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Outback Steakhouse

$$ - $$$
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3650 28th St SE, Kentwood, MI 49512-1606
+1 616-957-7932
Website
Today
12:00 pm - 8:30 pm
Closed now
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Hours:
Sun 12:00 pm - 8:30 pm
Mon - Fri 4:00 pm - 9:45 pm
Sat 12:00 pm - 9:45 pm
More Info
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Muskegon, MI
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed March 25, 2017

The weight loss referred to is not around the middle of your waist, but in the middle of your plate! My husband, brother & I all ordered the same 12 oz ribeye we always order, in spite of the ridiculous amount they charge for it these days, because it tastes so good. When our food came none of the steaks... More 

Helpful?
Thank MJOutofTown
Hull, Massachusetts
Level Contributor
1,100 reviews
654 restaurant reviews
common_n_restaurant_reviews_1bd8 340 helpful votes
Reviewed January 21, 2017 via mobile

It was my daughters turn to pick dinner and unfortunately she picked outback. The complete experience was a train wreck. Our pager was not working, so other groups were seated before us. Then they "double seated" us so our waitress was too busy. After being taken back by the high prices (must be how the paid for the new front... More 

Helpful?
Thank Edelan
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

We hate to hear about the disappointing experience. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Kentwood, MI". We can then correspond directly over email. Sincerely, Lacey Outback Steakhouse More 

Caledonia, Michigan
Level Contributor
187 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed December 11, 2016

I like the sirloin steak they do here once in a while, and since they were promoting all you can eat shrimp we stopped in for dinner. We were seated immediately on a Friday night, which should have told me something. We havent been here in quite a while and prices have gone up since our last visit. I ordered... More 

Helpful?
Thank MidwestJA
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

This isn't the way things should be. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Kentwood, MI". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse More 

Caledonia, Michigan
Level Contributor
35 reviews
27 restaurant reviews
Reviewed November 15, 2016 via mobile

If you remember the Outback of years ago, don't bother coming back. The food was only ok. The size of the portions were small and the meals no longer come with anything. And that birthday free desert is a small bowl of ice cream. Won't be back.

Helpful?
Thank sherriephillips
Grand Rapids, Michigan
Level Contributor
81 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed November 6, 2016

Celebrated our 39 anniversary with good food and drinks ,the service was outstanding ,quick and attentive.

Helpful?
Thank Norbert D
Level Contributor
5 reviews
5 restaurant reviews
Reviewed October 5, 2016 via mobile

Went into the Outback Steakhouse last night for dinner before going to a movie. Outside of restaurant is under construction so it made it bit of a fiasco to figure out where to enter. I ordered the 8oz sirloin with grilled shrimp on the Barbie, a baked potato, broccoli and cheese, and a mango cocktail. The waitress, Marissa, was fabulous... More 

Helpful?
Thank Jennifer S
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

We can do better. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Kentwood, MI". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse More 

Grand Rapids, Michigan
Level Contributor
1,322 reviews
623 restaurant reviews
common_n_restaurant_reviews_1bd8 335 helpful votes
Reviewed September 13, 2016

We keep asking ourselves why we keep stopping here. Recently the service has been pretty poor and the manager is always willing to come out, listen to you, and offer you a free desert or appetizer if you return. They just don't get it......we vow not to return after this last time. The portions are definitely smaller....thinner too......sides are almost... More 

Helpful?
Thank RickMIusa
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

We can do much better than this. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Kentwood". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse More 

Michigan
Level Contributor
87 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed September 10, 2016

Stopped here for dinner, was always one of our go to spots if we wanted a good dinner, not so anymore. The hostess was very friendly and sat us at nice booth, that was the highlight of this trip. Waitress Shelby was inattentive at best and made us feel like we were inconveniencing and annoying her with the 3 times... More 

Helpful?
3 Thank Unlucky-itseemz
Michigan
Level Contributor
176 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed August 25, 2016 via mobile

It's been a while since we were at Outback so we stopped there for an anniversary dinner for my in-laws. First thing noticed was portions are much smaller. Not maybe a bad thing but not what we're used to. Service here was good. Waited a bit long for entree. Sirloin ordered medium by two of us came medium well and... More 

Helpful?
Thank Lakerspud
Grand Rapids, Michigan
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed July 26, 2016

The best steak we have had in a long time. Very flavorful and all the sides were good also. Very attentive waitress and appreciated the manager coming over and talking. Very friendly place with good service and great food.

Helpful?
Thank dannaroot

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$40
Cuisine
American, Steakhouse
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Families with children
Open Hours
Sunday
12:00 pm - 8:30 pm
Monday
4:00 pm - 9:45 pm
Tuesday
4:00 pm - 9:45 pm
Wednesday
4:00 pm - 9:45 pm
Thursday
4:00 pm - 9:45 pm
Friday
4:00 pm - 9:45 pm
Saturday
12:00 pm - 9:45 pm
Location and Contact Information
  • Address: 3650 28th St SE, Kentwood, MI 49512-1606
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Kentwood
  • Phone Number: +1 616-957-7932

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?