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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$8 - $24
CUISINES
American, Barbecue, Bar, Pub
Special Diets
Gluten Free Options
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meals, features, about
Reviews (153)
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153 results
Traveler rating
65
50
23
10
5
Traveler type
Time of year
LanguageEnglish
Traveler rating
65
50
23
10
5
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Reviewed November 22, 2020

My husband and I came here for dinner and drinks. We split the meat sampler and had leftovers. The drinks were great and our waitress was fabulous

Date of visit: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 8, 2020 via mobile

Met friends to celebrate our New Year and picked Gilly's bc some had never eaten there and location was good. Had reservations but really didn't need them for a Saturday @6:30p, table for 8 was available this night. Service was great our waitress was attentative...and pleasant. Drink order taken immediately and she was patient with needed brew samples. Our order was correct and everything was very good. The dishes were 2 had simple bowl with chicken, corn, potatoes and gravy, 2 had burnt tips very tender, the burger was good, Gilly Philly was good and mac&cheese with brisket was good and lentil curry was good. The only side that I would not get again is the Mac and cheese... disappointed since it was a main entree... Certainly not the same. The BBQ sauce were good... I tend to like spicy and there a couple. Sangria was good, beer was cold, company was wonderful so all in all it was a good night... Would definitely go back more items would like to try.More

Date of visit: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MattD760, Owner at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded January 13, 2020

Thank you so much for the stellar review! We are so glad you enjoyed everything from the dinner and drinks to the service. We appreciate the kind words, and we hope you join us again soon :)

Reviewed August 8, 2019

Very nice bartenders. The food was mediocre. A nice place to meet friends but the music is so loud that you cant talk to each other without shouting.More

Date of visit: July 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded August 12, 2019

Hello, thank you for your review! We're happy to hear you had friendly service during your visit to Gilly's Smokehouse, but we're sorry that your overall experience was not stellar. We appreciate the feedback and are happy to discuss your visit further -- please email...More

Reviewed April 5, 2019 via mobile

We attempted to have dinner at Gilly's on March 28 following the Trump rally. We waited at the host station for about 20 minutes before the host acknowledged us. He very rudely approached us and asked "do you have a reservation?! You won't be seated...for at least 2 hours if you don't have a reservation!" The restaurant was less than half full at the time and we were only requesting for a party of two. We were not wearing any political garb and my friend is an African American. Based on how rudely we were treated I'm left with only two conclusions. The host was either racist or had hate for anyone he assumed went to see president Trump. Even if he had some other reason to mistreat customers in this manner I'm certain neither of us will be patronizing the BOB in the future. We were graciously accommodated at another BUSIER establishment shortly thereafter.More

Date of visit: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded April 8, 2019

Hi Jim, we are very sorry about your experience with us at Gilly's, and thank you for bringing this to our attention. While our staff may have been overwhelmed by the large influx of guests on that date, it is no excuse for poor customer...More

Reviewed March 29, 2019 via mobile

Went at 9PM and about 1/2 of the tables were open; small little sign said “please wait to be seated” We waited about 10 minutes for a host to greet us. There was apparently a Trump rally across the street that let out and other...people were cutting in through the side of the restaurant and seating themselves while we waited because there were so many open tables and nobody was greeting guests; very confusing. The host finally came to greet us and the first thing he said, rudely, was “Do you have a reservation? If not, you may as well go somewhere else because it will be at least an hour and a half!!!; we said “no” and he said “try upstairs” and walked away. Meanwhile, there were a total of 9 people at the 5 large high top tables in the bar and less than 1/2 of the tables occupied on the other side of bar. Although there may have been a large crowd coming to fill the restaurant, I highly doubt anyone needed dinner reservations at 9P for a restaurant/bar that was barely occupied. I’m not sure if he didn’t like that one of us was Hispanic or thought we were Trump supports or something, but nonetheless, there was something he didn’t like about us and after being treated that way, this will be our last visit to the BOB. Went to Zs down the road and shared a high top table with some friendly people we didn’t even know. They had been at the Trump rally and said the same thing happened to them at this restaurant and why they went to Zs too. As we walked back past this place an hour later, it was still 1/2 empty. Maybe they have plenty of business and don’t need our money; yah, they have assured themselves of that - thanks for reading.More

Date of visit: March 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded April 8, 2019

Hi Dave, thank you for bringing this to our attention. We are very sorry about your experience with us. While our staff may have been overwhelmed by the large influx of guests and reservations on that date, it is no excuse for poor customer service....More

Reviewed March 24, 2019 via mobile

My wife and I stopped before a show at 20 Monroe Live. And we were glad we did. The live music was hopping (even though it took me awhile to figure out it was coming from another place in The B.O.B.) and the food tasty...we wanted something small as we ate a late lunch so decided to try a couple different tostadas. Wow... they were not your typical greasy fast good variety. The beer menu was varied with both local brews and some larger breweries available. And this bourbon lover enjoyed the bourbon selection. And although we didn’t intend on having dessert, for $5 we could resist the strawberry shortcake. Glad we got it.More

Date of visit: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded March 25, 2019

Thank you so much for the stellar review! We're glad you stopped by and enjoyed everything. We hope you join us again before your next concert night :)

Reviewed March 18, 2019 via mobile

So I pulled into the hotel and asked where I should go and the bellman told me the B.O.B. I came inside and found a seat at Gilly’s Smokehouse. Great bartender who told me to try the brisket or anything smoked and he was right....Deviled eggs were great too! I was offered samples of the locally crafted brews, but settled on B.O.B. S Blonde. Nice bar to watch the game and have a relaxing night.More

Date of visit: March 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded March 25, 2019

Hi there, thank you so much for the awesome review! We are so happy to hear that your bellman recommended us and we delivered. We're glad you enjoyed your dinner with us, and we hope you join us again the next time you're in town.

