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Steak 'n Shake

9550 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3149
+1 314-427-3277
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  • Excellent17%
  • Very good17%
  • Average35%
  • Poor20%
  • Terrible11%
2 days ago
“Poor service”
Mar 19, 2018
“Decent Example of Steak n Shake”
Restaurant Hours
9550 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3149
All Details
Write a ReviewReviews (34)
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1 - 10 of 31 reviews

Reviewed 2 days ago via mobile

I took my family here for a quick meal on a Saturday evening. The restaurant was clean enough and we were greeted quickly. But that is where things started to go badly. We all ordered various burger combos and a couple of us ordered milkshakes....More

Thank Doug W
Reviewed March 19, 2018

Went here for lunch. I was served quickly and professionally. My burger actually came before my soup. The meal was up to the quality I expect for this chain, and the service was friendly and prompt. It seemed clean to me as well.

Thank kgilbert78
Reviewed March 14, 2018 via mobile

Stopped in here right after we picked up our rental car across the street at Enterprise. I haven’t been to a Steak ‘n Shake in years. I live on the west coast and we don’t have any near us. The burgers and fries were hot...More

Thank DJSparks45
Reviewed November 1, 2017

The servers seemed a bit slow, and our burgers were luke warm on delivery. The fries were okay, and the chocolate shake was good. The shift supervisor did stop by to check on us, but we didn't complain. We were so hungry, we ate up...More

Thank sherilh198
Reviewed August 16, 2017 via mobile

Steak 'n Shake has been around for a long time and I always received friendly fast service. This place is horrible. All the tables dirty, servers take orders when they feel like it. After 25 mins of waiting for someone, and the same person who...More

Thank Rainy64
Reviewed July 31, 2017 via mobile

Went to steak shake on our trip home from Missouri waited an hour and half still no food. Spoke w the manager he blame everything on waitress telling me that the order was never given to him. After that I ask so when will we...More

Thank Lisa F
Reviewed May 23, 2017

In order to save time during my business trip I ordered my meal on-line and was give a pickup time. When I got there (5 minutes after the pickup time) and let them know I pre-ordered, they decided to actually started my order. Twenty minutes...More

Thank El_Dredge70
Reviewed March 21, 2017

We ate here with our kids and they had good service, the food came out quick and correct. The restrooms were cleaned and the folks were pleasant.

Thank rachellynn99
Reviewed July 25, 2016

Went here on a Monday for lunch at 11:30. There was many tables open. Got seated in about 3 minutes. Waited 15 min and no one ever came over to take our drink order. Got to looking around there was many that were seated before...More

Thank kaub
Reviewed July 19, 2016

We ate breakfast here because our Econolodge Breakfast was so bad and this place was within easy biking range. They say there is Wifi - but we could not get it to work. My grandson left his waterbottle from his bicycle here and they kept...More

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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Families with children, Kids
Location and Contact Information
  • Address: 9550 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3149
  • Location: United States  >  Missouri (MO)  >  Saint Louis  >  Berkeley
  • Phone Number: +1 314-427-3277
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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