Dairy Queen Grill & Chill
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Ratings and reviews
2.5
Details
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CUISINES
American, Fast Food
Is this an American restaurant?
Details
About
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
CUISINES
American, Fast Food
Contribute
2.5
7 reviews
Excellent
2
Very good
0
Average
0
Poor
1
Terrible
4
Steve0315
1258 contributions
Oct 2016 • couples
We visited on Sunday, October 2, 2016 at noon. When we entered there were only four other people in the entire place.
We ordered at the counter and were given a number to place on our table.
Time passed and passed and passed. Finally after more than 20 minutes at a fast food restaurant we got out food. Such SLOW, SLOW service.
They forgot items that were ordered, the food was only warm, not hot. Surly employees that simply did not care about sutomer service.
We were disappointed...
Written October 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J S
Anchorage42 contributions
Jun 2020 • none
I ordered a cake for this weekend - when I called to ask about adding/changing the writing, the person could not have been ruder. I had no confidence that he even knew what cake I was talking about, and when I asked for clarification, he was quite sarcastic. When I asked about adding writing, I was told "yeah, we won't do that". Customer service in this type of industry is important - I can do the additional writing myself, but I won't visit a store where the customer is apparently an afterthought and not worth time, courtesy or just plain kindness. Phone rang 19 times before it was answered and employee would not give his name. Go somewhere else if you want real service!
Written June 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie M
2 contributions
Nov 2018 • couples
Arrived there this afternoon and it looked like there were 2 employees, working both in the back. No one was at the counter to take our order and we waited about 5 minutes and left. Other Dairy Queens are better.
Written November 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StevenSteenhoek
Indianola14 contributions
May 2018 • friends
There were 4 of from out of town and thought we needed some ice cream after dinner while on a business trip. How difficult could it be to get 4 blizzards. We waited in line for several minutes before be waited on. Thinking we made that and there were 3 people making deserts. 30 minutes later and watching multiple prop walk out after getting fed up with no one taking orders we received our blizzards. Next thought is let find a place to set and enjoy our treat. About the same as before no there are no clean tables to be had. Take the next best thing is a table with the least food on it What a night at the Dairy Queen 🤦🏼‍♂️
Written May 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashtun A
13 contributions
Oct 2016 • friends
Dairy Queen is a good place with good food and good worker it's a good place to eat the place is clean
Written December 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle D
Minneapolis29 contributions
Apr 2016 • family
I brought my 2 small children here this weekend and what should have been a happy carefree time eating ice cream, turned into a disaster. A scorned employee was shouting profanity and complaining about working on the grill. She said some disgusting things about dairy queen's burgers and continued to vent LOUDLY so customers could hear. I complained to a male employee who apologized for her unprofessional conduct, but then made the excuse of "it echoes" in the building. There is NO excuse to be using filthy language at the counter. NONE. I had to take my children and leave because of the staff.
Written April 11, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csowens
Spicer11 contributions
Jun 2014 • family
I love the Buster Bars and Peanut Buster Parfait, so it was fun to find out they have a buster bar blizzard. I guess it's been the flavor of the month in the past, but I must have missed it. When you order it some workers don't know the flavor exists, just insist on it, and someone will figure it out! Worth it!
Written June 27, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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