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Wendy's

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6 Southampton Rd, Westfield, MA 01085-1320
413-562-4903
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Orlando, Florida
Level Contributor
327 reviews
169 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed 1 week ago

Being able to walk to the restaurant from hotel was very convenient...only steps away. Food was good as usual. Restaurant was clean. Order takers could be a little more friendly...with a smile.

Helpful?
Thank PhyllisD534
Massachusetts
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 28, 2015

Resturant was next door to a hotel we stayed at .Food was good and hot, clean, service average. Reader

Helpful?
Thank Reader0108598
Berlin, New Hampshire
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 10, 2015

Nothing outstanding- tried some new menu stuff-- will stick with the old but was convenient to my motel- I could just walk there

Helpful?
Thank 518jeannec
Canada
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 2, 2015

We have eaten there twice, two years in a row. Food is good, employees were very courteous and accommodating, but I think this Wendy's needs might new management, or at the least someone needs to double check their inventory orders. Both times they were out of necessary items. This time it was baked potatoes and it was 5:30 PM. Also,... More 

Helpful?
Thank LindaLee K
Easthampton, Massachusetts
1 review
3 of 5 stars Reviewed May 29, 2014

I went to Wendys on May 28th 2014 around 8pm I waited forever in the drive-thru line it was the longest time I ever spent in any drive thru but at the end it was well worth the wait the customer service and the food was great everything I ordered was made right and very fresh and even though the... More 

Helpful?
Thank christine151222
Framingham, Massachusetts
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2014 via mobile

First, the food is typical Wendy's. However, I have been here 3x (which is twice more than I should have been), & each time I have received the order incorrectly. And, it is usually not even close. By far the worst Wendy's I have ever been to. Oh, and not once has there ever been a genuine apology for the... More 

Helpful?
Thank DaShooMan
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 5, 2013

I went into the restaurant to grab a quick bite to go. I waited 10 minutes to have my order taken and an additional 15 minutes to receive it. I will say the food was good except for the strawberry tea. It was very weak flavored. I will go back there for the hot good food but the service needs... More 

Helpful?
Thank Raptor1969
West Springfield, Massachusetts
1 review
2 of 5 stars Reviewed May 17, 2012

alot of staff but service is very very slow,i had to repeat my order 3 times

Helpful?
Thank rick s
Westfield, Massachusetts
Level Contributor
84 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed February 13, 2012

This Wendy's is average. The interior is usually not that clean when I go in but not overly dirty either. The service can be right on the ball but also terrible to the point that once a girl placed our order on hold so she could answer her cell phone and had a conversation (that one I should have reported... More 

Helpful?
Thank kelmel13
Westfield, Massachusetts, United States
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 22, 2011

This Wendy's is slow, and that some people in the back didn't wear hair coves.

Helpful?
Thank John W

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Cuisine
Fast Food
Location and Contact Information
  • Address: 6 Southampton Rd, Westfield, MA 01085-1320
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: 413-562-4903

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Wendy's and other visitors
1 question
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Questions? Get answers from Wendy's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?