My family and I stopped for a meal while visiting Saugatuck from Chicago this month. The staff was kind and incredibly accommodating, and the food was fantastic. The experience could not be beat, between the downtown location and idyllic lake setting. We enjoyed our meal...so much that we came back again before we left. When I left something behind in a rush to get our toddler home, they kindly offered to get the item back to me. I really appreciate their care and consideration and will definitely return during our next visit!More

Very good food and great service but pricey. Menu includes several unique items. No coffee available. Server Megan was excellent

We checked in ahead of time online, which was very easy and saved us time. They had lots of shade outside with the umbrellas, service was friendly and quick, and food was excellent. All the adults had salads, which were all delicious! My daughter raved...about the mashed potatoes. I would definitely go here again, everyone enjoyed their meal, from the 11 year old to the 78 year old.More

Loved sitting by the water watching the boats. Our meals were so good, and even the grandkids inhaled their food, which is rare for kids. Just an enjoyable evening for dinner.

Great food and service! I’m not very original on this intro. Lol:But, I am very happy with this experience and I highly recommend it. I haven’t done any research on it prior our visit, I just walked in because I was next door having some...summertime drinks. This was the closest and most up my interest. It was my mom and I traveling and we knew what we wanted. Mermaid met our expectations for sure. The soup was outstanding, “jar of gold” was wonderful, but I needed to salt it a bit more. But the “fruti di mare” was so satisfying, I would lick the plate if no one was watching! Blue cheese martini was not too shabby, either. Overall the food was wonderful, but what made my visit so great was the service. Nicole was our server and she was very professional and attentive, and personable. I love people with personality!!! She was awesome and all her colleagues in the back. I bow my head to anyone doing their job so well in the times of short staffing. Thank you!More

We visited this restaurant while in Saugatuck for a few days. Our usual restaurant, The Southerner was closed on a Tuesday! We were seated outdoors, near the water. It did take awhile for a waitperson to get to us (we needed to ask who was...covering our section). However, the food was very good. We split the Halibut served with rice and a veggie and a fruit and veggie cup marinated and seasoned in a spice we had never heard of. Both were delicious. Wine list was ample and affordable. Glad we got to check this place out!More

After reading reviews about this place, it sounded wonderful. Sadly it was sub-par. The location is great, right along the water, however food and service is lacking. I did enjoy a 😋 hibiscus, tequila drink, and the tuna poke tostadas were decent. My boyfriend ordered...shrimp cocktail and it was awful. We were expecting chilled shrimp and he got rubbery shrimp on a plate accompanied with some sort of greens. We eat shrimp everywhere. He ordered a draft beer, even asking our waitress if they keep up their taps. She said yes, I guess what did we expect her to say. The draft beer was so average, not chilled and a little on the flat side. I'm macromatic certified and beer shpuld be served fresh, temperature recommended and glassware clean and it wasn't enjoyable. We ended up on our way home in New Buffalo and the beer was mouth-watering and fresh. This place is a gold mine with its location, too bad the food is average. The service was average as well. We did dine around 1pm on a Saturday and it was busy, but not crazy. I'm in the industry and I understand service can lack dependent on many things. But, our waitress wasn't enthusiastic. She did answer questions and even recommended her place for dinner, and gave us decent service. Coming from Chicago, next visit, I'll skip this place. Disappointing because the menu looked wonderful online.More

I was so excited to see a muffuletta sandwich on the menu. My excitement was short-lived because not only did it not resemble a muffuletta sandwich, it was disgusting. I know muffulettas..City Grocery, Napoleon House, etc. So incredibly disappointed.

Our burger and salad were quite expensive for the quality. Busy environment and great view of the channel.

Highly recommend having dinner here. The scallops and coconut shrimp are amazing! Beautiful outdoor seating right on the river. Also enjoyed a crisp Sauvignon blanc with dinner. Will return in the future!

Lots of delicious fish options! Tuna poke tostadas were an amazing appetizer. Loved sitting outside watching the boats go by.

We stopped here for an appetizer and drinks. The service was great and the view was beautiful. Extensive drink menu! Hard to decide what cocktail to choose. Had the Crab Rangoon Nachos and it was outstanding.