Chipotle Mexican Grill
This business is unclaimed.
Owners who claim their business can update listing details, add photos, respond to reviews, and more.
Claim your free listing now
+1 952-403-6336+ Add websiteImprove this listing
Hours
Sun
10:45 AM - 10:00 PM
Mon
10:45 AM - 10:00 PM
Tue
10:45 AM - 10:00 PM
Wed
10:45 AM - 10:00 PM
Thu
10:45 AM - 10:00 PM
Fri
10:45 AM - 10:00 PM
Sat
10:45 AM - 10:00 PM
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
3.0
Details
This business is unclaimed.
Owners who claim their business can update listing details, add photos, respond to reviews, and more.
Claim your free listing now
CUISINES
Mexican, Fast Food
Meals
Lunch, Dinner
FEATURES
Seating, Wheelchair Accessible
Location and contact
Is this a Mexican restaurant?
Details
CUISINES
Mexican, Fast Food
Meals
Lunch, Dinner
FEATURES
Seating, Wheelchair Accessible
Contribute
3.0
15 reviews
Excellent
6
Very good
0
Average
1
Poor
2
Terrible
6
Duane J
1 contribution
Jan 2020 • family
This used to be a favorite restaurant of ours... now the place is consistently dirty and it’s hard to find a clean table. Parking lot is always overcrowded and we now usually have to park next door. The online order customers slow down the line for those that are waiting to dine in. It’s all very frustrating. They need a dedicated line to service online orders and more employees to stay on top of dining area cleanliness and stock levels. A new location might help with more space to meet the demand. Until then, we’ll be coming here less.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William S
Shakopee103 contributions
Apr 2015 • family
Recent visit to this Chipotle was by far the worst. There were 8 or 9 people "working" behind the counter But only 2 or on a rare occasion 3 people helping customers. We waited in line for 29 min. (should have left after 5, but had a gift card) to place our order. One person took the order, heated the tortilla, added rice, bean, meat and salsa, then the second person did the rest. There is plenty of room for 3 or 4 servers to move the orders more quickly. The rest of the staff was doing other things. One young lady was basically wondering around behind the counter with a scowling face. It she was the manager she could have helped by actually working. The food was good as usual but not worth the wait. There is a competitive restaurant just a couple miles away serving food just as good and they serve their customer quickly. That is where I go next time.
Written April 27, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dave9956
Metro Minneapolis-Saint Paul314 contributions
Feb 2014 • couples
I am a huge Chipotle fan and really want to like the Shakopee location, but they are ALWAYS out of something. Usually it's the steak or one of the other meats. That causes long lines and waiting.
It's been going on for a long time, no idea why they can't fix it. The restaurant is also a bit slow to be cleaned, they seemed short staffed most of the time.
Still the food is great one you get it.
Written March 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon M
1 contribution
Sep 2021 • family
Just opened up not that long ago. Service was terrible, food area was messy, food tasted like it was a week old. Most of the employees were just standing around or sitting at tables. No cravings for chipotle’s for a while -at least not the Shakopee store!! Just had been to the Hopkins one and it was amazing!
Written October 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terri M
2 contributions
Dec 2024 • solo
I came here to pick up a large group order. I placed the order online for 12 people. When I got there they didn't have my order. I talked with the manager who was very understanding and helpful. No order was placed with them. They checked other local restaurants and they didn't have it. The issue was with my credit card co., not the restaurant. I was upset because I had a dozen people waiting for me expecting dinner. The manager worked very hard to put the order together for me. I only had to wait ten minutes. He went above and beyond! I was extremely grateful. The food was also yummy!
Written December 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LoveTravel818336
2 contributions
Oct 2022 • family
All digital! THEY.SUCK!!! CLOSE IT DOWN!!! Employees should quit! Take your digital and shove it!!!!!!
Written October 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drail1313
4 contributions
Aug 2021 • none
Our experience at the Shakopee Chipotle was far less than desirable. The person who put our burrito bowl ingredients in just slapped the ingredients into the bowls with a contemptuous attitude. My gut said to just walk out, but somehow I just hung in there. When I asked her to please put a little more meat on because it went flying out of the tongs and landed on the other serving dishes, she said she would charge double. After I pointed out the blobs of meat that should have been in my bowl, but landed in the other dishes, she put about 1 tablespoon more on the bowl and then glared at me.
