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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast Food
Meals
Lunch, Dinner
FEATURES
Wheelchair Accessible
Reviews (12)
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2
5
2
0
3
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Time of year
LanguageEnglish
Traveler rating
2
5
2
0
3
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Reviewed 4 weeks ago

Okay there is a woman that always works the drive thru, not sure of name but a bigger woman anyway, she is extremely rude every single time we go there. Then on top of it she doesn't wear gloves or a mask. Rips my card...out of my hand. I need to figure out how to contact people higher up cuz she is terrible. And they have the nerve to post signs about, refusing service if the customer is rude, if should work both ways, she is an absolute terror. We will never go there again with her working there. If I could I'd give it a zero.More

Date of visit: April 2021
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Reviewed December 6, 2020

We ordered 2 shakes, a large and a small. The large was filled half way, it was the same size as the small when compared. While we were ordering, we could hear through the intercom, the workers joking and using vulgar language!! Getting more and...more disappointed with this place every time we go. Tried uploading the photo of the shakes but conveniently the file is too large.More

Date of visit: December 2020
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Reviewed September 22, 2020

The last time I visited a Beef-A-Roo was in the 80's in Marquette. I decided to stop in at one of the two remaining UP locations, in Negaunee (the other one is in Iron River) and I was pleasantly surprised with my meal. Very good...service and they had an exhaustive menu offering. Highly recommend if only for nostalgic reasons!More

Date of visit: September 2020
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Reviewed September 21, 2020

I have never encountered such horrible customer service at a restaurant! Not only would they not make our order right, but the manager actually argued with me about it. I grew up in Negaunee and have been going to Beef a Roo for 30 years....After this sad display of morality, they have lost my family's business. Especially during these difficult times we are all in, to be treated like that, makes me lose even more faith in humanity. IT WAS A SANDWHICH!! It was less expensive than the one they gave me! Beef a Roo is so overpriced as it is, and to spend $5 on a sandwich that I didn't even order, is pretty unappetizing. So much for "the customer is always right." The customer is not even treated respectfully. Good Luck Beef a RooMore

Date of visit: September 2020
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Reviewed August 17, 2020

My husband and I are traveling in the time of Covid-19. I will also rate restaurants on their handling of the virus. The inside dining is closed in this location and only drive-thru available. The person working the drive-thru was not wearing a mask and...it was very disturbing. We ordered two shakes and they were okay. The price for a small and medium shake was $7.29 with tax.More

Date of visit: August 2020
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Reviewed September 19, 2019

The Negaunee Beef A-Roo is the only one around ever since the one in Marquette closed last year. The food is not great (there are better fast food choices), but it's not bad, either, and okay when you want something different to wolf down. Drive...through service is friendly. 3.4 stars rounds down to 3.More

Date of visit: September 2019
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Reviewed November 6, 2018

the food is by far better than other fast food chains. It is made to order not hot and ready. The french fries are great. Because it is made to order, the service is slow. You wait some time for your order. I go there...regularly.More

Date of visit: October 2018
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Reviewed October 12, 2016

Small family diner much like an A&W / Big Boy hybrid. Fast food items but also dinner items on menu. Nice seasonal selections like their specialty salads. Easy on/off from Hwy 41

Date of visit: November 2015
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Reviewed October 11, 2015

Ordered my food three minutes before closing. The girls working behind the counter were very friendly and had smiles. I was not uncomfortable ordering a large chicken fingers and a large fry. The food was made promptly, had a few extra chicken fingers, and the...fries were salted correctly. Two thumbs up! As for taste the tenders were crispy and had a buttery undertone. What moved me the most was the friendly attitude of the staff.More

Date of visit: October 2015
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Reviewed April 28, 2014

While the building is old and out of date, even a bit dirty, the food is wonderful. I love their cheddar fries most of all. Their sandwiches are prepared to order so everything is fresh and hot. Our favorites are the steak sandwich and the...beef & cheddar. The chili is decent and the salads aren't too bad. You are supporting a local business too!More

Date of visit: April 2014
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Frequently Asked Questions about Beef A-Roo Restaurant

  • Beef A-Roo Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4
    • Service: 4.5
    • Value: 4.5