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Dirty place. In the summer there are more flies than customers. The equipment has ages of grime caked on it and I saw one woman slapping her itchy head with her gloved hand and then touching food. So gross it's hard to describe.
I am a regular at Qdoba, purchasing dinner there at least once a week for the last two years. I was there 8/21/2018.
While purchasing a burrito bowl at the Flint, MI location, the employee at the cash register (I forget his name Harrison, maybe?...Maybe 20's, giant hipster beard) had an entirely unacceptable attitude. When it looked like he was about to give me my to-go order without a bag, I said 'Crap, you're out of bags?', and his answer was 'No, we give bags to all of our customers'. I shrugged that off and said 'Cool, because I still have groceries to pick up', and his response to that was 'I'm so proud of you.'
I did nothing and said nothing to warrant that kind of rudeness and condescension, and when I attempted to speak with the manager, despite this employee (Harrison?) admitting he had copped an attitude toward me, she was willing to do nothing more than apologize for me being upset, the classic non-apology apology. She also claimed that because she didn't personally hear him say anything, nothing would be done.
This kind of service is utterly and absolutely unacceptable. People may have bad days, but especially in customer-service positions, there is no excuse for being rude to someone, especially when they weren't rude first.More
A friend and I ate at the Flint, Michigan location. I had never heard of this chain, but I was absolutely delighted by the food. I ordered two "Two Timer" taco's, and I highly recommend them!
The location was clean on the day that we...were there.More
The restaurant was filthy...and a person swept the floor as I was eating...I immediately got turned off and three away my good. The employees were not friendly at all and the my food wasn't hot. It was cool. I won't be spending money here again....Not to mention....the person taking my order was completely rude. 🙁More