We have dined here before and as most others who are familiar with this establishment, the clientele is on the elderly side mixed with a lot of Mayo employees. Large groups are the norm here because reservations are not generally needed. Yes there is free...popcorn which they keep available all the time.
Our recent visit on a Tuesday at 5:45 PM, we found the parking lot to be 100% full. People were making 2 or 3 trips around the lot trying to find parking. We parked a block away in a separate lot.
Once inside we found the place to be an absolute mess. Any open tables were dirty and cluttered with dirty dishes and napkins. Popcorn and spilled food all over the floor. We grabbed an open (least messiest) table on the raised level by the windows. It still took 15 minutes before anyone came by. Our server Aleese, was very nice and apologized for the wait. She explained that they were short staffed. We could see that there were no bus-persons, no one to clean the tables. The servers had to do it all, take orders, deliver food, bus dishes and clean the tables. They were all working very hard. When people would finish eating and leave, the table would stay messy until someone else sat there, then a server would have to clean it. Not very good management here.
Our food was not too bad. We both had a glass of red wine; malbec $7, cabernet $5.
My wife ordered the Frisco Melt which came with a side, she ordered cottage cheese which was hot (should be served cold) from being on a hot plate and next to a hot sandwich, she could not eat it, but her sandwich was good.
I ordered the Loaded Burger - mushrooms, onions, green peppers, two cheeses. My side was a baked potato. The potato was a bit under cooked, the sandwich was delicious.
So higher marks on a review could be better if not for the messy place, under staffing, the long waits and the sides not being so good. The place stays busy, so I guess most people don't care and the management doesn't either.More