WOW! Not sure where this attitude is coming from - Perhaps the fact that several other employees were just standing around doing nothing while she was the one dishing up the food? Perhaps from the idea that the place was a mess and this seemingly inattentive, careless, sloppy individual was somehow bothered by her surroundings? Maybe she needed a break. Who knows?
I didn't want to cause a scene, so I called to express my concern. I told the man that the woman who served our food seemed upset, perhaps she needs a break or something. He asked me who it was that I was referring to - I told him the only one serving food - It was very awkward as no one there has a name tag. It seems that I was speaking to someone who had the same level of caring and the call was disconnected.
We have noticed a decline in the level of caring at Chipotle. - Can't blame a messy restaurant on Covid-19. Cleanliness should be more important than ever. There were certainly enough employees on hand to clean up.
To add insult to a poor experience, the food just wasn't very good either. This is the last time I will go to this Chipotle location and maybe just won't go to any Chipotle again.
Written August 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
queenkiko
Sioux Falls43 contributions
Oct 2016 • couples
It's 3:30 pm, and only about 5-10 people in the place. There are no clean tables out of 15+ open tables. There is garbage and food waste on the floors and tables. This place is not clean at all. The guy preparing my food somehow forgot about my quesadilla (not sure how considering there were only two of us in line), so it was burned and had no cheese left in it. The chips were stale. Glad I got a kids meal and this disappointment only cost me $4.
Written October 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew G
147 contributions
Oct 2016 • couples
My wife and I stopped at this chipotle for a quick meal while driving through the area. We stopped here at 3:15pm here on a Tuesday... Not 1 clean table. 16 open tables, 1 person in line at a time (not busy at all), and not 1 single clean table. Zero. The floor was a mess too. 16 open tables, a half dozen or more people behind the counter, not busy at all... This place should be spotless! I'll give restaurants a fair amount of leeway over the busy lunch hour, but not at 3:30pm, especially when the place is not at all busy. It really makes me wonder how clean it is in the kitchen. Unfortunately, we ordered the food before we saw the dining area, so we still ate here. Typical chipotle food, nothing special. My wife's quesadilla got over cooked (it looked rock hard and all the cheese had melted out). My tacos were ok.
Do yourself a favor though... Walk through the dining area before ordering. If the place doesn't look at all clean, walk the 40 feet to 5 guys or jimmy johns. No way will I be back to this location. Never. I should have asked for my money back and left. That part was my fault.
Written October 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian S
Shakopee262 contributions
Jun 2016 • solo
Went here for lunch. In store not even 7 minutes. Staff is very fast and friendly. Much faster than most other Chipotle's I've ever been to. Well worth a visit.
Written June 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle D
Minneapolis29 contributions
Mar 2016 • family
We live across the street so we order from here monthly. We order online so we can skip to the front and pick it up when it's ready. Most of time the burritos are made huge and stuffed with rice, lettuce, chicken, salsa, cheese, etc. If you order the burrito bowl and skip the cheese and sour cream, it's fairly healthy for you.
Written March 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seewisconsin
77 contributions
Sep 2015 • family
There was such disorder behind the counter, even though, there were several employees working. There was a problem with the cash register for the customer in front of us, so our food sat there for probably close to eight minutes. When we finally were able to pay, we were informed that their soda fountain wasn't working, but no other drinks were offered. The entire seating area including outside had dirty tables. My husband's burrito was the driest and worst, he said, he's ever eaten at a chipotle. We would never go back to this location.
Written September 30, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian S
Shakopee262 contributions
Sep 2015 • friends
Been here a few times. Always have got my order made faster here than apple valley. Clean restaurant, very friendly staff. Highly recommended!
Written September 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adahm F
Olathe361 contributions
I go here often for lunch with my coworkers. The Burritos are always awesome. Service is top notch and the price is quite good
Written November 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve S
Big Lake25 contributions
Aug 2013 • friends
What's not to like about Chipotle, they have one of the healthiest menus for a national restaurant chain, plus the food always tastes awesome! I recommend the vegetarian burrito, it's always delicious!
Written July 2, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Showing results 1-15 of 15
Best nearby
We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location.
Best nearby hotels
See all Best nearby restaurants
See all Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing