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2288 N Park Dr, Holland, MI 49424-9596
+1 616-395-9627
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30 Reviews from our TripAdvisor Community

Traveler rating
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Showing 28: English reviews
Atwater, Ohio
Level Contributor
10 reviews
7 restaurant reviews
2 of 5 stars Reviewed 3 weeks ago

We stopped here thinking it would be the great quality of the steak & shakes at home. NOT SO, the "steakburger" was thin & so dry we couldn't hardly chew them , the fries were cold and hard and the milkshakes were so thin the cherry fell straight to the bottom of the glass when I put the straw in.... More 

Thank Rae R
San Diego, California
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I took my grandchildren here for lunch on Wed. July 27. We had to wait one hour for the food and took it as a takeout because of another event. When I asked to speak to the manager, Brenda, the manager, said they were short handed and tough luck. She then said she was so frustrated that maybe she should... More 

Thank rickb60750
Jackson, Michigan
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 21, 2016

Just wanted a burger and salad on a Sunday night, so we stopped at the local Steak and Shake near our home. Struck right away by staff that all appeared burned out, sad expressions, tired. Clearly no one felt like smiling at customers Looking out over restaurant, the place was incredibly dirty. Many tables were still strewn with trash ,... More 

Thank Bill B
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 6, 2016

Went in on a Friday shortly after 6. Knew it would be busy, but this was crazy. Waited 30 minutes for 3 burgers and then received an incomplete order. Had to wait another 15 minutes to get the 3rd burger. Manager did nothing to rectify the situation and seemed unconcerned about our future business. He has lost it permanently.

Thank Jim Y
Holland, Michigan, United States
Level Contributor
69 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 6, 2016 via mobile

This is the first time I've been back to this Steak 'n Shake in a couple of years because the last time I was there, the floors were so dirty that we felt disgusting. Also, the service was painfully slow - waiting over 30 minutes for our order. Well, after a couple of years, it seems the barely anything has... More 

Thank Timothy D
Holland, Michigan USA
Level Contributor
426 reviews
237 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed September 17, 2015 via mobile

You have to show up between 2:00 & 5:00 am or pm HAPPY HOUR... because all drinks are half-off! The shakes are the best and made to order!

Thank Marty O
Level Contributor
72 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 31, 2015

Our hamburgers were good; my son liked that his was crispy (NOT burnt/overcooked) around the edges. The fries are thin. I had the Parmesan/herb fries and would not order them again since a glob of Parmesan was shaken over the center of the fries. My middle schoolers each had a regular-sized Nutella milkshake, and they both said that was much... More 

Thank Maize24
Illinois, United States
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2015

Stopped at this location for dinner. Our server was very attentive and personable. Food came quickly, as ordered, and was delicious! All in all a nice stop.

Thank Susan S
London, United Kingdom
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 28, 2015

Having been to Steak & Shake in Ohio, i was really looking forward to visiting this restaurant. I was disappointed. The service was not too good and being a party of 7 seemed too much effort. When we got our food, it was fine.

Thank Aprilbloom63
Zeeland, Michigan
Level Contributor
167 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed April 27, 2015 via mobile

Went to steak and shake at about 8 PM on a Saturday evening. We were quickly seated. We were immediately greeted by out our server, Griselda (sp?). I've been in many restaurants but I don't recall the last time I saw server with such a big smile. My daughter ordered the chicken fingers with fries and a shake and I... More 

Thank ZeelandBrian

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3 of 5 stars
  • Value
    4 of 5 stars
    3 of 5 stars
American, Fast Food
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff
Good for
Families with children
Location and Contact Information
  • Address: 2288 N Park Dr, Holland, MI 49424-9596
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Holland
  • Phone Number: +1 616-395-9627
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak & Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?