Reviewed February 15, 2019

Probably the worst burnt ends I've ever encountered... nothing burnt... not even close... literally 5 small pieces for $15 and they if you could even get a couple of small pieces of meat off each one I'm probably exaggerating. Took about 30 minutes to get...the take out order, and never asked if I even wanted any sauce with the burnt ends. I'm glad I asked - the carolina sauce was decent and since the burnt ends weren't burnt, it was definitely a plus. Texas toast was cold and the mashed potatoes were the best part of the dinner.More

Date of visit: February 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded February 18, 2019

I'm very sorry that you did not enjoy your dinner with us. Please email our manager Matt (mmeyers@gilmorec.com) to tell us how we can improve this for you. Thank you.

Reviewed January 6, 2019

We were seated promptly by the host. We recieved our drinks & food quickly. All four us liked our food. Our waitress was very friendly but she didn't ask us if we wanted more drinks, it was like they were rushing us out. The booth...seat we had was cramped and the table wobbled so if our drinks were full and someone put their hand on the table the drinks would spill out. i liked the atmosphere and I will probably return.More

Date of visit: January 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded January 7, 2019

Hi Tammy, thank you for the great review and the feedback about our service. We will definitely check on those wobbling tables! Glad to hear you enjoyed the food, and we look forward to seeing you at Gilly's again :)

Reviewed October 20, 2018 via mobile

Really good service and food. Even though they were fairly busy, the bartender did great. Food was hot and out fast.

Date of visit: October 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded October 31, 2018

Thanks for the kind review! We glad you enjoyed your experience with us at one of our restaurants. We hope you join us again soon and try out another restaurant!

Reviewed October 3, 2018

When travelling for business or with friends, my wife and I often struggle to find a restaurant that satisfies our friends, but also offers vegetarian meals for us. Gilly's provided both. My colleagues enjoyed the omnivore options, and the vegetarian meals (more than just a...salad) were outstanding.More

Date of visit: September 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded October 19, 2018

Thank you for the outstanding review, Bob! We are happy to hear that you were able to accommodate all tastes and diets in your group. We hope you join us again soon!

Reviewed October 1, 2018

Visited here this past Saturday during ArtPrize. Yes they were very busy. Service was good, food was just OK. I had the brisket burnt ends on Texas toast. Very little brisket, lots of mashed potato and slaw. $14 for this sandwich is stretching it.....

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded October 19, 2018

Hi there, we are sorry you did not have the best experience with us! Please feel free to reach out to our manager Matt at mmeyers@gilmorec.com to tell us more about your visit and how we can improve for your next visit. Thank you!

Reviewed September 2, 2018 via mobile

Not sure when they changed to a smoke house, was disappointed! Had some oysters and beer, witch is what I wanted! Oysters were killer! Wife tried the beef brisket and both of us thought is really good! Atmosphere was good as usual, bar tender Rip...was fabulous!More

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded September 6, 2018

Thanks for the awesome review, despite the change in menu! We're glad you were still able to find dishes that you enjoyed and hope you join us again soon!

Reviewed August 13, 2018

My husband wanted to eat here while we were in town on vacation. We went with our children. They enjoyed the mac and cheese dish. I ordered the cabbage ramen with no egg or pork rinds. It was really tasty. My husband ordered the poor...man's burnt ends. He really enjoyed this dish. We made a reservation as we were told it gets busy on Saturday nights. This weekend was fairly slow and there were a lot of empty tables. The service was great.More

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded August 14, 2018

Thanks for the great review! We hope you join us again soon :)

Reviewed August 13, 2018 via mobile

Sure we were there on a busy night but I would think management could staff for specific circumstances. Additional, food was over cooked and tasteless and took much too long to deliver, drinks included. Over priced and nothing to write home about. And one more...FYI; don’t bring your children here later at night, especially over the weekend. It’s a bar/night club with an identity crisis.More

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gilmore C, Public Relations Manager at Gilly's Smokehouse at The B.O.B., responded to this reviewResponded August 14, 2018

Hi Jason, we're very sorry that your experience with us did not meet expectations. Feel free to reach out directly to our manager Felicia at fflores@gilmorec.com to elaborate on your visit and tell us how we can improve this for your next visit. Thank you.

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GILLY'S SMOKEHOUSE AT THE B.O.B., Grand Rapids - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Gilly's Smokehouse at The B.O.B.

Yes, Gilly's Smokehouse at The B.O.B. offers takeout services.

Gilly's Smokehouse at The B.O.B. is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4