atmosphere is enhanced by modern American cuisine & live music performed nightly and from 10 am - 1 pm during Weekend Jazz Brunch Saturdays and Sundays. Menus at the hotel's Chaz Restaurant in Kansas City reflect regional bounty & the culinary team's creativity. Cuisine is complemented with a Wine Spectator Award-winning wine list, domestic and imported beers, cocktails, spirits, single malt Scotch and Bourbons, and a selection of liqueurs and ports.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chaz on the Plaza and other visitors
3 questions
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7 months ago
Shawnee, Kansas
Shawnee, Kansas
over a year ago

See all questions (3)

Questions? Get answers from Chaz on the Plaza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?