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Steak 'n Shake

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32751 Concord Dr, Madison Heights, MI 48071-1113
+1 248-588-1355
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  • Excellent25%
  • Very good22%
  • Average19%
  • Poor5%
  • Terrible29%
Travelers talk about
“fries” (6 reviews)
“rated high” (2 reviews)
Closed Now
American, Fast Food
32751 Concord Dr, Madison Heights, MI 48071-1113
All Details
Write a ReviewReviews (36)
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1 - 10 of 36 reviews

Reviewed April 2, 2018

First, I will say that I love Steak and Shake restaurants. They have good burgers and yummy shakes. This particular location is ridiculous. I don't know if they're understaffed or what but I went to the drive-thru here and it took 40 minutes of waiting....More

Thank eurasianchick87
Reviewed March 13, 2018 via mobile

We needed a quick and reasonably priced meal in this area on our way to another appointment and, since we had had a previous good experience with Steak 'n Shake out of state, decided to try this one. The reviews were not that good but...More

1  Thank DavidMcKendry
Reviewed October 12, 2017

If this were the only Steak 'n Shake location I had been to, I would never go to one again. It's that bad. We've been there a couple times now and every single time the service is absolutely horrid. The first time was around 3pm...More

3  Thank emerson5575
Reviewed June 18, 2017

Food was great, Staff was fair, Cleanliness was way off! Waited quite awhile to be seated due to tables not being cleared!

Thank James M
Reviewed April 26, 2017 via mobile

I have been to the same location near Oakland mall a few times. I have always been pleased that unlike so many of the big chains, Steak and Shake always manages to get the customer HOT food even at the drive up window. They are...More

Thank Richard L
Reviewed April 14, 2017 via mobile

Excellent super-friendly and patient service! Got exactly what we ordered. Store needed some deep cleaning though (dusting registers, chrome under counter at carryout register). Get your salt & vinegar fries while you can as they are phasing them out soon :(

1  Thank Jabell1969
Reviewed February 16, 2017 via mobile

One of the few places open late on a week night for dinner. Visited around 11pm after a long drive. Ordered that chili five way, garden salad, and triple burger meal. Everything was hot and fresh. The salad was surprisingly fresh and good. I loved...More

Thank queendork76
Reviewed February 5, 2017

I always liked Steak n Shakes Chili mac. But not this one. First of all the Woman at the window Shantaa however you spell it is the meanest person I have ever come across as the face of a company . The last thing I...More

Thank GregJay P
Reviewed December 31, 2016 via mobile

Came here before going to the John R theater for a movie. So painfully slow with both server and kitchen. Order a milkshake and it takes forever. You would think a place with "shake" in the name could make a milkshake quicker. Same with chocolate...More

Thank Teresa G
Reviewed December 21, 2016

We decided to go to Steak and Shake since it was across the street from the store we were at. They do not pretend to be a high end restaurant. They have always been clean, easy to get into, and decent service (which our server...More

Thank Dorian W
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Wheelchair Accessible, Waitstaff
Good for
Families with children
Open Hours
12:00 PM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 32751 Concord Dr, Madison Heights, MI 48071-1113
  • Location: United States  >  Michigan (MI)  >  Madison Heights
  • Phone Number: +1 248-588-1355
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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