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Frankie and Benny's

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Unit A1 Sprucefield Centre 157 Hillsborough Road | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
+44 28 9267 1435
Website
Today
9:00 am - 10:30 pm
Closed now
All hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
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379 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Showing 378: English reviews
Belfast, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Went here as a treat after some sister shopping time. Thought it would be great as have been to other branches that were wonderful. Had a starter, loaded skins . Burnt on the bottom. Then had to stop one of many waiting staff walking around and ask them to take our clearly finished plate. Mains : burgers, and mamas spicey... More 

Helpful?
Thank claudiam276
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stopped here for dinner after visiting the shops nearby. The food was lovely, fast friendly service, the girl behind the bar 'Heather' was great and extremely helpful. I would recommend this restaurant to anyone.

Helpful?
Thank Fedupwithallthis
N. Ireland
Level Contributor
80 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I really don't get this place at all. How could this corporate concept be so awful? I've been 3 times when shopping at Sprucefield, it gets worse every time we come in here. Had lunch yesterday and in fairness our server , Lauren ?,, was nice. The place seemed understaffed as could be seen by the 100 or so dirty... More 

Helpful?
Thank noshorebee
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Awful customer service. Won't be back. Heavily pregnant and left standing for 15 mins, drinks order taken before my bum was on the seat and no please, thank you or asking if everything ok, child didn't get the activity pack that others got. Was frequent customer but customer service has went down the drain

Helpful?
Thank Danielle B
Belfast, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First time for breakfast which is served until Midday, for £5.95 food was great, loads of choice and fresh tasty food. Staff very attentive and checked on us constantly. Won't be that last for a weekend breakfast 👌🏻

Helpful?
Thank MrSmithBelfast
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Really bad food. Watered down drinks, manager leaning in doorway as tables needed clearing.staff prefer to chat rather then serve.never again

Helpful?
Thank ricky a
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Went in today for breakfast, the service was excellent as was my eggs Benedict. My only fault is the sausages i was advise when ordering them for my children that they had garlic and herb in them......really for breakfast?? I didn't order them and had 2 very disappointed kids but my husband had the sausage in his fry, they were... More 

Helpful?
Thank mcvarnock01
Ballynahinch, United Kingdom
Level Contributor
27 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The place was ok but the food was poor in portion and taste. Nothing to be impressed with. Also if you have a pram and go to change baby's nappy you will discover that the space is so small that you can't move easily.

Helpful?
Thank Vaso A
Dublin, Ireland
Level Contributor
27 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Avoid at all costs. Starter was awful and main meal was awful. Had to be the worst food I have been served in any restaurant. Never again. Paid and out the door..never to return. Baffling how this place is open.

Helpful?
Thank Damien2013
Belfast, United Kingdom
Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed July 19, 2016

The food was not piping hot , when I requested to get a hot meal themail staff gave me a nasty look and took with any apologies the plate and came back 5 min later with the same dish. So I reckon she just throw it in the microwave and served me same instead getting a new dish. Still no... More 

Helpful?
Thank Loykymar

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Average prices
$7 - $26
Cuisine
Italian, American, British, Diner, Pizza, International
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Large groups
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Unit A1 Sprucefield Centre 157 Hillsborough Road | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Antrim  >  Lisburn
  • Phone Number: +44 28 9267 1435

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie and Benny's and other visitors
2 questions
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Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?