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Tim Hortons

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Just Off Interstate, West Branch, MI
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  • Excellent14%
  • Very good7%
  • Average7%
  • Poor37%
  • Terrible35%
Feb 6, 2018
Oct 6, 2017
“Filthy do not eat here ”
Restaurant Hours
Fast Food
Just Off Interstate, West Branch, MI
All Details
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1 - 10 of 14 reviews

Reviewed February 6, 2018 via mobile

This is a small fast food restaurant for God sakes. Who owns this franchise site and why is it's so dirty? Where in the world is the oversight? Being run with minimal staff? Nobody wants to clean? Ridiculous! Bathrooms are disgusting as well as floors...More

Thank JaniceBur
Reviewed October 6, 2017 via mobile

Unbelievably dirty I would t even get coffee here. If this is corporate owned someone better make A visit. If this is a franchise, take it back. No excuse for this disgusting place. Where is the county health department?

1  Thank Funtimes522
Reviewed August 28, 2017 via mobile

This location holds true to the Tim Horton's quality in their food, bakery and coffee! It was so wonderful having a perfect cup of coffee and donut! My kids loved the yogurt and breakfast sandwiches. Coffee lovers must visit!

Thank Libby R
Reviewed September 23, 2016

Seems to be the only friendly employees work afternoons or night shift. Even the management in the morning is awful! Crabby, insanely SLOW service!! They send coupons through the mail, when you go to use them the employees and managers tell you they can't use...More

1  Thank Amy M
Reviewed September 13, 2016

They are all slow and unfriendly. Never a smile on any of there faces or a thank you to be had. The inside is dirty, the floors, the bathroom and the windows. Even the counters are dirty. Never seen anyone clean anything around there. They...More

1  Thank Stacey S
Reviewed August 24, 2016 via mobile

Of course the food and drinks are good as far as taste. However, I've never waited so long in a Tim's. They seemed to be really short staffed and worked slowly. It's in a spot just off I75 where they get a lot of ppl...More

1  Thank Sherry L
Reviewed July 31, 2016 via mobile

We were here 4 times in the last 3 days. Make sure your order is right before you leave the drive through and demand a receipt because you may get charged for food you don't order. Today we were in the drive through for 35...More

Thank Kristy G
Reviewed August 15, 2015 via mobile

No customer service skills. The pick-up in front of us at the drive-thru was sitting there for TEN MINUTES (yes, we kept looking at the clock) and only got two beverages. Then our turn. No apology for the wait, or 'thanks for your patience,' NOTHING....More

Thank Patobello
Reviewed April 28, 2015

Was in the back and shocked how dirty this owner keeps this restaurant. Grease, you name it. they need to clean it up especially the bathrooms.

Thank Johnny M
Reviewed October 25, 2014 via mobile

We ordered 20 Timbits and a Pumpkin Ice Cap, 2 things. Waited forever for the order, the girl who took the order not receptive at all, not a thank you at all. Finally got the order and the lady said here you go, no receipt,...More

Thank Anita K
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Location and Contact Information
  • Address: Just Off Interstate, West Branch, MI
  • Location: United States  >  Michigan (MI)  >  West Branch
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