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Ratings and reviews

RATINGS
Food
Service
Value

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CUISINES
American
Meals
Lunch, Dinner
Reviews (6)
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Reviewed June 20, 2021

Yesterday 6/19/21 stopped at Buffalo KFC ordered a bucket of all dark chicken and a chocolate cake. We get home (15 miles away) only to find the chicken dried out and as far as I was concerned very old. I attempted to call and speak...to a manager about the problem only to find when you call this place you get a voice mail telling you they are open and their hours then they hang up. After reading a previous complaint regarding the manager maybe it is better I didn't talk to him. I will be contacting corporate on how this place is be handled.More

Date of visit: June 2021
Helpful?
Reviewed September 3, 2019

We stopped for buffet lunch. They have raised the price and reduced the offerings. it is a pretty disappointing buffet, unless you like large greasy chicken breasts then you will be happy.They have salad and french or ranch dressing. Over cooked mac and cheese and...some gravy with chicken and dressing I didn't bother to try.More

Date of visit: August 2019
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Reviewed September 17, 2018

Decided to try Buffalo KFC. I pass through this area on my way to visit my son in St. Cloud. 1st time through, I ordered the 9 piece chicken tenders and liked them. Had to wait, but no big deal. 2nd time, I ordered the...12 piece chicken tenders and they informed me they had just put fresh ones on to cook so if I wanted to wait 10 minutes, it would be worth it. 15-20 minutes later they pushed the bucket out the window. ( 16.63 --seems a little overpriced ) When I went to share the chicken with my 2 sons, we realized they had only given us 9 tenders. 3rd and last time I went through, I noticed the price of the 9 chicken tenders was only around 10 bucks so I ordered that and informed the person at the window of their previous mistake. He didn't respond and when he served the food, I asked him again what they would do for their short changing me He said I should talk to the manager. The manager came to the window in an obviously agitated state. I calmly informed him of their mistake and he told me that he didn't intend to do anything unless I could show him a receipt of my previous visit and insinuated that I was lying about being shorted 3 chicken tenders. This did not set well with me and struck me as being VERY petty. He became very RUDE and told me to "Drive on". When I reached my destination, I realized I actually did have the receipt he asked for in my pocket, but at the time, I was too upset after being called a liar over 3 chicken tenders. I will never visit this pathetic petty little "RIP- OFF" place again! If you go, make sure they are not over charging you and COUNT YOUR TENDERS!More

Date of visit: September 2018
Helpful?
Reviewed September 28, 2017

A rainy day and we stopped for lunch. I hadn't been here for several years and I remembered the buffet was pretty good. It has gone downhill a bit. Some Items have been removed. I liked the barbequed chicken but now it is just chicken...extra crispy and greasy. I asked for BBQ sauce which I think is pretty good so I was satisfied. Some good salad bar choices but pretty standard. If you want chicken you can get it. The cole slaw was ok. Mashed potatoes gravy, fries all ok. You had to watch your step as the floors were pretty greasy.More

Date of visit: June 2017
Helpful?
Reviewed July 14, 2015

I have eaten at many, MANY fast food and fast casual restaurants in my life. I've also worked for equally as many years in customer service, so I know good CS when I receive it. I stopped by this KFC on my way home from...work last night to pick up dinner, and the brunette Jennifer Lawrence look-alike who took my order and complimented my necklace gave me what was possibly the best customer service of my life. She asked great leading questions to help me complete my order, was friendly, and extremely efficient. If she is new and not yet jaded, PROTECT AND SHIELD HER coworkers, so she never loses her charm. If she's been at it awhile and is still that upbeat and productive...well, then she's a better woman than I am. Two thumbs way, way up for her.More

Date of visit: July 2015
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Reviewed May 31, 2014

I thought for $7Bucks with a drink the buffet would have been a joke but NOT SO, had a lot of choices it was full and clean, staff was out cleaning tables when people were leaving, some of the cleanest restrooms for a fast food...place I have been in, floors were a little messy but the place was packed full. Great place to bring the kids for $5 Bucks can get what they want no hassle! Left FULL and satisfied for 2 adults and 2 kids $24 Bucks no tip sign me up we will be back!More

Date of visit: May 2014
Helpful?1  
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