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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$3 - $15
CUISINES
Seafood, Mexican, Latin
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features
Reviews (156)
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141 results
Traveler rating
98
27
5
5
6
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Time of year
LanguageEnglish
Traveler rating
98
27
5
5
6
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All reviews tamales live music young woman great mexican food one night ate here isabel delicioso nogada mexico soul margarita salsa
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Reviewed today via mobile

We stayed across the street and wanted to grab a quick bite to eat but a quick bite turned into a 2- hour ordeal. We ordered simple items like enchiladas, nothing complicated in Mexico. We noticed another table of folks cancel their dinners after waiting...along with us. Poor service and attitude to go with it, have eaten here before but the odds are slim we will do that again.More

Date of visit: May 2021
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Reviewed April 27, 2021 via mobile

Dinner to celebrate my daughter’s birthday with her family. Servers were very nice, but it took an hour to receive our food. My grandson’s dish took an additional 15 minutes to arrive. Tuesday live night’s Mexican Music was great. The food was generally very good...but Except for the Coconut Flan I would not recommend other deserts. The Chocolate Moose was actually just a chocolate pudding. The vanilla ice cream was OK, but nothing special. Atmosphere is great and lively. Although their dogs are cute, coming to each table many times for attention, and I presume for scraps as well, is not something I enjoy when going to a restaurant.More

Date of visit: April 2021
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Reviewed February 6, 2021 via mobile

Everything was fine. Until the bill came and my friends had cash and I wanted to take their cash and pay credit card. (It is difficult to come by cash in this area with my bank card). So I went to the desk where he...had brought their cash and they refused to let me take the cash and pay card. This is just bad customer service. We just spent a bunch of money dining in your restaurant, you will make your money off of us whether I’m paying by credit card or with cash. They probably pay a small fee to charge by credit card instead of cash. But that’s worth it to pay to keep your customer happy. I think this was terrible customer service and it left a very sour taste in my mouth. I chose to go to this restaurant because it had great reviews, and although I know that this was maybe a one off experience, it still shows the overall values and principles of the restaurant owner. They could have easily let me keep our cash and pay with my card but instead they refused to give us back our cash so that I could pay card instead. They hadn’t even calculated the change yet but they had taken the money and wouldn’t return it. I was very surprised with this bad customer service. Every interaction you have with the customer makes an impression and I think they should care more about what makes their customer return. It’s not just the food but the service as well.More

Date of visit: February 2021
Helpful?1  
Reviewed December 1, 2020

Clean, delicioso, fresh. Mexican trío no tuesdays with delish chicken mole and tamales On fridays they have salsa night with Zihuana Band. And they offer nepalese food, only fridays! And they still have the arts and crafts market! Yummm

Date of visit: November 2020
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Reviewed March 12, 2020

Great food with wonderful traditional Mexican entertainment. Service was very good as was the atmosphere.

Date of visit: March 2020
Helpful?1  
Reviewed February 14, 2020 via mobile

Well, you win some, you lose some. Last night was certainly NOT our night. It started off promising for our group of five. Drinks were pretty good...alcoholic (margarita, cervesa) and non-alcoholic (virgin colada and agua sandia). Unfortunately it quickly went downhill from there. Three of...our dinners were served almost an hour later. The Chile Rellenos con queso y papas was inedible. The arrachero tacos were mostly unchewable. Fish tacos were passably ok. Another 45 minutes went by before my husband and I were served...frequently being told “any minute now”. Once dinner arrived, sadly most of it was overcooked. And the “rib eye” was a flavorless, mystery cut of meat. Very ample, but disappointing to say the least. Maybe it was an “off-night”. Maybe Isabel was not the chef that night. But for certain we will not be returning.More

Date of visit: February 2020
Helpful?1  
Reviewed February 13, 2020 via mobile

This is the worst restaurant I have eaten in here in Trancones. We were a party of 5, we live in San Miguel de Allende. We have been here in Trancones for 10 days, and this is without a doubt the worst food I have...eaten in Mexico. The Chile Relleno was not well prepared and tasted bad. The fish tacos “ Baja style” were not flavorful, and the tortilla inedible. The “rib eye” was not a rib eye and was an unrecognizable cut of maybe beef. The arracherra was filled with gristle. All in all everyone of the dishes we ordered was of poor quality and badly prepared. Safe yourself time and money... go elsewhere for a meal.More

Date of visit: February 2020
Helpful?2  
Reviewed February 2, 2020 via mobile

Had good meal and there was great music there! The atmosphere is very friendly and the service is very good!

Date of visit: February 2020
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Reviewed January 12, 2020 via mobile

We ate here for dinner twice. The young woman who owns or at least manages the restaurant is very personable and knows how to run a good restaurant. The service was excellent, the food was very good, chips and unusual but good salsas served upon...arrival. One night there was very pleasant live music. Definitely would return here next time we are in Troncones.More

Date of visit: January 2020
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Reviewed November 28, 2019

Wondered in and happy I did! Was hungry for some great Mexican food. Isabel and her staff were wonderful. Food great, atmosphere perfect. Live music and dancing. Came back a few times!

Date of visit: November 2019
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Questions & Answers
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joelLakeGeneva_Wi
February 17, 2018|
AnswerShow all 4 answers
Response from IsabelVelasco | Property representative |
Lo siento, we don't!
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jab813
March 18, 2017|
AnswerShow all 6 answers
Response from IsabelVelasco | Property representative |
So sorry, I can't believe I just saw your msg... Love siento...
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Frequently Asked Questions about La Mexicana

Yes, La Mexicana offers takeout services.

Yes, La Mexicana offers delivery services.

La Mexicana is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5