It has been a while since dining here and I missed it. Upon entering the hotel doors and approaching the restaurant something seemed off....and not in a good way. Several staff members were gathered at the hostess' station gossiping. I thought to myself, "..is this...the Rugby at the Townsend?" I asked the hostess, to be seated on the patio and was rudely told "no" due to the weather forecast. Soon thereafter, the restaurant manager gladly walked another party to the patio. hmmm.... I brushed it off and prepared myself to order. The waiter approached but had no jacket. His shirt, like many other team members, was a dingy white and wrinkled. He did the best he could, but it was quickly apparent that he did not have the panache and skills that I am used to having at the Rugby. I chose the grilled half chicken with root vegetables and a wonderful Bordeaux. It is a meal that I have had previously. When it arrived, it appeared more like a sectioned Cornish game hen that a standard chicken. Wow!! How times have changed. The restaurant manager walked back and forth several times but never stopped at this table. Sad to say, but that is not "The Rugby Grill". It is more like the "restaurant" at the Townsend. Another lost customer.More

The experience my team had at The Townsend Hotel and Rugby Grill was beyond my expectations! Our team flew in from out of town and hosted a filming event to highlight Townsend Hotel on a national show and had a delicious lunch at Rugby Grill....The moment you step foot in front of the Townsend doors, you are greeting with a warm welcome and that feeling carries throughout the luxurious property. Lunch was absolutely delicious! Our time at The Townsend hotel was second to none, and hands down the most excellent experience we've had!More

Top notch fresh food in a comfortable atmosphere. We sat outside for lunch; and had excellent service. They had several salads, a few sandwiches, and a few entrees. Not a wide variety of choices, but everything cooked to perfection with a good mix of ingredients,...fresh vegetables or fruit. It was expensive; yet lived up to the price.More

What an incredible resort, hotel! This hotel, invites you to feel welcomed the moment you pull up in front of it! Walking in the main lobby I felt comfortable immediately, and I felt like I belong here. It’s so luxurious, the finishes in the hotel...are gorgeous, and I have a funny feeling, will be back here very soonMore

My business hosted a media event at the Townsend hotel today. I cannot say enough about the elite client service and red carpet experience that they provided to me, my team members and our guests. These were high profile Michigan business clients and the Townsend...did nothing less than impress! - Not to mention the complementary dining experience at the rugby Grill. Pure class.Thank you!More

I am a regular at this hotel. I absolutely love EVERY bit of my experience each time I visit…from the bell guys escorting me in to the lobby, to the front desk concierge/service, to the managerial operations…and NOW the new head chef at the Rugby...Grille. My dinner was spectacular. I can never get enough of this place!More

A friend of mine and I popped in here for a quick appetizer as we were both on to different destinations afterward and passing time. The restaurant is in the prestigious Townsend Hotel, so it was no surprise that it was on the very pricey...side. However, the menu, food and service were impeccable, too. We ordered the charcuterie board, which was certainly out of the ordinary, which I appreciated. I also got a watermelon gazpacho which was fantastic and unique and hit the spot on a warm summer day. A lovely place to dine, along with a lovely overall experience in a charming town, as long as you don’t mind the pricier side of dining.More

Wonderful little restaurant with a very attentive staff and great food! We went for brunch, the quiche was amazing! The atmosphere is very classy and elegant. Highly recommend for any kind of gathering!More

I have eaten at the Rugby Grille many times in the past. I recently stayed at the Hotel and had breakfast ,lunch and dinner at the Rugby Grille. Well i must say that the quality and consistency of the food was very good. At breakfast...I had oatmeal and a side of pancakes. The pancakes are a must have. At lunch I had the Rugby Burger and fries. My burger was done just the way I ordered it. When it came t dinner I had the Dover sole and I could have eaten two portions it was so good. Another note that made the experience so good was that the service was really impeccable. I really have no complaints.More

From the moment we arrived, until the moment we left, we had an absolutely incredible dining experience. The food is amazing. We will be back again soon! Highly recommended!More

Just a welcoming feeling upon entering; immediate seating and attention. Service was outstanding and serving staff was very attentive. My food was exactly the way I ordered it. I have been dining at the Rugby Grill frequently before and during pandemic and always felt safe...with wonderful service and meals. Feeling is enhanced with restrictions now more openMore

I was searching for a graduation cake for my daughter's party. She is vegan and gluten-free. The pastry chef provided me with the most amazing, beautiful cake! And it was so delicious! My guests were impressed and my daughter was thrilled!More