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Steak 'n Shake

32751 Concord Dr, Madison Heights, MI 48071-1113
+1 248-588-1355
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Overview
  • Excellent29%
  • Very good23%
  • Average17%
  • Poor5%
  • Terrible26%
Travelers talk about
“fries” (7 reviews)
“burgers” (3 reviews)
“rated high” (2 reviews)
Open Now
All hours
CUISINES
American, Fast Food
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
32751 Concord Dr, Madison Heights, MI 48071-1113
All Details
Write a ReviewReviews (34)
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1 - 10 of 34 reviews

Reviewed October 12, 2017

If this were the only Steak 'n Shake location I had been to, I would never go to one again. It's that bad. We've been there a couple times now and every single time the service is absolutely horrid. The first time was around 3pm...More

Thank emerson5575
Reviewed June 18, 2017

Food was great, Staff was fair, Cleanliness was way off! Waited quite awhile to be seated due to tables not being cleared!

Thank James M
Reviewed April 26, 2017 via mobile

I have been to the same location near Oakland mall a few times. I have always been pleased that unlike so many of the big chains, Steak and Shake always manages to get the customer HOT food even at the drive up window. They are...More

Thank Richard L
Reviewed April 14, 2017 via mobile

Excellent super-friendly and patient service! Got exactly what we ordered. Store needed some deep cleaning though (dusting registers, chrome under counter at carryout register). Get your salt & vinegar fries while you can as they are phasing them out soon :(

1  Thank JenBell1969
Reviewed February 16, 2017 via mobile

One of the few places open late on a week night for dinner. Visited around 11pm after a long drive. Ordered that chili five way, garden salad, and triple burger meal. Everything was hot and fresh. The salad was surprisingly fresh and good. I loved...More

Thank queendork76
Reviewed February 5, 2017

I always liked Steak n Shakes Chili mac. But not this one. First of all the Woman at the window Shantaa however you spell it is the meanest person I have ever come across as the face of a company . The last thing I...More

Thank GregJay P
Reviewed December 31, 2016 via mobile

Came here before going to the John R theater for a movie. So painfully slow with both server and kitchen. Order a milkshake and it takes forever. You would think a place with "shake" in the name could make a milkshake quicker. Same with chocolate...More

Thank Teresa G
Reviewed December 21, 2016

We decided to go to Steak and Shake since it was across the street from the store we were at. They do not pretend to be a high end restaurant. They have always been clean, easy to get into, and decent service (which our server...More

Thank Dorian W
Reviewed November 28, 2016

The food was good.. Too bad it took almost 45 mins to get out food. Try and dont go in there after 11 pm. Because the employees are not there to work they are there to play around. Also half out order was wrong but...More

1  Thank W5997ETstephaniet
Reviewed November 2, 2016 via mobile

I asked for a Wisconsin Buttery Burger, and I get a Western BBQ Burger...the employees are too busy jacking their jaws with their homies, not to mention on their phones...they don't care about customers. Also...had to ask twice for a spoon and crackers to go...More

Thank Storm W
Nearby
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Families with children
Open Hours
Sunday
12:00 PM - 3:00 AM
Monday
10:00 AM - 3:00 AM
Tuesday
10:00 AM - 3:00 AM
Wednesday
10:00 AM - 3:00 AM
Thursday
10:00 AM - 3:00 AM
Friday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 32751 Concord Dr, Madison Heights, MI 48071-1113
  • Location: United States  >  Michigan (MI)  >  Madison Heights
  • Phone Number: +1 248-588-1355
  • E-mail
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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