We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Hotel Mertens

Claimed
COVID-19 Update: Local restaurants need your support! Purchase a gift card directly from them and make a difference. Purchase a Gift Card
Reserve a Table
2
Sun, 4/5
8:00 PM

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
French, European
Special Diets
Gluten Free Options
Meals
Dinner, Brunch, Breakfast, Lunch, Drinks
View all details
meals, features, about

Location and contact

Improve this listing
Reviews (55)
Filter reviews
55 results
Traveler rating
25
10
8
10
2
Traveler type
Time of year
LanguageEnglish
Traveler rating
25
10
8
10
2
Show reviews that mention
All reviews brunch steak frites profiteroles foie gras french onion soup coq au vin croque monsieur ratatouille cheese plate deviled eggs chocolate pot de creme club sandwich oysters fries edith piaf left room for dessert french cuisine
Selected filters
FilterEnglish
Updating list...
Reviewed February 15, 2020

Our party of four came for a Valentines Day celebration. The restaurant did not have a special menu, which was fine. Their usual menu has much to offer, mainly French bistro classics. We arrived about 15 minutes before our reservation so we had a drink...More

Date of visit: February 2020
Helpful?
Reviewed February 8, 2020

We tried to go to Max’s Tiki Bar but there was a long line so we randomly walked into New Hotel. I’m a snob about cosmos and Abby did me proud!!! Stayed for two. Thank you. Didn’t have any food but I’ll definitely be back.

Date of visit: February 2020
Helpful?
Reviewed December 24, 2019

We've enjoyed New Hotel Mertens on several occasions, but this evening was the best for the authenticity of their French cuisine. The Beef Bourguignon reminded us of a left-bank family-owned café. The chef takes pride in the plating and presentation, which was très magnifique! My...More

Date of visit: December 2019
Helpful?
Reviewed November 29, 2019 via mobile

My husband and are were starting off the Thanksgiving holiday at Hotel Mertens for drinks and dinner. I sat at the bar while he parked and decided to have a drink. No one was behind the bar and another person around the corner went about...More

Date of visit: November 2019
Helpful?
Reviewed November 7, 2019 via mobile

A pretty authentic French brasserie with lovely food, good wine and lovely service. I had coq au vin, my husband had chicken cordon bleu. The profiteroles for dessert were outstanding. Highly recommend!

Date of visit: November 2019
Helpful?
Reviewed September 21, 2019 via mobile

Service was lovely....tea selection was minimal but not bad. The tea sandwiches, of which there was a nice variety, were nothing to write home about....plain and the bread was on the stale side, like the sandwiches had been sitting uncovered for too long. The pastry...More

Date of visit: September 2019
Helpful?
Reviewed September 16, 2019

The menu had a lovely variety of some very standard French fare. From apertif, to pate, to chevre salad, to steak & frittes with wine, to profiteroles and tea for dessert, everything we ate was excellent. I want to go back and try more. For...More

Date of visit: September 2019
Helpful?
Reviewed August 30, 2019

I went for lunch on a Friday and ordered a simple sandwich. I had heard that they were starting to deliver and I wanted to scope the place out, especially their pastries, because the large business that I work for is just down the street...More

Date of visit: August 2019
Helpful?1  
Reviewed July 29, 2019

Just discovered New Hotel Mertens and are already planning to return for their Saturday afternoon tea! Had a wonderful brunch - all six of us were delighted with the food and the service. My croque monsieur was wonderful and the frites incredible. Hubby loved his...More

Date of visit: July 2019
Helpful?
Reviewed July 15, 2019 via mobile

Excellent food and service. We had dinner downstairs in the restaurant because they don’t do anything except drinks and appetizers on the rooftop. We had excellent steaks and got the 5oz cheese plate to start. Then after we went up to the rooftop and enjoyed...More

Date of visit: July 2019
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
CityFlatsHotel
289 reviews
.25 miles away
AC Hotel Grand Rapids Downtown
25 reviews
.26 miles away
Courtyard Grand Rapids Downtown
454 reviews
.29 miles away
Hyatt Place Grand Rapids/Downtown
80 reviews
.38 miles away
Best nearby restaurantsSee all
San Chez a Tapas Bistro
972 reviews
.15 miles away
Bistro Bella Vita
564 reviews
.20 miles away
HopCat (Grand Rapids - Downtown )
904 reviews
.09 miles away
Grand Rapids Brewing Company
408 reviews
.15 miles away
Best nearby attractionsSee all
Side Bar
14 reviews
.27 miles away
Van Andel Arena
446 reviews
.16 miles away
Grand Rapids Art Museum
255 reviews
.28 miles away
Grand Rapids Children's Museum
232 reviews
.20 miles away
Questions & Answers
Get quick answers from New Hotel Mertens staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing