Stopped in for lunch while in the area. We ordered 2 cheeseburgers, 1 McChicken sandwich & small fries. Order was accurate, but we waited about 10 minutes for our order. Tables were not clean.

It could take 1 min to get a COFFEE it could take 30 min JUST to get a COFFEE.... This place needs new management and new/faster employees.

Well if I could give this place zero stars I would. I spent 35 minutes in line waiting for a single Big Mac. Now granted I did choose to go there, but it was after midnight and other decent places aren't open then so slim...pickins. I was lucky I got the warm burger and that it was right because I'm pretty sure that the guy took my burger from someone else's order. Most disorganized, cluttered, frazzled experience ever. This is the definition of a HANGRY experience. This location in particular used to be the "quick" one and the quality of the service was good at one point, not any more. If you're going for a burger during daylight hours, save yourself the experience and go eat at Culvers across the street. Even the gut rot of Taco Bell might be better than this place for a late night eatMore

Nice place for breakfast. Easy in easy out. Stopped here on the way home. Our order was right the first time.

when u come down to shakopee the fast food workers make the food fast and good comes dwn to the workers

This is the absolutely worst McDonalds we have ever been to. We ordered a sausage egg and cheese McMuffin and an egg and cheese biscuit. After 20 minutes of waiting, we got a bag with a cold egg and cheese biscuit and a McGriddle. I...ran back in and said it was wrong and nobody said a word to me. He turned around and found the correct McMuffin and gave it to me and I was off. That too was cold. My brother in law’s food took about 10 minutes and he ate it in the car before our first trip out there and he said it was cold. Others gathered to wait after they ordered, people kept coming back in the doors and from the dining area to say their orders were screwed up. This guy got the wrong order and the lady with one tooth yelled at him I’M SORRY! apparently she doesn’t know what good customer service is. He threw the food on the counter and left. I have never witnessed anything like it. From the toothless wonder who took our order from the people standing around in the kitchen, I have no idea what those people were doing back there except maybe getting drive thru orders wrong. We had a nice chat with a local man who told us he drives out of the way normally to avoid this place, but thinks he has some reason he is punishing himself because it’s terrible and he goes there every so often. I hope someone from McDonald’s reads this. It is HORRIBLE!More

My family went to this restaurant and all of our orders were wrong....wrong sandwiches, forgot fries, etc. Had to walk back in to get the correct food and was told.. Oh I wasn't in drive up so it wasn't me... Got correct food eventually..