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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Mexican, Southwestern, Bar, Pub
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Table Service, Highchairs Available
Reviews (31)
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31 results
Traveler rating
12
12
4
2
1
Traveler type
Time of year
LanguageEnglish
Traveler rating
12
12
4
2
1
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Reviewed April 25, 2020

Placed an on-line delivery order, never received the order. Called and told we would have to pick-up the order. Of course the food was cold. We requested a refund for the delivery fee and tip, but were told we would have to contact Door Dash....When we contacted Door Dash, we were told to contact Chili's. They then told us to contact Door Dash. I realize it's crazy times, but appears customer service and common sense has also went out the window. Seriously Chili's and Door Dash this is the best you can do? A very frustrated customer. P.S. To make matters worse, the Door Dash system claimed they delivered the food 8 hours later, which didn't happen.More

Date of visit: April 2020
Helpful?
Reviewed May 6, 2019

Stopped to do some quick catch up work and a bite to eat. Needed an outlet - none at any table, booth or bar. Sat at the bar - two people at the bar nobody in the restaurant. 7 servers standing around. Was told the...baked potato soup was "to die for" - ordered a cup. Believe it had been frozen and reheated - sauce was broken and "mealy". There was a bad order -- like spoiled milk in the bar. Pretty unpleasant experience. Won't be going back.More

Date of visit: May 2019
Helpful?
Reviewed February 6, 2019 via mobile

My best friend and I went out to eat after doing taxes. We both had the 6oz sirloin with loaded mashed potatoes. We also had strawberry margaritas. The entire meal was spot on! I am not a fan of margaritas but their was fabulous! It...was blended with a sugar rim. The waitress was very attentive. I can't say when the last time I have had a meal when I absolutely loved every single bit of it.More

Date of visit: February 2019
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Reviewed November 18, 2018

I have been to this Chili’s many times. Service is usually friendly and food is consistent for a chain. Nice bar area. Can get busy on Friday and Saturday. A big step up from Applebee’s or Perkins.

Date of visit: October 2018
Helpful?
Reviewed June 10, 2018

First of all, I can't believe I rated Chili's a 5 out of 5. But I did, and this Chili's deserves it. My husband and I rarely go to chain restaurants but wanted something different and were in the area, so... Wow! The food was...super good, and service was fantastic. I got steak and shrimp fajitas. Because it was "fajita night" they were only $10.99. What a deal! I got 2 FULL meals out of it. Everything was so yummy. My husband got a burger, which he really enjoyed. The only thing I didn't care for was the specialty watermelon cocktail I got - it was way too sweet. We'll definitely be back!More

Date of visit: June 2018
Helpful?
Reviewed January 7, 2018

Our lunch visit to Chili's was amazing. Great decor and energy in the restaurant, plus a great waitress and an excellent meal made for a winning combination. All three of us enjoyed our meals. My daughter always gets (and always loves) the boneless buffalo wings--Chili's...sauce cannot be beat according to her. My husband got the Chicken Ranchero tacos and thought they were excellent--as always. As for me--I went bold and tried something new and it was amazing. I had the Honey-Chipotle Crispers and Waffles. It was so darn good and yummy! It's also a big portion (with 4). I could eat two and the other two heated up great for leftovers. The waffles even stayed awesome. When it comes to beer...the 2 for 1 specials they often have at Chili's are a pretty nice deal, as well.More

Date of visit: January 2018
Helpful?
Reviewed December 18, 2017

My dining companion and I ordered burgers, each a different kind of meat and a different topping, and they were delicious, but we did not get napkins until we asked for them. The fries were even better, skin-on, crispy, and salted just right. As I...was savoring my fries, the waitress came along and snatched my plate away without even breaking stride to ask if I wanted her to take it. The restaurant made good, however, by giving me a free order of fries, and the waitress apologized.More

Date of visit: December 2017
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Reviewed September 6, 2017 via mobile

The ribs were great. Wonderful flavor. The waitress, Kristine, was really energetic and hard working. We got to-go boxes and asked the waitress to take a picture of us with my wife's birthday dessert. She set our dishes aside so they wouldn't be in the...picture. A few minutes later I was looking for our food so i could box it but it wasnt around. I asked the waitress in a friendly manner if she threw it out. She immediately got a defensive tone and attitude and said "you said you were done". I wouldn't have minded the mistake, but the defensive tone and immediately putting blame on us really turned me off. I said no more. Wasn't worth it. But I took the copy of the receipt with a 30% tip and filled the other copy of the receipt out with about a 10% tip and left that for her.More

Date of visit: September 2017
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Reviewed June 13, 2017 via mobile

We don't have access to a chilis so when over in the area we take advantage of it. We enjoy the the dinner for two. Chips and salsa a must. They wanted to bring more but declined. Had the chicken strips with corn and fries...it was good and brought food home. My husband had the ribs which he enjoys found it odd no corn for him. The service was crunched because they are looking to hire but our waitress did good staying on top of things as best as you can when short staffed. The manager jumped in to help instead of just watching. I liked we were able to pay at the table so our card never is out of sight. Oh and the water was horrible it smelled and didn't taste good at all. Asked them to remove from table.More

Date of visit: June 2017
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Reviewed March 5, 2017

We only live 5 mins away and this is our go to place for dinner. I especially like the southwest entries. The endless tortilla chips are a must. Unfortunately, the new menu doesn't include my two favorite dishes. Bring back the smothered burritos! I once...told my wife I could eat here every day.More

Date of visit: February 2017
Helpful?
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Frequently Asked Questions about Chili's Grill & Bar

Yes, Chili's Grill & Bar offers takeout services.

Chili's Grill & Bar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4