My husband and I chose The Melting Pot for our first anniversary dinner. We made a reservation in advance and were seated right away! Then, the wait began. It took several minutes for our waitress to acknowledge we were there. Then, several more minutes to...take our drink order. And even more time passed before we could even place our order. Every time she spoke with us, she was carrying something else for another table, giving the impression that we were an after-thought. When we finally were able to place our order, we ordered all courses at once and ordered the Melting Pot features - easy to remember! But the wait continued! We arrived at 7:38pm and received our first course at 8:25pm. There was too much wine in the cheese for the first course. We waited again and finally received our salad course, which wasn’t impressive or really worth our time. And you guessed it, we waited again. Somewhere along the way another waiter noticed that our service was lacking and apologized to us. When we received our entree course, they had run out of salmon and replaced it with filet - not gonna complain about more filet, but they didn’t ask us what a suitable substitute would be for us. The meat is the star here - not sure why they even serve the veggies. And finally, we received dessert, just in time to finish our meal before the COVID curfew! We left the restaurant at 9:55pm, having lost the last two hours of our lives. Later, we realized the waitress forgot to bring our credit card back to us, so we got to revisit the next day to pick it up from the restaurant.
I’m not sure what was going on, but it was clear our waitress was not having an “on” day. But we still left a respectable tip, because people deserve a living wage, even on their bad days.More