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Palio - Grand Rapids

545 Michigan St NE, Suite 102, Grand Rapids, MI 49503
+1 616-719-3554
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Overview
  • Excellent41%
  • Very good40%
  • Average11%
  • Poor0%
  • Terrible8%
Travelers talk about
“tiramisu” (2 reviews)
“bread” (4 reviews)
Closed Now
Hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
545 Michigan St NE, Suite 102, Grand Rapids, MI 49503
All Details
Write a ReviewReviews (35)
Traveler rating
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1 - 10 of 35 reviews

Reviewed 3 weeks ago via mobile

Met with family before a wedding for a light meal. Had a "half" caesar salad with chicken. Good portion, very tasty. Nice place, good food, lots of options. And, oh, the atmosphere. Bar is pretty cool too

Thank Peggy B
KimberlyS2986, Director of Marketing at Palio - Grand Rapids, responded to this reviewResponded 3 weeks ago

Thank you so much, Peggy!

Reviewed 4 weeks ago via mobile

Unfortunately this place continues to hire poor servers. We had 15 people for drinks. No food was ordered. The waitress stood a our table for 4 minutes staring at our table not even speaking. It was weird. Then we asked another woman to that was...More

Thank Nicole B
KimberlyS2986, Director of Marketing at Palio - Grand Rapids, responded to this reviewResponded 3 weeks ago

We are sorry to hear about your experience at Palio. It is our mission to provide our guests with amazing service on each visit. We understand your frustration, and your feedback will help us improve in the future. Would you be willing to contact our...More

Reviewed 4 weeks ago via mobile

We dined last night with good friends. This was our third time at Palio and, again, it didn’t disappoint. Drinks are good, food delicious and our waitress, Andrea, makes Palio even better! A real find and we will return.

Thank Colleen S
KimberlyS2986, Director of Marketing at Palio - Grand Rapids, responded to this reviewResponded 3 weeks ago

Thank you for the review, Colleen. We are happy to hear you enjoyed your time at Palio! We are looking forward to your next visit.

Reviewed September 10, 2018 via mobile

First things - the restaurant does have a stale smell .... the appetizer (Brussel sprouts) came out in under 5 mins - and yup, it is pre-cooked and then finished in a skillet... The pizza (main) was terrible - very gummy pizza base dough ........More

Thank FeedbackISGOOD
MSVRestaurants, Guest Relations Manager at Palio - Grand Rapids, responded to this reviewResponded September 12, 2018

Hello, Thank you for your comments. We truly appreciate the feedback. I am disappointed to hear about your poor experience at Palio. I have forwarded your review to our General Manager, Jacob Delagandara, and we would really like to speak with you personally. If possible,...More

Reviewed July 22, 2018 via mobile

Had the peach sangria and it was very good. Didn’t eat but the service was very good. Sat on the outside patio and it was very relaxing. I’ll be back for the pizza next time

Thank shoeguy24
MSVRestaurants, Guest Relations Manager at Palio - Grand Rapids, responded to this reviewResponded August 7, 2018

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at Palio. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed July 14, 2018 via mobile

Sausage was OVERLY cooked. When I told waitress she "scolded" me for not telling her earlier... she had disappeared and was not available to tell!! Booths are abnormally small- glad I'm not a large person! 😂

Thank MFR50
Kimberly S, Director of Marketing at Palio - Grand Rapids, responded to this reviewResponded July 19, 2018

MFR50, we are sorry to hear that the sausage was overly cooked. We would like to learn more about who was serving you. We would greatly appreciate it if you could contact our General Manager, Jacob, at gmpaliogr@msventures.net. Thank you!

Reviewed July 14, 2018

Really enjoyed Palio for a birthday dinner. Not many peeps there, so a little concerned, but ended up being pleasantly surprised with the quality of the food. Tablet menu is odd, and not easy for older folks to use, but does have pics of most...More

Thank Emily H
Kimberly S, Director of Marketing at Palio - Grand Rapids, responded to this reviewResponded July 19, 2018

Emily, thank you for taking the time to leave a review! We are happy to hear you had an enjoyable birthday dinner at Palio. We do want to learn more about your server. If you happen to remember their name, we would greatly appreciate it...More

Reviewed July 9, 2018 via mobile

This place was walking distance to my hotel so I thought I would give it a try. Glad I did! The food was so good!! Authentic Italian. I had the sausage and peppers with a side Caesar salad. My server, Bailey, was very attentive and...More

Thank Michelle N
MSVRestaurants, Guest Relations Manager at Palio - Grand Rapids, responded to this reviewResponded July 11, 2018

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at Palio. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed May 28, 2018

I had dinner here as many of the Hampton Hotel’s customers: the restaurant is at the hotel’s basement. The restaurant is huge, clean, well organized. It has some table to have dinner outside so you can enjoy the spring-summer temperature. The restaurant pretents to be...More

Thank TopMary12
MSVRestaurants, Guest Relations Manager at Palio - Grand Rapids, responded to this reviewResponded May 31, 2018

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at Palio. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed May 5, 2018 via mobile

The menu has many varied selections and the beer choices are extensive. Service was a little slow - I arrived the same time as another solo customer and he had his drink and appetizer before I even got a menu.

Thank LaLunaStella
MSVRestaurants, Guest Relations Manager at Palio - Grand Rapids, responded to this reviewResponded May 31, 2018

Hello, Thank you for the great review.We truly appreciate your feedback. I’m so happy to hear that you enjoyed your dining experience at Palio. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
$15 - $30
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Takeout
Good for
Families with children
Open Hours
Sunday
11:00 AM - 8:00 PM
Monday
11:30 AM - 10:00 PM
Tuesday
11:30 AM - 10:00 PM
Wednesday
11:30 AM - 10:00 PM
Thursday
11:30 AM - 10:00 PM
Friday
11:30 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 545 Michigan St NE, Suite 102, Grand Rapids, MI 49503
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-719-3554
  • E-mail
Description
You can stop your search for 'restaurants near me' and start bringing your appetite to our authentic Italian restaurant. We create delicious dishes that include fresh seafood, perfectly cooked steak, and more, which are all from recipes passed down through the ages. Here, you're able to enjoy a nice glass of wine to pair with your meal from our full bar too. If you're on the go, then call ahead and we'll have your take-out order ready when you arrive. Come on in to realize what real Italian food tastes like today!
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