We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steak 'n Shake

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
253 Goodman Rd W, Southaven, MS 38671-9408
+1 662-349-2923
12:00 am - 11:59 pm
Open now
All hours
Sun - Sat 12:00 am - 11:59 pm
More Info
Add Photo Write a Review

90 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 89: English reviews
Lincoln, Nebraska
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Went through the drive thru and ordered 7 meals but only received 6. Had to get out and go in to speak with manager and received food with only a verbal sorry.

Thank Renee R
Harrison, Arkansas
Level Contributor
62 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We don't have a Steak and Shake in our town, so we love to go to them while out of town.....except for this one. We had to wait about 15 min for a table. Not because they were all full, but because no one could be bothered to seat us and the other 3 groups waiting! After we sat down,... More 

Thank midtownmama
Wake Forest, North Carolina
Level Contributor
71 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Great food and cute atmosphere inside, but the drive thru takes far longer than it should. It typically takes 30ish minutes in the drive thru line to get your food. Otherwise, it is a nice place to eat.

Thank sienaphd
Level Contributor
32 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The shakes are good the food is mediocre, but the service is so slow. My favorite shake is the butterfinger shake. Altogether a good place for a late night sit down meal. Especially considering other places in the area aren't open that late.

Thank MandieGrace
Level Contributor
14 reviews
11 restaurant reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Tonight I went through the drive-thru. The line was long and slow moving. Once we got around close to the order menu, there was an employee sitting out there smoking. There were bags of trash sitting beside the back door. When it was time to order, the lady on the speaker could not hear me because the employees inside were... More 

Thank Greg W
Princeton, Missouri
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We went to this establishment for lunch with a party of 5. The restaurant was not packed and had adequate staffing yet we were not seated right away and there were no clean tables. My nephew slipped on grease on the floor and almost fell. The floors were absolutely the worst I have ever seen in a restaurant. You could... More 

Thank nursejookie
Level Contributor
9 reviews
8 restaurant reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We had never been to a steak n shake and thought we'd give it a try. Plenty of different burgers to choose from as well as a good supply of chili. The service was very quick and friendly and came back a few times to see if we needed more tea or anything else.

Thank BlueMEW2
Little Rock, AR
Level Contributor
85 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 15, 2016

We go for the creamy, rich milkshakes. You just can't beat the rich flavor and thickness of their shakes. The restaurant is clean, good service and the menu has something for the whole family. Perfect for the kiddos.

Thank GrovesMaumelle
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 5, 2016 via mobile

I have dined at the particular Steak & Shake for years. The only reason I still make an attempt is bc of my children but if it were only up to me id never set foot back in this establishment!! We brought a family member who was in town from Hawaii and it took well over an hour to get... More 

Thank Heather F
2 reviews
1 of 5 stars Reviewed June 1, 2016

The first thing I noticed was the floors slippery with grease. Food remnants on my seat. everything just looked grimy and dirty. I would have walked out, but my niece wanted to eat there.

Thank Linda F

Travelers who viewed Steak 'n Shake also viewed


Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    4 of 5 stars
    3.5 of 5 stars
Average prices
American, Fast Food
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Wheelchair Accessible, Waitstaff
Good for
Dining on a budget, Families with children
Open Hours
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
Location and Contact Information
  • Address: 253 Goodman Rd W, Southaven, MS 38671-9408
  • Location: United States  >  Mississippi (MS)  >  Southaven
  • Phone Number: +1 662-349-2923
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?