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Frankie and Benny's

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Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
+44 28 9267 1435
Website
Today
9:00 am - 11:00 pm
Closed now
All hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
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372 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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Showing 371: English reviews
Ballynahinch, United Kingdom
Level Contributor
25 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The place was ok but the food was poor in portion and taste. Nothing to be impressed with. Also if you have a pram and go to change baby's nappy you will discover that the space is so small that you can't move easily.

Helpful?
Thank Vaso A
Dublin, Ireland
Level Contributor
27 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Avoid at all costs. Starter was awful and main meal was awful. Had to be the worst food I have been served in any restaurant. Never again. Paid and out the door..never to return. Baffling how this place is open.

Helpful?
Thank Damien2013
Belfast, United Kingdom
Level Contributor
37 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 1 week ago

The food was not piping hot , when I requested to get a hot meal themail staff gave me a nasty look and took with any apologies the plate and came back 5 min later with the same dish. So I reckon she just throw it in the microwave and served me same instead getting a new dish. Still no... More 

Helpful?
Thank Loykymar
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We visited after a lovely day of shopping. The staff were so lovely and friendly. Food was so delicious that we came back later during our holiday. We wish there was a branch in Southern Ireland!

Helpful?
Thank BoardingHappiness
Newry, United Kingdom
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We have as a family always called in here on the way home from belfast as a gluten free menu is offered. It is however very limited. I ordered potato skins which were seriously lacking seasoning and taste. My sons loved their dinner and dessert and cleaned every bite which is always a bonus.

Helpful?
Thank Michelle H
Level Contributor
25 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Me & my boyfriend must come here at least once a week & we just can't get enough! Service is great, they do anything to make sure their customers are happy. Food is unreal😍 plenty to choose from in the improved menu. Cocktails are great. Prices are good too, & with downloading their App you get so many voucher codes... More 

Helpful?
Thank Annie B
Belfast, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Called into here with my boyfriend as we were both starving! We got the sharing platter as a starter between us then a pizza shared for a main. The sharing platter was delicious! However disappointed no blue cheese dip came with the wings/celery sticks. Also I feel £18 for this is a bit steep for what was delivered. The pizza... More 

Helpful?
Thank KATEOH_22
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Went here with the kids after the cinema. ....they love the waffles icecream and chocolate. .well after the main...would bring them back here food amazing

Helpful?
Thank sarah H
Belfast, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

As per a previous review, there is a foul smell in the carpark on arrival...like rotting cabbages?? Grumpy waitresses show you to a table. Smiling not on the menu!! Changes to orders not entirely welcomed. Tea comes in half cup servings!!!....what's that all about?? One particular senior female member of staff has a serious "attitoode" problem. She refused to split... More 

Helpful?
1 Thank Dianne P
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

This place is overpriced, overrated and the food leaves a lot to be desired.. I took my family of 6 for a meal and only positive to come out of our visit was that the staff were friendly. There are plenty of better eateries in Lisburn.

Helpful?
Thank Wilsie8

Travelers who viewed Frankie and Benny's also viewed

Lisburn, County Antrim
Belfast, Northern Ireland
 

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Average prices
$7 - $26
Cuisine
Italian, American, Diner, International, British
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Large groups
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Antrim  >  Lisburn
  • Phone Number: +44 28 9267 1435

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie and Benny's and other visitors
2 questions
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Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?