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Webster's Prime

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100 W Michigan Ave, Kalamazoo, MI 49007-3963
+1 269-343-4444
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Overview
  • Excellent49%
  • Very good21%
  • Average13%
  • Poor15%
  • Terrible2%
Travelers talk about
“steak” (49 reviews)
“pretzel bread” (3 reviews)
Closed Now
Hours
CUISINES
American, Steakhouse, Seafood, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
100 W Michigan Ave, Kalamazoo, MI 49007-3963
All Details
Write a ReviewReviews (104)
Traveler rating
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1 - 10 of 103 reviews

Reviewed 4 weeks ago

Shortly after we were seated a group came in that was loud and foul mouthed . We had hoped once they were eating they would settle down. It just became worse and worse. We were going to finish our wine but the language was so...More

1  Thank _kathysewsew
Anna S, Floor Supervisor at Webster's Prime, responded to this reviewResponded 3 weeks ago

Our entire team is saddened to hear about your recent visit to our restaurant. We believe no guest should ever leave with an unsatisfactory experience, and are deeply sorry that your recent visit missed that very mark! The complacency mentioned in your review regarding this...More

Reviewed March 3, 2018

We go to Webster's for special occasions and Kalamazoo Restaurant Week. Food is very good, wine list is excellent, and servers are professional. Always a positive experience.

Thank AJosephD
Reviewed February 16, 2018

My review for this fine restaurant is long overdue. Before I retired, my boss from Chicago would treat my wife & myself to a fine dinner here whenever he worked with me. Of course, i did not tell him this was the most expensive restaurant...More

Thank Brad R
Reviewed February 14, 2018

nice place located in downtown kalamazoo. found the service to be very good. good menu. is a high-end place so expect to pay for what you get - but found that the quality was quite good. had some crab cakes that were very good. also,...More

Thank jon s
Reviewed February 12, 2018 via mobile

So the husband and I dined here on Saturday night and it was not worth the price paid. The entire restaurant smelled like the ocean the entire time we were there which is a big turn-off. There were not a lot of options for you...More

Thank thabestmom29
Anna S, Manager at Webster's Prime, responded to this reviewResponded February 14, 2018

We are extremely sorry to hear about you and your Husband's recent dining experience with us! Your feedback has been addressed,and sincerely acknowledged by our Kitchen as a poor culinary experience that is not indicative of our high food and service standards. We hope and...More

Reviewed January 17, 2018

I knew going in that this restaurant was expensive....but I thought that meant I was going to get a great meal. I got great service.....server was excellent, provided info about the menu, free bday treats for my son, very obvious concern when one steak was...More

Thank DeputyDe
Stefan J, General Manager at Webster's Prime, responded to this reviewResponded January 19, 2018

DeputyDe, Thank you for your feedback, while painful, it is still a valuable gift to assist us in our growth. We strive to make every evening and occasion special at Webster's; I personally apologize for falling short this time. We will be in touch very...More

Reviewed December 2, 2017

A part of a Radisson Hotel. A VERY expensive restaurant with a not so intimate decor. One presentation was lovely and the other was a filet on a large white plate with three very small pieces of a cold potato. Blah!

Thank Tiny46748
Reviewed November 24, 2017 via mobile

Dined with my husband and mother in law, food was ok but overpriced for the quality. My husband told them we were there to celebrate my birthday but not even so much as dessert as a complementary gift. Not someplace I would recommend to anyone....More

Thank 62ish
Anna S, Manager at Webster's Prime, responded to this reviewResponded November 27, 2017

Our entire team is deeply sorry about your recent visit to our restaurant! Your feedback is a gift, and for that, we thank you. We believe that no guest should ever leave with a bad experience, no less an experience that missed the very mark...More

Reviewed September 17, 2017

For our anniversary we wanted a special experience. The customer service at this restaurant has always been exceptional, and this visit met our expectations. My husband ordered the certified Piedmontese steak, as he had read about these steaks from Nebraska being very tender. He was...More

Thank Cynbuy
Reviewed August 11, 2017 via mobile

Was craving a creme brule after dinner and Google recommended this place. Service was good, the creme brule was fabulous, and as a bonus they had a live trio playing jaws and blues! It was a lovely end to our evening!

Thank Tereza H
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Ask a question
Questions & Answers
Ablouise
February 4, 2017|
Answer
Response from Alexa a | Property representative |
Ablouise, Thank you for reaching out, and we do not have a specific dress code. I usually suggest business casual, but many guests join us in jeans and a nice top. Whatever you are most comfortable works for us. Thank... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$20 - $65
Meals
Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Private Dining, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Romantic, Business meetings
Open Hours
Monday
5:00 PM - 10:00 PM
Tuesday
5:00 PM - 10:00 PM
Wednesday
5:00 PM - 10:00 PM
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 10:00 PM
Saturday
5:00 PM - 10:00 PM
Location and Contact Information
  • Address: 100 W Michigan Ave, Kalamazoo, MI 49007-3963
    (Rose Street)
  • Location: United States  >  Michigan (MI)  >  Kalamazoo County  >  Kalamazoo
  • Phone Number: +1 269-343-4444
  • E-mail
Description
We at Webster's Prime love our location, and love celebrating our area's culture and harvest. Steaks, fresh seafood, and seasonal ingredients come together to create a dynamic dinner menu. From our family of staff, to the ingredients on our plates, Webster's Prime proudly serves the best of local and global. We know you have choices in your dining experience, and we truly appreciate your time and choice of Webster's Prime.
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